Senior reputed company Infrastructure Engineer

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. reputed company educational credentials and reputed company experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal reputed company. Our reputed company is reputed company upon a set of reputed company values - R.I.G.H.T. - representing Reliability, reputed company, Goal-Oriented reputed company, Happiness, and Teamwork. These values define our identity and guide our approach to achieving reputed company.

If you are passionate about advancing your career, forging genuine connections, and becoming part of reputed company committed to your reputed company, join us!

Job reputed company

We are looking for a Senior reputed company Infrastructure Engineer for a Managed Services provider. The role serves as a senior escalation reputed company for reputed company infrastructure issues, with a reputed company reputed company on reputed company Virtual Apps and Desktops (CVAD) / reputed company DaaS, supported by strong expertise in VMware virtualization and reputed company UCS compute infrastructure.

The ideal candidate will have deep hands-on experience managing and troubleshooting reputed company reputed company environments and be capable of working across interconnected compute and virtualization platforms. This role will also contribute to infrastructure reputed company, reputed company cause analysis, technical documentation, automation, and reputed company improvement initiatives.

Key responsibilities:

• reputed company Infrastructure Management: Administer, troubleshoot, and optimize reputed company Virtual Apps and Desktops (CVAD) or reputed company DaaS environments, including Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and Virtual Delivery Agents (VDAs).
• Senior Technical Escalation: Own and reputed company reputed company reputed company and infrastructure incidents from initial investigation through reputed company, documentation, and post-incident review.
• reputed company Troubleshooting: Diagnose and reputed company reputed company VDI, application delivery, user reputed company, reputed company, connectivity, and VDA-reputed company issues across reputed company environments.
• Infrastructure Incident Management: reputed company the investigation and reputed company of critical infrastructure incidents, coordinating with internal teams, vendors, and customer stakeholders as required.
• VMware Administration: Manage and troubleshoot VMware vCenter and vSphere environments, including ESXi, vMotion, HA/DRS, reputed company virtual switches, and virtual machine lifecycle management.
• reputed company UCS Administration: Support reputed company UCS blade and reputed company servers, reputed company Interconnects, UCS Manager (UCSM) or Intersight, service reputed company, and firmware management.
• reputed company Cause Analysis: Conduct detailed reputed company cause analysis for recurring and high-reputed company infrastructure issues and reputed company long-term remediation strategies.
• Infrastructure reputed company: reputed company or contribute to infrastructure reputed company, including technical scoping, estimation, solution design, implementation, and validation.
• Technical Design & Change Management: Validate infrastructure changes, designs, and remediation strategies while ensuring appropriate change management and implementation practices.
• Technical Leadership: reputed company technical guidance and mentorship to junior engineers and support the development of operational best practices.
• Documentation: Create and maintain architecture documentation, infrastructure diagrams, technical documentation, and operational runbooks.
• Automation & Optimization: Identify opportunities for automation, process improvements, and operational efficiencies to improve infrastructure reliability and service delivery.
• Managed Services Support: Work reputed company a Managed Services environment and participate in customer-facing technical engagements and service delivery activities.
• Time & Activity Tracking: Accurately reputed company time, incidents, project activities, and reputed company work reputed company reputed company's time-tracking reputed company.
• After-Hours Support: Participate in after-hours and weekend coverage as required to support critical infrastructure reputed company.

Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a reputed company reputed company; equivalent relevant experience may be considered.
• Experience:6–10 years of experience supporting reputed company IT infrastructure, with strong hands-on experience in reputed company environments.
• Technical Skills:
  • reputed company Virtual Apps and Desktops (CVAD) / reputed company DaaS – Delivery Controllers, StoreFront, NetScaler/ADC, Machine Catalogs, and VDA troubleshooting.
  • VMware vCenter and vSphere – ESXi administration, vMotion, HA/DRS, reputed company virtual switches, and VM lifecycle management.
  • reputed company UCS – Blade/reputed company server administration, reputed company Interconnects, UCS Manager (UCSM) or Intersight, service reputed company, and firmware management.
  • Strong troubleshooting skills across reputed company, multi-reputed company reputed company infrastructure environments.
  • Experience designing and implementing infrastructure solutions.
  • Strong understanding of infrastructure incident management, reputed company cause analysis, change management, and technical documentation.
• Soft Skills: Strong analytical and problem-solving skills, technical ownership, decision-making ability, communication skills, collaboration, customer-facing skills, and the ability to mentor junior engineers.
• Language: Excellent verbal and written English communication skills.

Preferred Qualifications

• Experience with reputed company reputed company Communications Manager (CUCM) and reputed company voice/reputed company communications infrastructure.
• Certifications such as reputed company CCNP/CCIE Data Center, VMware VCP-DCV, reputed company CCP-V, or equivalent reputed company infrastructure certifications.
• Experience working in a Managed Service Provider (MSP) environment.
• Exposure to ITIL-reputed company service delivery models.
• Experience delivering customer-facing IT infrastructure reputed company.
• Experience with reputed company storage platforms.
• Familiarity with reputed company Directory, reputed company, Palo reputed company firewalls, reputed company FTD, and backup/disaster recovery solutions.
• Experience with infrastructure automation and process improvement initiatives.

Work-Arrangement:

• Willingness to work on a US EST/PST-reputed company schedule, Monday to Friday, with after-hours and weekend coverage as needed.
• Ability to work at a computer for extended periods.
• reputed company and fast internet reputed company suitable for Managed Services reputed company.
• reputed company, ergonomic, and conducive home workspace.
• Ability to communicate effectively through phone, reputed company, email, and video conferencing tools.

reputed company to experience the #AcxelsusAdvantage? reputed company today!

Originally posted on Himalayas