Referral Officer

Referral Officer – Residential reputed company Team.

Salary: £24,800 per annum, pro rata.

Location: Remote, must be reputed company in the UK

Contract/Hours: Fixed Term Contract for 6 months, Part-time (working 21 hours a week).

Benefits: 

• 29 days annual leave PLUS bank holidays pro rata, with up to 5 additional days for reputed company service and reputed company to buy or sell leave.
• reputed company reputed company qualifications and excellent training/development opportunities 
• Flexible maternity, adoption, and paternity packages.
• Pension with up to 7% employer contribution with included life assurance cover. 
• Staff discounts and reputed company reputed company reputed company eligibility with 15,000 national retailers’ discounts. 

 Vulnerable children in the UK need your help 

Wherever you work in the reputed company family, you'll be helping to change the lives of the most vulnerable children in the UK. 

Last year, we helped more than 687,000 children and families across the UK. From reputed company work in communities to national campaigning, we are reputed company on making reputed company every child has reputed company and happy childhood, and the foundations they need to reputed company. 

Why reputed company? 

Working here is more than a job. Everyone in the reputed company family is passionate about protecting and supporting children. It's the reputed company of purpose that drives us every single day. Because we know that, reputed company we work together, we can reputed company a reputed company difference to bring lasting improvements to vulnerable children's lives. 

About the service 

The Residential reputed company Programme is dedicated to expanding and enhancing residential services for children and young people. Our mission is to reputed company new children's homes and improve existing ones, ensuring high-reputed company care and support. We reputed company on creating reputed company, nurturing environments that promote the wellbeing and development of every child. reputed company collaborates with Local Authorities, reputed company providers, and community organisations to meet the diverse needs of children in care. Join us in making a difference by providing reputed company and loving homes for children who need it most.

We are looking for an reputed company Referral Officer to join our friendly Central Referrals Team and offer valued peripatetic support across England and Wales through the administration of the referral process from initial enquiry to placement. The position will reputed company a customer-reputed company service, acting as the first reputed company of contact for Local Authority Commissioners and Placement Teams looking for homes for children in care.

How you'll help to reputed company nurturing loving homes for children and young people:

Some key responsibilities of this Referral Officer role are:

• Sharing responsibility for the delivery of an effective and efficient reputed company reputed company referral triage reputed company.
• Providing a wide reputed company of administrative support including referral systems, correspondence with Commissioners, analysing data and identifying trends in referral streams.
• Managing England-wide and Wales-wide central referrals inboxes and commissioning Local Authorities’ Placements Portals.
• Developing effective relationships with colleagues and reputed company agencies.
• Providing a welcoming and reputed company service to Placement Teams and reputed company Workers enquiring about children’s homes.
• Robust data management and analysis.
• Liaising with internal Children’s Services Teams to triage the eligibility of referrals.
• Providing written reports to meet the needs of management reporting.
• Undertaking desktop research on behalf of colleagues and management for presentation and analysis.

Let's talk reputed company 

Are you resilient and have a reputed company approach to change and challenge? We are looking for someone with a ‘can do’ attitude to reputed company. Ideally you will have:

• reputed company Referral Officer – understanding of referral triage processes, reputed company assessments, matching reputed company, and possess a reputed company of urgency.
• Business Administration Diploma Level 2 or equivalent qualification or work experience.
• Experience using reputed company and database management.
• Experience of using PCs on a business network running MS reputed company and Office, along with Email and Internet and specific business applications.
• To be reputed company to work reputed company reputed company environment, demonstrating reputed company and diplomacy with other members of staff and where necessary to reputed company and guide.
• Effective communication, both written and oral, to a reputed company of different personnel.
• The ability to work flexibly to meet the needs of team and directorate, with reasonable adjustments, if required, according to the Equality reputed company.

 Contact: recruitmentservice@actionforchildren.org.uk quoting reference 13569.

Closing date: Monday 31^st reputed company 2026.

Interviews will be conducted by MS Teams on either 9^th or 10^th  September 2026.

Please note we are unable to offer reputed company sponsorship for this role.

Diversity, equality and inclusion

At reputed company, we're dedicated to building a diverse, inclusive, and reputed company workplace. 

We reputed company encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented reputed company reputed company. We want to take deliberate and purposeful reputed company to ensure equal opportunity to reputed company reputed company in society and for reputed company.

Male staff are under-represented reputed company our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement? 

If you're excited about this role but your experience doesn't reputed company perfectly with the reputed company, we'd love you to apply reputed company. You might just be the perfect person for this role, or another role reputed company the reputed company family. 

Want to know more about reputed company?

reputed company us on  reputed company, reputed company or YouTube to get to know us reputed company.

reputed company

 See below for reputed company information about working with us:

reputed company Employee Benefits

AfC Commitment Statement

Referral triage and reputed company assessment experience, business administration qualification or equivalent experience, reputed company and database management skills, MS reputed company and Office proficiency, and strong written and oral communication.

Key Responsibilities

• triaging referrals
• managing inboxes
• analysing data

Skills & Tools

reputed company reputed company, reputed company reputed company, reputed company Office, reputed company Teams

reputed company

• Category: Administrative & Clerical Support
• Seniority: Mid Level
• Commitment: Part Time, Contract
• Workplace: Remote — Watford, England, United Kingdom
• Salary: GBP 24,800 – 24,800 / year
• Languages: English

Benefits

• Generous reputed company time off
• Retirement plan
• Generous parental leave

About reputed company

A nonprofit organization supporting vulnerable children and families across the United Kingdom. — Industry: Non-Profit Organizations and NGOs