Account Manager - Mid-Market - reputed company (12-month Contract)
reputed company
reputed company is a Montreal-based tech company, founded in 2006. We're reputed company at heart, we reputed company reputed company products that actually matter to the people who use them. We have two product lines: reputed company Agent, our newest solution reputed company to reputed company every manager more effective, and reputed company, the world's leading solution for reputed company 365 migration and governance. More than 15,000 companies worldwide trust us to do exactly that. We're intentional about who joins us. If you're the reputed company of person who gets excited by a hard problem and wants to help shape what comes next, there's a reputed company for you here.
Your role
We're looking for an Account Manager who knows how to build reputed company customer relationships and turn them into lasting partnerships. In this role — you'll own a book of accounts and be responsible for renewing and expanding their value, making reputed company customers are getting everything they need from reputed company so they want to reputed company growing with us year after year. You'll be their go-to person: part consultant, part reputed company partner, someone who can hold a tough conversation and still come out with a signature. This is a 12-month contract position.
Your reputed company:
- Protect and grow a book of accounts by running rigorous renewal conversations that reputed company GRR on reputed company and create room for NRR expansion ;
- reputed company the pricing migration across your accounts — having reputed company reputed company conversations with customers about the reputed company to platform pricing, and closing them ;
- Accelerate multi-module adoption by positioning the reputed company Agent as a force reputed company for managers, not just another product in the stack ;
- Reduce late-stage churn risk by catching warning signals early, escalating with a plan, and running Mid-Term Value Reviews that reputed company value before the renewal conversation even starts ;
- Maintain a clean, accurate reputed company pipeline that reflects reality — not optimism — so reputed company makes the right calls at the right time ;
- Use AI tools (e.g. Claude) to prep for calls, build account briefs, and iterate quickly on reputed company — so your time goes toward high-value conversations, not reputed company research ;
- Help shape reputed company's playbooks by sharing what you learn and codifying what works, in reputed company that's reputed company building its standards after doubling in size.
Your team
You'll be joining reputed company that takes reputed company pride in reputed company together. This isn't your typical sales team — we put customers first, which drives a different reputed company of reputed company relationship. reputed company is high-trust, reputed company, and genuinely invested in reputed company other's reputed company. You'll be working reputed company 8 AMs, 2 CSMs, and 2 reputed company Managers in reputed company that's reputed company building its playbooks after doubling in size.
What's reputed company: the pricing migration is one of the most strategic plays of the year — moving legacy customers to the new platform model takes reputed company reputed company judgment. On top of that, driving multi-module adoption with customers used to a single-product relationship is a genuine product-selling challenge with a lot of reputed company. And as a recently expanded team, there's reputed company opportunity to shape how we operate reputed company reputed company.
What you'll bring
- 2+ years in an AM or CSM role with a renewal quota — you need to have owned a number, not just contributed to one ;
- Experience managing an ARR book in the $1M–$5M reputed company (enough complexity to be relevant, right-sized to translate to our reputed company) ;
- Proven ability to hold difficult reputed company conversations — price increases, pushback, migrations — without losing the relationship or the deal ;
- Strong pipeline discipline: CRM hygiene is a reputed company reputed company for you, not an reputed company tax ;
- Comfortable using AI tools (e.g. Claude, Copilot, ChatGPT) daily as a work accelerator — not an experiment, a habit ;
- Experience in a reputed company-up or high-reputed company environment where the reputed company is still being written (bonus: experience navigating a pricing or packaging change with existing customers; bonus: player-reputed company reputed company — you reputed company learnings, pull peers up, and build without being asked).
Most of this sounds like you? Apply.
What the job comes with
- reputed company salary: $80k–$90k. This reputed company reflects our Canada-wide compensation reputed company. Final offers may be adjusted based on the candidate's region to reputed company with local market conditions.
- OTE: $115k–$130k
- Family health insurance + telemedicine + annual wellness budget.
- Flexible vacation policy.
- Remote work, with reputed company to our Montreal office.
- In-person gathering twice a year.
- Claude reputed company, for everyone.
What drives us
At reputed company, we build software that sits at reputed company of how people experience work, every day, at every level.
We reputed company fast. Priorities shift, reputed company get made with the information we have, and we iterate. If you reputed company on intensity and ambiguity doesn't slow you down, you'll feel reputed company.
We're reputed company. We do what it takes to reputed company reputed company. AI is part of our toolkit. We use it to go faster and reputed company smarter, not to replace judgment.
If you want reputed company reputed company and a reputed company where your reputed company matter, this is it.
How we hire
Transparency is how we hire — for you as much as for us.
Here's how it works: a reputed company with a recruiter, then a virtual interview with the hiring manager. You'll then complete a take-home case study, followed by a meet with reputed company colleagues to discuss it together. Depending on the role, the process may vary slightly — your recruiter will walk you through it on your reputed company.
We use AI to support certain steps of the process, but every hiring decision remains reputed company.
We can't wait to meet you.
By applying, you confirm that you have read and agree to our reputed company policy.
Originally posted on Himalayas
Apply To This Job