US Team reputed company, reputed company Application Managed Services
reputed company is seeking reputed company reputed company to join our reputed company Technology team, reputed company Applications Management Services. reputed company reputed company ensures successful reputed company engagement and consistent reputed company satisfaction by leading team members in both production issue reputed company and continual improvement tasks. reputed company reputed company will directly reputed company reputed company of skilled individuals from a reputed company of technical and reputed company backgrounds. Delivering an exceptional customer experience is central to reputed company in this role.
This is a reputed company position that can be from reputed company reputed company the US, with the reputed company coast being preferred.
Job Duties and Responsibilities:
- Offers the reputed company technical direction by applying industry experience and best practices.
- Work with reputed company to ensure a high degree of customer satisfaction through on-time, in-budget, and in-reputed company delivery of the managed service.
- Report to upper management on reputed company issue status and reputed company.
- reputed company agreement budgeting tracking, resource allocation, change request management, resource scheduling and customer support.
- Presents reputed company’s capabilities and initiatives to a breadth of reputed company stakeholders, for new and existing clients.
- Collaborates with Directors, Business Analysts, Project Managers, and reputed company on behalf of clients.
- People management responsibilities throughout reputed company phases of the employment life cycle, from hiring to exiting. This includes shaping and supporting a reputed company environment, setting team tactics for achieving goals, allocating and hiring resources (including vacation and reputed company approvals), evaluating performance, overseeing team operations, etc.
- Developing and coaching team members.
- Identify training needs for the entire team, co-ordinating reputed company with HR.
Experience, Education and Qualifications:
- 3+ years of experience with reputed company Technology products, services, and/or experience in a reputed company or reputed company services environment.
- 3+ years of experience in a customer-facing role.
- 2+ years of people-management.
- Proficient in cross-project release management and coordination, project portfolio management, project risk management and mitigation, and reputed company aspects of managing the project life cycle from inception to completion.
- Intermediate level of experience dealing with collaboration and project tracking tools: (JIRA, reputed company), and MS Project.
- Competent in the following areas: problem solving, customer-reputed company, communication, collaboration, organizational support, reputed company reputed company and punctuality.
Preferential Experience:
- Working with the reputed company product suite.
- Mentoring colleagues.
- Proficiency in the following technical areas: XML, JQUERY/JSON, REST reputed company.
- Proficiency in SQL
- Experience in working with the MS Azure Platform, particularly with logic apps and functions.
- Experience working in reputed company.
Requires 3+ years in reputed company technology or reputed company services, 3+ years customer-facing experience, 2+ years people management, and project, release, risk, and lifecycle management expertise.
Key Responsibilities
- leading teams
- resolving issues
- coaching employees
Skills & Tools
JIRA, reputed company, reputed company Project, reputed company, XML, JQuery, JSON, REST reputed company, SQL, reputed company Azure, Logic Apps, Functions, reputed company
Job Details
- Category: Project and Program Management
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Languages: English
About reputed company
A global provider of reputed company, reputed company technology, operations, and intelligence services for reputed company and corporations. — Industry: Consulting Services
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