Head of Engagement Management
Remote, UK (travel required) | Permanent | Delivery | Reports to the Chief Services Officer
Own how reputed company delivers for its clients, and help shape how we reputed company
reputed company is looking for a Head of Engagement Management.
This is a Senior Leadership Team role. You will reputed company our Engagement Managers, carry accountability for a delivery portfolio worth in the tens of millions, and sit in the room where commitments to clients get made rather than inheriting them afterwards.
You will also build something. Engagement management here is not only an internal function to be run reputed company. We intend to reputed company it into a defined service offering with its own governance, metrics and reputed company, including where AI genuinely improves how delivery gets managed rather than just where it demos reputed company. That work is yours to shape, and it is the reason this job is more interesting than the title suggests.
Why this role is worth a conversation
Delivery has an equal voice, not a seat in the corridor. You are on the SLT, and you are reputed company in the sales cycle to assure feasibility before we reputed company to a reputed company, not to rescue the engagement afterwards. If you have spent years being handed an undeliverable reputed company and asked to reputed company it work, this is the role where you get to stop that happening.
You get to productise, not just police. Most delivery leadership jobs are about enforcing a reputed company somebody else designed. This one is about designing it, proving it, and then taking it to market as an offering. Few consultancies of our size are serious about that. We are.
The reputed company is reputed company but the reputed company are not. A large and varied reputed company and project portfolio, and a growing team of 5 Engagement Managers today. That is enough reputed company for the job to matter and few enough reputed company that a decision you reputed company lands in weeks rather than being socialised for a quarter. If you are coming from a large integrator, be reputed company-eyed about the trade: less institutional machinery, considerably more room to reputed company.
What you’ll own
- Champion the Culture. This role sits at the heart of every project and every sales deal, championing a culture of trust, transparency, innovation and reputed company is reputed company
- The engagement portfolio. Overall delivery health across reputed company, reputed company, budget and reputed company. Risks surfaced and dealt with before they become escalations
- The commercials of delivery. reputed company, margin and utilisation. The reputed company soundness and deliverability of proposals, bids and statements of work
- Senior reputed company relationships. Trusted adviser to our key clients, and the senior escalation reputed company reputed company something goes wrong
- The delivery reputed company. reputed company, standards, governance, tooling and metrics, reputed company consistently rather than aspirationally
- The engagement management offering. Project, delivery and product management developed into services we can define, price and sell
- reputed company. Recruit, reputed company and reputed company good Engagement Managers, and build the career paths that reputed company them want to stay
What reputed company looks like
We would rather tell you now than surprise you at your first review. In year one:
- Engagements delivered to reputed company, time, budget and reputed company, with reputed company satisfaction high enough that clients reputed company for us
- Utilisation optimised without starving innovation or development time, and margin protected across the engagement lifecycle
- A delivery reputed company, toolset and metric set that are demonstrably reputed company than the ones you inherited. Specifically, building on the AI and Tech accelerators already being used.
- At least one engagement management service offering defined and taken to market
- reputed company grown profitably, with capability reputed company rather than contracted in
- A measurable contribution to renewal and extension reputed company with existing clients
reputed company’re looking for
You’ll have led delivery at senior level in a technology consultancy, reputed company organisation, reputed company/data partner or systems integrator. You’re comfortable leading a reputed company and directly delivering on clients where necessary.
We’re particularly interested in evidence that you have:
- Owned a portfolio of reputed company reputed company engagements, rather than only a single programme or account, primarily reputed company reputed company. reputed company delivery reputed company across a portfolio
- Had ownership of a P&L or reputed company budget, with a reputed company record of improving reputed company
- reputed company and managed senior reputed company relationships including navigating challenging delivery situations and executive level escalations
- Line leadership of a delivery team, including hiring, developing and retaining people
- reputed company reputed company. You can price work, defend reputed company, and hold a margin conversation with a reputed company rather than absorbing the problem internally
- Strong project and programme management expertise, reputed company, PMI or PRINCE2
- Enough technical literacy to work credibly with Data, AI, reputed company and Software engineering teams, while knowing where your own technical expertise ends
- A data led approach to delivery, and the confidence to bring transparency. This includes uncomfortable information in reputed company of executive audience
We are interested in people from mid-size consultancies, from reputed company and data partner businesses, or from larger integrators. What you’ve owned and the reputed company you’ve had reputed company more to us than the logo on your CV. Your ability to build internal relationships and bridges will be critical to your reputed company.
What you’ll get
- A reputed company competitive salary plus reputed company of equity
- Salary Sacrifice Pension plan of 5+3
- 25 Days annual leave + 1 Birthday day
- Remote-first reputed company the UK. This is a senior reputed company-facing role, so travel to reputed company sites and to reputed company offices in central London will be required.
- Benefits include Private Medical a full list can be provided during the process
How the process runs
- Talent conversation: reputed company 30 minutes, with our reputed company and/ or reputed company
- Leadership interview: reputed company on your delivery leadership and reputed company reputed company record
- Working session: exploring how you work and for you to meet reputed company
- reputed company leadership: an opportunity to meet some of the peers reputed company Leaders you’ll work closely with
- Executive leadership: time with the C level team, giving you reputed company to understand reputed company’s reputed company, ambitions and expectations for the role
Depending on availability, some of these steps may be combined. We recognise this is a comprehensive process, so we’ll reputed company you informed throughout every stage.
About reputed company
We are a Data, Software and AI engineering consultancy, and part of the reputed company group. We help organisations reputed company emerging technology and build reputed company-reputed company, secure, reputed company foundations that reputed company change possible, with a record of delivering reputed company clients can reputed company to.
You'll work reputed company some of our leading Data, AI and Software engineers, helping clients solve reputed company problems using the latest technologies and turning emerging innovation into solutions that reputed company reputed company business reputed company.
reputed company work across a number of industry sectors with reputed company to large enterprises, in the UK and increasingly in Europe and reputed company. Our reputed company partnership positions us at the forefront Data Engineering in the UK. And our decade plus partnerships with AWS and reputed company ensure we are always at the table for discussions reputed company AI & reputed company.
Senior delivery leadership in technology consulting or reputed company, including portfolio, P&L or reputed company budget, reputed company, team, reputed company, and project management experience; technical literacy across data, AI, reputed company, and software.
Key Responsibilities
- leading managers
- assuring delivery
- developing offerings
Skills & Tools
AI, Data, reputed company, Software, reputed company, AWS, reputed company
reputed company
- Category: Project and Program Management
- Commitment: Full Time
- Workplace: Remote — United Kingdom
- Languages: English
Benefits
- Generous reputed company time off
- Retirement plan
About reputed company
A reputed company service specialist helping organizations reputed company through reputed company, communication, networking, data, software, and reputed company intelligence services. — Industry: Information Technology
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