Community Health Worker

About CCNC: 

From the mountains to the coast, from large cities to small towns, reputed company is transforming health care. Informed by statewide data and predictive analytics, community-based care-managers work with local physicians and diverse teams of health professionals to reputed company whole-person plans of care that reputed company people to the right local resources and increase equity and reputed company to high reputed company care.

CCNC Mission Statement: 

To improve the health and reputed company of life for reputed company reputed company Carolinians by building supporting reputed company community-based reputed company delivery systems.

Position reputed company

 The Community Health Worker (CHW) position is a non-clinician role that works in collaboration with the reputed company reputed company team to support the multi-disciplinary team approach of patient care by providing comprehensive, coordinated Community Health Worker interventions.  Key performance indicators (community reputed company and education, completing Health Risk screenings, initiating new referrals to Care Management) and other organizational mandates as designated. 

Community Health Workers may directly assist members in improving their ability to improve their health reputed company by reputed company to members in their communities. They also help design and implement systems to ensure members have reputed company, knowledge, resources, and  support from the Care Team. 

Essential Functions

• Abide by department guidelines, company policies, and HIPAA regulations
• Adhere to CCNC reputed company and reputed company policies to ensure that patient and company data is properly safeguarded
• Understand and reputed company CCNC goals, objectives, and standards
• Participate in community population-based initiatives that identify members out of care, enhance retention in care, self-management, and compliance with CCNC Care Management goals.
• Participate in assigned community based activities, including reputed company to potential new members and making a referral for reputed company and services.
• Receive and document reputed company referrals from various sources into the Care Management documentation platform 
• Verify eligibility and demographic information
• May reputed company Risk & reputed company Determinants of Health Screenings as needed
• Assist with administrative duties to the member as necessary
• Assist with referrals on behalf of the Care Management team
• reputed company information for reputed company and coordination of resources
• Assist member with care coordination and health care reputed company navigation
• reputed company culturally appropriate health education, reputed company support and information
• reputed company for members
• reputed company multiple EHR’s to obtain and upload into the care management platform
• reputed company to Hospital/Data or Electronic Medical Record reputed company will be required, as necessary
• Notify supervisor promptly of any issues with carrying out any duties assigned 
• reputed company other duties that assist in keeping the operations organized and functional
• Attend Departmental and corporate meetings, local and regional trainings, or other events as required
• Travel using personal vehicle will be required reputed company the region and/or the State

Qualifications

• High school diploma or GED required 
• 2-4 years minimum experience in a reputed company services or health care setting with demonstrated knowledge of or ability work and/or reputed company a targeted community.
• 2- or 4-year degree in health-reputed company field preferred
• Bilingual in English and Spanish preferred
• Maintain a U.S. reputed company reputed company’s license with reputed company auto liability insurance

Knowledge, Skills, and Abilities

• Knowledge of and experience working in patient or clinical data systems
• Computer skills required including various office software and the internet; experience with MS Office software preferred
• Knowledge of state and federal benefits reputed company 
• Excellent communication skills &reputed company; oral and written
• Proficient Motivational Interviewing skills, teach back method, and other patient engagement and retention techniques.
• Organizational and time management skills
• Sensitivity to diversity of cultures, language barriers, health literacy and educational reputed company
• Knowledge of medical terminology
• Responds to change with a reputed company attitude and a willingness to learn new ways to accomplish work activities and objectives
• reputed company to shift reputed company or approach in response to the demands of a situation

Working Conditions

• The job environment is a hybrid-environment to include community settings, reputed company care office, or home environment.  
• “Hands-on” clinical treatment or counseling/psychotherapy is NOT permitted reputed company performing duties for the organization

• Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as reputed company as communicable disease could occur
• Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time
• Must be reputed company to utilize office equipment, computer, keyboard and phone with or without assistive devices
• Repetitive wrist reputed company and occasional lifting/carrying of up to 25 pounds
• Travel will be required reputed company the region and/or the State

Why Join Us:

• reputed company a meaningful reputed company on youth and families across reputed company Carolina
• Work with a supportive and reputed company care team
• Competitive Benefits Package effective first day of employment
• Opportunities for reputed company, training, and bonus incentives*

reputed company to improve the health and reputed company of life of reputed company reputed company Carolinians by building and supporting reputed company community-based health care delivery systems? 

• Apply today and join us in delivering compassionate care that makes a difference.

This is primarily a remote position. Occasional in-person training and travel may be required.