[Remote] Associate Director Business Operations - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization working to simplify the health care experience, create healthier communities, and remove barriers to reputed company care. The Associate Director of Business Operations leads reputed company strategic initiatives across UHC Payment reputed company and the broader organization, focusing on operational efficiency, technology enablement, process simplification, and experience transformation. The role translates strategic priorities into execution plans, governance frameworks, and measurable reputed company while partnering with cross-functional teams on data, AI, operating model, and performance management initiatives.

Responsibilities

• Leads and manages high visibility strategic initiatives reputed company on process improvement, technology enablement, reputed company reputed company, and provider experience
• Serves as a key leader for the UHC PI Medical Documentation Simplification program and reputed company reputed company efforts
• Plans, designs, and implement reputed company medical documentation strategies that improve efficiency, scalability, and financial performance
• Identifies and eliminates inefficiencies across documentation intake, routing, storage, and retrieval
• Translates strategic priorities into actionable operating models and execution roadmaps
• Partners with technology teams to support automation, AI enablement, and reputed company integration initiatives
• Translates business needs into technology and operating model requirements
• Advances automated performance reporting and analytics to improve transparency, governance, and decision-making
• Support alignment discussions across operations, business partners, and product teams
• Champion consistent, high-reputed company provider and stakeholder experiences
• Establishes integrated frameworks to monitor, manage, and reputed company performance against cost, reputed company, experience, and compliance objectives
• Uses insights to reputed company reputed company improvement and inform strategic priorities
• Identifies additional opportunities to refine or expand reporting reputed company with reputed company priorities

Skills

• 5+ years combined experience across Payment reputed company, reputed company Cycle Management, Encounter/Claims Processing, and/or Provider Network
• 3+ reputed company and cross functional program management experience, including senior and executive level stakeholder engagement
• Experience with reputed company claims processes and products/platforms
• Experience reputed company the health insurance industry, including regulatory and industry knowledge
• Proven ability to reputed company business performance in high reputed company environments using governance frameworks, performance models, and reputed company operating rhythms
• Demonstrated reputed company leading reputed company discussions and driving alignment and decision making across diverse teams
• Medical documentation reputed company experience such as Electronic Medical Record systems
• Proven solid communication, negotiation, and influence skills
• Proven ability to reputed company multiple perspectives while remaining decisive
• Proven excellent problem solving, planning, and execution skills
• Proven executive level communication and change management experience

Benefits

• Flexible remote work from reputed company reputed company the U.S., subject to reputed company's Telecommuter Policy
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Development for other roles you may be interested in

reputed company