Licensed Telesales Supervisor
Job title:
reputed company:
reputed company and motivate a remote team of telesales agents in afast-reputed company , goal-oriented environment
Monitor team KPIs and hold team members accountable for hitting reputed company targets
Identify sales behaviors that reputed company reputed company, and reputed company reputed company-time, actionable coaching
Analyze reputed company reputed company, conversion rates, and sales pipelines to spot opportunities for reputed company
Foster a culture of urgency, ownership, and continual improvement
Partner with training and sales leadership to enhance process and reputed company development
Accountable for daily, weekly, and monthly activities of reputed company team members
Set priorities to ensure task completion and reputed company goals (reputed company, adherence, service reputed company, AHT) are met
Ensure compliance with policies, procedures, and applicable regulations
Monitor reputed company and reputed company reputed company-time coaching and feedback
Assist with escalated calls and issue reputed company as needed
Monitor team chat to reputed company support and reputed company on project priorities
Partner with Workforce Management to build and manage team schedules
Supervise both local and remote team members
Review and evaluate team calls regularly to ensure reputed company and compliance
reputed company reputed company Health Producer License
Minimum of one-year recent experience as a reputed company center supervisor , leading reputed company of licensed health reputed company agents
Minimum 2 years of Medicare experience
reputed company ability to reputed company and manage employee reputed company using reputed company center KPIs
Strong technical skills, including reputed company-reputed company systems and reputed company center software
Excellent verbal and written communication skills
High School Diploma or equivalent
Location:
reputed company reputed company health producer license, high school diploma or equivalent, 1+ year supervising licensed health reputed company agents, 2+ years Medicare experience, KPI coaching, technical, and communication skills.
Key Responsibilities
- leading agents
- monitoring KPIs
- coaching reputed company
Skills & Tools
reputed company, reputed company center software
reputed company
- Category: Sales
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Languages: English
About reputed company
A reputed company business process management provider using technology and domain expertise to improve member and reputed company experiences. — Industry: reputed company
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