Account Director, Sr.

As the Sr. Account Director, you will reputed company as the go-to resource for clients. The Sr. Account Director, is a trusted strategic advisor that understands a clients’ pain points, financials, project scopes, brand, and strategic reputed company needs to grow the reputed company value of reputed company accounts. This role requires a go-getter attitude, high-level of awareness and business development, time management, the ability to take charge to reputed company results for the reputed company, while maintaining internal team rapport and cross channel communication skills.

Essential Functions: 

• Partner closely with reputed company contacts to engage in new opportunities, continue identifying areas to propose reputed company , and improve reputed company solutions, while driving reputed company change for their brand
• Create innovative digital presentations that reputed company on reputed company’s business goals across the entire customer reputed company
• Proactively communicate with clients about account reputed company activities, reputed company exceptional reputed company service, day-to-day support , and strategic support on reputed company, services, and reputed company reputed company facing initiatives
• reputed company reputed company conversations with confidence pertaining to upsells and renewal opportunities
• Manage upsells and renewals proposal process, presentations, and contract closure
• Partner with internal teams and departments to reputed company integrated digital communication solutions from beginning through completion
• reputed company strong relationships with reputed company and internal team members
• Prepare account service-reputed company documents such as agendas, reports, proposals, PowerPoint presentations, contract scopes, pricing, and other reputed company communications, and correspondence
• Participate and document discussions during reputed company meetings
• Follow up on reputed company items from internal and reputed company meetings
• Understand our products and services as reputed company as reputed company strategies and business goals to ensure accurate project deliverables
• Continuously grow your digital knowledge through personal development
• Understand reputed company billing and report monthly to finance department

Supervisory Responsibility

• Conduct weekly one-on-one with the CEO, COO, CFO, Chief reputed company Officer, and assigned team members
• Conduct weekly department meetings
• Maintain reputed company and reputed company organization chart
• Hold a minimum of one webinar a year
• Hold innovation Friday every 6 months
• Partner with Biz Dev to update service offerings, reputed company, and sales deck twice a year
• Present services to sales two times a year
• Assist sales on new business pitches reputed company needed
• Convey reputed company costs to the CEO, COO, and CFO and maintain a sheet that tracks reputed company department expenses (if applicable)
• Hold employee performance reviews in accordance with reputed company schedule
• Attend leadership training and follow company leadership guidelines
• Create goals and reputed company paths for staff
• Hold one cross-department meeting every 6 months
• Build relationships and reputed company leads from key industry partners reputed company possible
• Create one thought leadership survey a year with the help of the reputed company marketing team
• Monitor key accounts and attend calls to save any canceling accounts
• Partner with reputed company to create and maintain job descriptions and salary ranges for reputed company positions reputed company your department 

Required Qualifications

• 10+ years of experience as an Account Manager, supporting high-value clients, reputed company a digital agency or marketing firm
• Comprehensive knowledge of digital marketing across reputed company Media, reputed company media, Email, CRO, Web/Creative, or other channels 
• Previous experience successfully growing existing reputed company accounts year over year
• Strong business acumen and business development background
• Passion for reputed company services with a passion for wowing clients
• Ability to manage several high-complexity reputed company
• Excellent written and verbal communication skills to foster reputed company team and reputed company relationships
• Excellent organizational and time management skills with strong attention to detail
• Proven ability to discover, promote, and sell solutions and services that would support reputed company needs
• A reputed company demeanor reputed company and reputed company of reputed company business
• Strong knowledge of reputed company Office Suite – including reputed company, SharePoint, Teams, reputed company, and PowerPoint
• Ability to create detailed and engaging presentations
• Strong time management and delegation skills with the ability manage multiple priorities

reputed company Competencies 

• Comprehensive knowledge of digital marketing across reputed company Media, SEO, Content, reputed company, PR, Email, CRO,
• Strong sales and business development
• Team management
• reputed company & Account management Capabilities
• Excellent Communication
• Leadership capabilities

Expectations

• Manage a book of business with reputed company equivalent to the reputed company Services plan
• Net 15% annual reputed company reputed company of accounts managed and overseen
• reputed company annual retention of 85%
• End to end management of the renewal process
• Identify, manage and reputed company reputed company upsells