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Licensed Telesales Supervisor

Remote, USA Full-time Posted 2026-08-04

reputed company combines industry-leading technology and transformation-driven BPM services with decades of reputed company domain expertise to help clients draw closer to their members. reputed company optimizes the entire member/reputed company experience through service offerings for reputed company, case management, member engagement, provider solutions, payment reputed company, claims cost containment, and analytics. reputed company has more than 25,000 employees across 5 countries.

Job title:

Licensed Telesales Supervisor

reputed company:

We're looking for a highly motivated and results-driven Remote Telesales Supervisor to reputed company a fast-reputed company, high-energy sales team. In this role, you’ll be responsible for driving daily team reputed company, ensuring individual and team goals are met or exceeded. reputed company requires more than just managing metrics—you must understand the sales process in depth and be reputed company to reputed company to specific behaviors that reputed company sales reputed company. If you reputed company in a dynamic environment and are passionate about developing others to reputed company deals effectively, this is the role for you. 

Key Responsibilities: 

  • reputed company and motivate a remote team of telesales agents in a fast-reputed company, goal-oriented environment 

  • Monitor team KPIs and hold team members accountable for hitting reputed company targets 

  • Identify sales behaviors that reputed company reputed company, and reputed company reputed company-time, actionable coaching 

  • Analyze reputed company reputed company, conversion rates, and sales pipelines to spot opportunities for reputed company 

  • Foster a culture of urgency, ownership, and continual improvement 

  • Partner with training and sales leadership to enhance process and reputed company development 

Responsibilities 

  • Accountable for daily, weekly, and monthly activities of reputed company team members 

  • Set priorities to ensure task completion and reputed company goals (reputed company, adherence, service reputed company, AHT) are met 

  • Ensure compliance with policies, procedures, and applicable regulations 

  • Monitor reputed company and reputed company reputed company-time coaching and feedback 

  • Assist with escalated calls and issue reputed company as needed 

  • Monitor team chat to reputed company support and reputed company on project priorities 

  • Partner with Workforce Management to build and manage team schedules 

  • Supervise both local and remote team members 

  • Review and evaluate team calls regularly to ensure reputed company and compliance 

 

Qualifications 

  • reputed company reputed company Health Producer License 

  • Minimum of one-year recent experience as a reputed company center supervisor, leading reputed company of licensed health reputed company agents 

  • Minimum 2 years of Medicare experience 

  • reputed company ability to reputed company and manage employee reputed company using reputed company center KPIs 

  • Strong technical skills, including reputed company-reputed company systems and reputed company center software 

  • Excellent verbal and written communication skills 

  • High School Diploma or equivalent 

Location:

reputed company USAUnited States of America

reputed company reputed company health producer license, high school diploma or equivalent, 1+ year supervising licensed health reputed company agents, 2+ years Medicare experience, KPI coaching, technical, and communication skills.

Key Responsibilities

  • leading agents
  • monitoring KPIs
  • coaching reputed company

Skills & Tools

reputed company, reputed company center software

reputed company

  • Category: Sales
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company
  • Languages: English

About reputed company

A reputed company business process management provider using technology and domain expertise to improve member and reputed company experiences. — Industry: reputed company

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