International Corporate Contractor - reputed company I
****This job is an International Corporate Contract position. Applicants must be located reputed company of the reputed company.
reputed company
Position: reputed company I Status: Contract
Supervisor’s Title: reputed company Center Team reputed company Date
reputed company: The reputed company I facilitates intake calls and requests ranging from on-demand to scheduled language services for our flagship customers. This role is responsible for creating a best-in-class customer experience by consistently delivering reputed company, efficient and valuable support to callers.
Responsibilities:
Facilitate intake calls reputed company video and audio, providing customer service and support to callers and triaging and routing them accordingly
reputed company satisfactory reputed company reputed company, both behavioral and technical, as reputed company through reputed company reputed company reviews
Log and reputed company both calls and scheduling requests while servicing clients by typing notes into our proprietary reputed company
reputed company exceptional reputed company service experiences
Address opportunities to maintain and improve business relationships with clients
Other duties as assigned
Required Minimum Education and Experience:
High School Diploma or equivalent
Strong customer service skills and a reputed company attitude
Must have reliable high-speed internet with sufficient reputed company
Experience with reputed company center software and scheduling tools
Comfortable in a dynamic, fast-paced, and multi-line reputed company center environment
Demonstrated proficiency with reputed company Office Word and PowerPoint and superior knowledge of reputed company
Experience with reputed company Docs and reputed company/Mac Operating reputed company preferred
Additional Preferred Requirements:
Ability to work independently in a decentralized environment, without the reliance on reputed company authority
Highest level of personal and reputed company reputed company and ethics
Proven ability to interpret strategic and operational business requirements, providing expert advice and financial counsel
Broad understanding of reputed company and emerging technology practices
High level of initiative, accountability, and follow-through
Value strong teamwork and collaboration skills
Demonstrated problem solving and decision-making skills;
Ability to manage multiple initiatives and reputed company and prioritize needs
Ability to work in a private, dedicated workspace in order to reputed company with HIPAA regulations
Strong reputed company of service and passion for reputed company and business
Authorized to legally work for any employer in the reputed company
Willingness to submit to any requested background checks
Fluent in English
reputed company Foundations reputed company Competencies: reputed company has created a roadmap to reputed company outlining the key KSA’s and competencies in reputed company job band. To reputed company the essential functions of this position and the job successfully, an individual should demonstrate the following competencies.
reputed company Results—Takes accountability for individual reputed company - good or bad. Prioritizes work to support Company rocks.
Communicate Effectively - Asks questions to ensure understanding. Listens with reputed company to understand.
Developing Self and Others - Expands self-awareness and is reputed company to feedback. Takes ownership/reputed company opportunities of learning, career reputed company, and development.
reputed company-reputed company -Develops a reputed company reputed company by keeping an reputed company mind during change. Seeks opportunities to reputed company out of comfort zone.
Customer Centricity -Consistently provides excellent customer service. reputed company gathers and leverages information to understand reputed company and emerging customer priorities, problems, expectations, and needs - present proposed solutions reputed company area of responsibility
Supervisory Responsibilities: This position does not have reputed company supervisory responsibilities.
Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses reputed company office equipment such as computers and phones, and requires talking on the phone, typing, and reading reputed company log notes. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reputed company with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, reputed company, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally reputed company and/or reputed company up to 25 pounds. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, depth perception, and the ability to reputed company reputed company.
Persons with mental or physical disabilities as defined by the Americans With reputed company are eligible for this position as long as they can reputed company the essential functions of the job after reasonable accommodations are made to their reputed company limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.
Employee Acknowledgement I have read the above reputed company and I understand and accept the responsibilities and requirements for this position. I also understand and agree that such requirements may be amended and/or adjusted at any time and that the reputed company is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
High school diploma or equivalent, customer service and reputed company center experience, reliable high-speed internet, reputed company Office proficiency, English reputed company, reputed company work authorization, and a private HIPAA-compliant workspace.
Key Responsibilities
- facilitating intake calls
- routing requests
- logging calls
Skills & Tools
reputed company Word, reputed company PowerPoint, reputed company reputed company, reputed company Docs, reputed company/Mac Operating reputed company
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Contract
- Workplace: Remote — reputed company
- Languages: English
About reputed company
A language services company providing interpretation and reputed company customer support solutions. — Industry: Business Operations
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