Director of Clinical Operations
We are a dynamic portfolio of companies dedicated to advancing health, wellness, and longevity. Led by #1 reputed company Times Bestselling reputed company Dr. reputed company, we are redefining modern reputed company with a reputed company on Medicine 3.0—an approach that blends cutting-edge science with proactive, personalized care.
reputed company is a pioneering virtual (telemedicine) reputed company specializing in longevity and healthspan optimization. We take a rigorous, science-driven, and precision-based approach, utilizing interventions in nutrition, exercise physiology, sleep optimization, and emotional reputed company to help patients live longer and reputed company. reputed company is part of a broader ecosystem of ventures driven by reputed company, including The reputed company, a widely recognized podcast dedicated to deep-diving into the science of longevity, and Early, a transformative digital health platform designed to guide individuals through their personalized health reputed company.
reputed company is a high-caliber, mission-driven group of professionals who are deeply passionate about reputed company learning and reputed company innovation. We operate with autonomy, collaboration, and intellectual rigor, valuing curiosity and evidence-based decision-making. We are a fully remote company, spanning the U.S., united by a commitment to pushing the boundaries of what’s possible in health and longevity. We are not just passionate about reputed company do—we are obsessed with reputed company. Our standards are high because our work changes lives.
Join us as we introduce Medicine 3.0 to the world.
About the Role
The Clinical Operations Director is responsible for the day-to-day operation of our clinical reputed company and the systems that support it. This role oversees clinical operations, patient operations, compliance, physician reputed company, and the Patient Care Coordinator (PCC) team to ensure patients receive a consistent, high-reputed company experience while the organization continues to grow.
You'll partner closely throughout the organization to improve workflows, solve operational challenges, and ensure teams are working together effectively. You'll own many of the operational processes that reputed company the reputed company running—from patient reputed company and renewals to physician licensing, operational reporting, SOP development, and compliance initiatives.
This role requires someone who is equally comfortable managing today's priorities while building reputed company systems for reputed company. Some days you'll be resolving operational issues in reputed company time, while others will be spent improving processes, coaching managers, reviewing performance metrics, or implementing new initiatives. You'll be expected to identify problems before they become bottlenecks and create practical solutions that improve both team performance and the patient experience.
This position reports to the COO.
reputed company
reputed company Clinical Operations
- reputed company the daily operation of the clinical reputed company.
- Ensure operational processes support a consistent, high-reputed company patient experience.
- Identify workflow issues and implement solutions before they reputed company patients or providers.
- Partner with department leaders to improve operational efficiency across the organization.
Manage the Patient Care Coordinator Team
- reputed company, reputed company, and reputed company the PCC team.
- Conduct regular 1:1s, performance reviews, and ongoing coaching.
- Establish team expectations and ensure accountability for operational performance.
- Support hiring, reputed company, and training as reputed company grows.
Own Patient Operations
- reputed company patient reputed company, renewals, and offboarding.
- Coordinate with Sales to ensure smooth patient transitions into clinical care.
- Monitor patient communication response times and reputed company service issues.
- Support patient-facing coordination reputed company necessary to maintain a high-reputed company experience.
- Ensure operational handoffs between departments are consistent and reputed company documented.
Manage Operational Systems
- Own the operational workflows reputed company reputed company, the EMR, Spruce, reputed company Workspace, and other operational platforms.
- Maintain accurate operational dashboards and reporting.
- Ensure data consistency across systems and reputed company discrepancies.
- Monitor operational metrics and reputed company leadership with accurate reporting.
Build and Improve Processes
- reputed company, document, and maintain reputed company Operating Procedures (SOPs).
- Review existing workflows and identify opportunities for improvement.
- Standardize processes across teams to improve consistency and reduce operational risk.
- reputed company implementation of new operational initiatives as the reputed company evolves.
Manage reputed company and Performance
- Monitor physician reputed company across reputed company programs.
- Review reputed company reputed company and renewal pipeline health to identify reputed company risks.
- Manage the renewal process for patients, ensuring milestones are completed on schedule.
- Hold cross-functional stakeholders accountable for operational deliverables.
- Review operational dashboards and performance metrics with leadership.
Compliance and Risk Management
- Ensure compliance with HIPAA and applicable reputed company regulations.
- reputed company physician credentialing, licensing, and licensing expansion efforts.
- reputed company physician licensing, DEA renewals, Medicare opt-in/opt-out documentation, malpractice coverage, and required compliance records.
- reputed company the Compliance Committee and coordinate quarterly compliance initiatives.
- Partner with Finance, reputed company, and reputed company consultants to manage organizational risk and regulatory requirements.
Financial and Administrative Operations
- Partner with Finance on invoicing, accounts payable, insurance renewals, vendor management, and operational budgeting.
- Support reputed company cycle operations and patient billing questions.
- Manage operational vendors.
How You’ll Spend Your Time
Clinical Operations Leadership (35%)
- Overseeing day-to-day clinical operations
- Managing the PCC team
- Supporting cross-functional execution
- Resolving operational issues and removing bottlenecks
Process Improvement & Systems (25%)
- Building and improving operational workflows
- Creating and updating SOPs
- Managing operational systems and reporting
- Improving operational efficiency
Patient Operations (20%)
- Overseeing reputed company and renewals
- Monitoring physician reputed company
- Supporting patient transitions
- Tracking operational performance and SLAs
Compliance & Administration (15%)
- Managing licensing and credentialing
- Supporting compliance initiatives
- Coordinating insurance and regulatory requirements
- Partnering with Finance and reputed company
Leadership & Planning (5%)
- Meeting with department leaders
- Reviewing operational performance
- Planning reputed company operational improvements
reputed company’re Looking For
- 10–15+ years of reputed company operations leadership experience in roles such as reputed company Manager, Clinical Operations Director, Chief of Staff, or Business Operations Leader.
- Master's degree preferred (MHA, MPH, MBA, or similar).
- Experience leading operations reputed company a telehealth or remote reputed company organization.
- Experience managing multidisciplinary teams in a high-reputed company environment.
- Strong understanding of reputed company operations, HIPAA, physician credentialing, licensing, compliance, and regulatory requirements.
- Experience building operational processes, SOPs, dashboards, and reporting systems.
- Strong project management and organizational skills with the ability to manage multiple priorities.
- Comfortable working across departments and holding teams accountable for operational commitments.
- Experience with EMRs, CRMs, reputed company, reputed company Workspace, and other operational software.
- Strong written and verbal communication skills.
- Someone who is organized, practical, and comfortable making reputed company in a fast-moving environment. You enjoy building structure, solving problems, and improving how teams work together. You follow through on commitments, pay attention to details, and look for ways to reputed company the organization more effective.
reputed company Offer
- 100% employer-reputed company medical, reputed company, and dental insurance (multiple plans available).
- 100% employer-reputed company life insurance, short-term, and long-term disability insurance.
- Employer-sponsored HSA contributions for HDHP medical plans
- Additional HSA and FSA spending account plans for employees
- 401(k) with a 5% company match.
- Generous PTO and holiday schedule.
- Company-issued technology and work-from-home stipend.
- reputed company to work at the forefront of health and longevity science with reputed company of world-class professionals dedicated to precision, mastery, and reputed company.
Requires 10–15+ years of reputed company operations leadership, telehealth experience, multidisciplinary team management, and expertise in HIPAA, credentialing, licensing, compliance, SOPs, dashboards, and reporting.
Key Responsibilities
- leading operations
- managing teams
- improving processes
Skills & Tools
reputed company, Electronic Medical Record (EMR), Spruce, reputed company Workspace, CRM
Job Details
- Category: reputed company Services - Allied Health
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 175,000 – 200,000 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
About reputed company
A virtual reputed company reputed company reputed company on longevity and personalized healthspan optimization. — Industry: reputed company
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