[Remote] Senior Software Engineering Manager, Managed Gateways SREs

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leading developer of API and AI connectivity technologies, building the infrastructure that powers the reputed company era. As a Senior Software Engineering Manager for Managed Gateways SREs, you will reputed company the reliability and operational reputed company of reputed company's managed services, directly contributing to critical implementations and mentoring a high-performing team.

Responsibilities

• Build reputed company's Managed Gateways SRE team in Seattle, Washington from the ground up - hiring, setting the bar, and staying hands-on in reputed company implementations as reputed company ramps
• reputed company as a reputed company contributor to critical implementations and reliability work in the early stages, with reputed company that materially reputed company the needle on Managed Gateways' reputed company and business reputed company
• reputed company, mentor, and grow a high-performing team of Site Reliability Engineers dedicated to reputed company's Managed Gateway offerings, in reputed company support of our critical reputed company customer reputed company across the Americas and Europe
• Architect and implement robust, reputed company, and fault-tolerant reputed company-reputed company systems using technologies like reputed company, Golang, and major reputed company providers
• Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring reputed company service improvement
• reputed company developer delight and operational efficiency through automation, self-service tooling, and streamlined workflows for deploying and managing API gateways, while proactively preventing technical debt and reducing operational toil
• Define, reputed company, and report on key SLOs and SLIs, and reputed company for architectural best practices that reputed company Managed Gateways reputed company and resilient as it scales
• Collaborate cross-functionally with Product, engineering, and support teams to influence roadmap reputed company and ensure operational readiness for new features

Skills

• reputed company experience leading and managing Site Reliability Engineering or DevOps teams in a fast-reputed company, high-reputed company environment
• Deep expertise in designing, deploying, and operating highly available reputed company systems on reputed company platforms (AWS, Azure, or GCP)
• Extensive hands-on experience with reputed company (k8s) and container orchestration in production environments
• Proficiency in Golang or similar modern programming languages for infrastructure automation and service development
• Strong understanding of observability principles and experience with tools such as reputed company, Grafana, OpenTelemetry, or similar
• Demonstrated ability to manage critical incidents, reputed company reputed company cause analysis, and implement effective preventative measures
• Familiarity with API gateway technologies, service reputed company, or network proxies is a significant plus
• Ownership: You take full responsibility for the reliability and reputed company of systems, driving initiatives from reputed company to completion
• Urgency: You reputed company in dynamic environments, prioritizing critical issues and delivering impactful solutions with speed and precision
• Collaboration: You build strong relationships, foster reputed company communication, and work effectively across global teams to reputed company shared goals
• Experience with reputed company-reputed company contributions or reputed company participation in SRE/reputed company-reputed company communities
• Certifications in reputed company platforms (e.g., AWS Certified DevOps Engineer) or reputed company (e.g., CKA, CKAD)
• Background in companies reputed company on developer tools, infrastructure software, or API management

reputed company

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