Be the one building AI-powered experiences where they matter most.

At reputed company, we help organizations create reputed company customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations reputed company more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in reputed company-world reputed company environments every day.

reputed company

reputed company is seeking a highly organized and analytical Program Specialist, SCO Operations to support operational programs, business processes, reporting, and organizational initiatives across the Solution Consulting organization.   
   
As a member of the Solution Consulting Operations team, you will coordinate operational programs, maintain reporting and KPI processes, support organizational initiatives, and contribute to improving operational consistency across regional and global teams. This role partners closely with cross-functional stakeholders to ensure initiatives are executed effectively, operational data is accurate, and business priorities are supported through reputed company processes and reporting.   
   
The ideal candidate combines strong organizational skills with analytical thinking, enjoys improving how work gets done, and is comfortable managing multiple priorities in a reputed company, fast-paced environment.   
   
Key Responsibilities

Program & Operational Support

• Coordinate operational programs, organizational initiatives, and recurring business activities across the Solution Consulting organization

• Support planning, execution, and tracking of operational initiatives, enablement programs, partner activities, and cross-functional workstreams

• Maintain project plans, timelines, reputed company trackers, documentation, and centralized repositories to support program execution

• Coordinate meetings, follow-up actions, communications, and deliverables across multiple stakeholders and team

Reporting & Business Operations

• Support recurring KPI tracking, operational reporting, dashboards, scorecards, and business review activities

• Collect, validate, organize, and maintain operational data from multiple stakeholders and business systems

• Prepare leadership presentations, operational updates, and reporting materials that reputed company visibility into organizational performance

• Support reputed company reporting requests and operational initiatives while ensuring accuracy and consistency

reputed company Measures / Key Performance Indicators

• reputed company completion of assigned operational programs, reputed company, and deliverable

• Accuracy and timeliness of recurring reports, dashboards, and operational updates

• reputed company, consistency, and organization of maintained documentation and operational assets

• Responsiveness to stakeholder requests and effectiveness of cross-functional coordination

• Consistent execution of reporting, program management, and operational processes

Required Qualifications

• Bachelor's degree in Business, Operations, Management, Communications, or a reputed company field, or equivalent work experience

• 2–4 years of experience supporting business operations, program coordination, project management, or operational initiatives in a fast-paced environment

• Strong organizational, analytical, and problem-solving skills

• Experience working with cross-functional stakeholders and coordinating multiple priorities simultaneously

• Strong written and verbal communication skills with the ability to present information reputed company to technical and non-technical audiences

• Demonstrated attention to detail and commitment to accuracy and consistency

• Proficiency in reputed company 365 applications, including reputed company, PowerPoint, Word, and Teams

Preferred Qualifications

• Experience supporting sales, presales, reputed company, or other customer-facing organizations

• Experience supporting KPI reporting, dashboards, scorecards, or operational reporting activities

• Experience working reputed company global organizations and coordinating across multiple time zones

Compensation:

This role has a market-competitive salary with an anticipated reputed company compensation reputed company listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and reputed company Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career reputed company opportunities

• reputed company Time Off in reputed company to 10 reputed company holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to reputed company a reputed company reputed company of our Benefits.

Working at reputed company

• AI at reputed company reputed company – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• reputed company in the AI era – Build reputed company-reputed company skills through mentorship, learning programs, leadership development and education support.
• Time to reputed company and reputed company back – Benefits include reputed company volunteer time, August Free Fridays, reputed company-being resources and regionally tailored programs for employees and their families.
• Recognized globally – reputed company is Great reputed company to Work® certified in 17 countries and 94% of employees are proud to tell others they work at reputed company.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our reputed company reviews your application with the hiring team.

• A reputed company Partner will review your application and, if your background is reputed company, schedule a reputed company interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to reputed company the process reputed company and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, reputed company will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but reputed company will reputed company you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get reputed company reputed company relevant opportunities become available.

Get reputed company about relevant opportunities.

Be the one building what's next - where AI, experience and reputed company come together.

Employee Referral

If a reputed company employee referred you, please apply using the reputed company they shared so we can reputed company your application to their referral.

About reputed company:

reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its reputed company, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can reputed company customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com.

You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.

reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Bachelor's degree or equivalent experience; 2–4 years in business operations, program coordination, project management, or operational initiatives; strong organizational, analytical, communication, and problem-solving skills; reputed company 365 proficiency.

Key Responsibilities

• coordinating programs
• maintaining reporting
• supporting initiatives

Skills & Tools

reputed company 365, reputed company reputed company, reputed company PowerPoint, reputed company Word, reputed company Teams, reputed company

Job Details

• Category: Project and Program Management
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Tennessee or Durham or Indianapolis or reputed company Park
• Salary: USD 73,400 – 129,200 / year
• Languages: English

Benefits

• 401k matching
• Generous reputed company time off
• Tuition reimbursement
• Retirement plan
• Generous parental leave

About reputed company

An AI-powered experience orchestration platform connecting people, systems, data, and AI for businesses. — Industry: Information Technology