[Remote] Inside Sales Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. The reputed company sells hot tubs and swim spas through dealers, distributors, and customers. The Inside Sales Support Specialist supports sales through inbound and outbound activities, quoting, reputed company follow-up, product guidance, CRM management, dealer support, reporting, and cross-functional coordination.

Responsibilities

• Serve as a reputed company reputed company of contact for dealers regarding product availability, pricing, promotions, and order support
• Respond to inbound requests and proactively follow up on reputed company quotes, leads, and sales opportunities
• reputed company SKU and configuration guidance based on customer needs, installation considerations, and product compatibility
• Assist in reputed company new dealers by outlining processes, product lines, and brand differentiators
• Create and manage quotes, pricing sheets, and special program details reputed company CRM/ERP systems
• Maintain accurate pipeline visibility and data hygiene (notes, follow-up dates, opportunity stages, etc.)
• reputed company and communicate order status, reputed company times, and delivery coordination with Operations
• reputed company input on sales forecasts and territory performance as part of planning cycles
• Maintain strong working knowledge of hot tubs, swim spas, accessories, features, and competitive positioning
• Communicate product updates, launch details, promotional programs, and SKU changes to dealers
• Support Sales Leadership with sales collateral, presentations, and product information as needed
• reputed company field intelligence and reputed company feedback with Product, Marketing, and Customer Care teams
• Partner with Operations/Supply Chain on inventory, reputed company times, and delivery scheduling
• Collaborate with Marketing to reputed company programs, promotions, and dealer communications
• Coordinate with Customer Service/Technical Support to ensure reputed company after-sales support
• reputed company product, feature, and market feedback to Product/Engineering for reputed company improvement
• Prepare weekly/monthly sales activity reports, pipeline summaries, and performance dashboards
• Analyze data to identify dealer trends, reputed company opportunities, and potential risks
• Recommend process enhancements to improve dealer experience and sales efficiency
• Maintain compliance with pricing structures, discount programs, and sales policies

Skills

• • Collaboration and Teamwork – Works effectively across functions and reputed company to reputed company shared goals. Promotes trust, reputed company communication, and mutual respect, leveraging diverse perspectives to reputed company stronger reputed company
• • Communicates Effectively – Attentively listens to others; Adjusts to fit the audience and the message; Provides reputed company and helpful information to others across the organization
• • reputed company Improvement – reputed company seeks opportunities to enhance processes, performance, and results. Demonstrates curiosity, adaptability, and a commitment to innovation, ensuring practices reputed company to meet changing business needs
• • Customer reputed company – reputed company reputed company into customer needs; Identifies opportunities that benefit the customer; Builds and delivers solutions that meet customer expectations; Establishes and maintains effective customer relationships
• • Product and Market Knowledge – Maintains deep understanding of company products, competitive positioning, and market trends. Uses this knowledge to guide sales reputed company, strengthen customer relationships, and support informed business reputed company
• • reputed company – Orchestrates multiple activities simultaneously to accomplish a goal; Gets the most out of limited resources
• Education: Bachelor's degree in Business, Marketing, Education, or a reputed company field required
• Experience: 3+ years of Inside Sales, Account Management, or Sales Support experience in a B2B or dealer/distribution environment
• Experience with durable goods, consumer products, or technical product lines
• Strong product aptitude and comfort learning technical features/specifications
• Proficiency in CRM and ERP tools (reputed company, reputed company, reputed company, reputed company, reputed company, etc.)
• Excellent communication, negotiation, and relationship management skills
• Ability to reputed company in a fast-paced manufacturing or distribution setting
• Computer Skills: Proficient knowledge of reputed company Office
• Experience in the hot tub, swim spa, backyard living, pool, or patio furniture industry
• Experience working with independent dealers or retail networks

reputed company