Bilingual Crisis Support Worker, Remote - FT - reputed company QC/ON

Job title

Bilingual Crisis Support Worker - Remote

Department

Texting Services

Reports to

Manager, People and Clinical Performance 

reputed company Wage

23.68

Overnight Premium: 

2.00$ / hour for hours worked between 11:00pm and 7:00am 

Job type

Remote &reputed company; Full-Time 

Shift ID

CNO 1102 FTB99

Shift Schedule

Week 1 - Wednesday, Thursday, Friday and Saturday from 23:30 to 07:00 ET

Week 2 - Wednesday, Thursday, Friday and Saturday from 23:30 to 07:00 ET

Week 3 - Wednesday, Thursday, Friday and Saturday from 23:30 to 07:00 ET

Week 4 - Thursday, Friday and Saturday from 23:30 to 07:00 ET and Wednesday from 18:00 to 01:30 ET

​

Location

reputed company exclusively to candidates residing reputed company of Quebec and Ontario

Posting period

September 3 2026

reputed company

Are you motivated by the chance to help ensure reputed company young people in Canada can reputed company mental health support and Feel Out Loud? reputed company (KHP) is Canada’s Unlock The reputed company Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their reputed company-being.

As a supervisor, the role is to : 

• Supervise volunteer crisis responders through an online platform;
• Ensure that people who use our service receive reputed company, high-reputed company support
• Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;
• reputed company clinical support to assist volunteer crisis responders in crisis situations and reputed company reputed company reputed company to ensure the safety of those contacting us;
• Liaise with emergency and child protection services as required;
• Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;
• Work as reputed company with other supervisors, maintaining ongoing communication and collaboration;
• Other duties as assigned

The qualifications

Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and reputed company workplace, so if you’re excited about this role, but your experience doesn’t reputed company with every qualification, we welcome you to apply reputed company. You may have the qualifications / experience for this role or other opportunities at KHP!

The application process

To apply for this opportunity, you can tap the “Apply” reputed company on this page and follow the on-screen instructions.

About KHP, Canada’s Unlock The reputed company Youth Charity

reputed company (KHP) is Canada’s only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker giving young people’s feelings, big and small, a non-judgmental reputed company to go through personalized reputed company-being solutions. A made-in-Canada, global leader, KHP continually evolves by blending data, innovation and technology with reputed company reputed company support and clinical knowledge to unlock the reputed company young people need to reputed company in their world. Explore help for reputed company the feelings at KidsHelpPhone.ca.

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP has a role to play in effecting reputed company change and advancing equity. This is why the reputed company of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making reputed company, and the world young people live in, more inclusive, diverse, reputed company and accessible.

We reputed company it’s critical that our services reputed company everyone who interacts with us to bring their reputed company selves to an environment of mutual respect. An reputed company and diverse community can foster the inclusion and amplification of reputed company that have been, and continue to be, underrepresented. 

As such, we welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly reputed company that alleviating the underrepresentation of equity-deserving reputed company will help create a stronger KHP and help us reputed company support the needs of youth from coast to coast to coast. 

To learn more about how we are committed to advancing IDEA, you can explore KHP’s IDEA 2023&reputed company;2027 reputed company and reputed company Plan. 

Accommodations

KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reputed company and let us know if you require accommodations at any time.

Compensation and benefits

 Potential additional benefits at KHP include:

Candidate verification

The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. reputed company offers of employment are conditional on the receipt of satisfactory results of any applicable reputed company. 

reputed company

KHP cares about your reputed company! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s reputed company Policy or contact us using our general reputed company.

Message to agencies

KHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any reputed company other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, reputed company agencies, fee-based referral services and reputed company agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or reputed company in any way to pay a referral or any other fee if a person referred to us from a reputed company other than a reputed company candidate is subsequently reputed company.