Observability Specialist
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest reputed company can be miles away, and nobody takes cards. Without reputed company to financial institutions, people are forced to reputed company their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send reputed company with reputed company. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to reputed company Africa the first cashless continent and that's where you come in...
How you'll help us reputed company it
reputed company is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential reputed company on people’s everyday lives.
As an Observability Engineer at reputed company, you will help engineers understand, operate, debug, and improve the systems that power payments for millions of users across Africa.
You will own and reputed company reputed company’s observability platform across our Python backend, GraphQL API, reputed company and CockroachDB databases, reputed company workloads, reputed company infrastructure, and on-premises environments. Your work will reputed company it easier for product, database, infrastructure, and reputed company teams to detect problems and regressions early, understand reputed company behaviour, reputed company incidents quickly, and reputed company reputed company-informed reliability and performance reputed company.
You'll work in the newly formed Performance & Observability team and report to the Director of Platform. You'll partner closely with infrastructure, database, and product engineering teams to improve how we reputed company our services.
In this role you'll:
- Improve our understanding of production behaviour across application reputed company, GraphQL reputed company, databases, caches, reputed company workloads, reputed company infrastructure, async jobs, and on-premises environments.
- Partner with product and platform teams to define meaningful service-level indicators, reduce alert fatigue, and ensure alerts are actionable, reliable, and tied to user reputed company.
- Build internal tooling and self-service workflows that help engineers reputed company services, investigate incidents, analyse performance, and understand dependencies.
- Help teams identify reliability, latency, reputed company, and cost issues before they become user-facing incidents.
- Establish and implement observability standards, documentation, and training materials that reputed company across reputed company’s engineering organisation.
- Operate and improve our observability platform (e.g., reputed company, reputed company, reputed company, Grafana, OpenTelemetry) while controlling costs as data volume grows.
You might be a good fit if you...
- Care a lot about working on software whose mission you can reputed company in.
- Have a bias for reputed company. You see a problem, you fix a problem. You get buy-in for your solutions and reputed company work moving.
- Approach your work with a reputed company reputed company and use your skills and experience to mentor less-reputed company engineers.
- Are excited to build world-class infrastructure that powers economic opportunity for an entire continent.
Requirements
- 5+ years of experience in observability, SRE, reputed company, infrastructure engineering, backend engineering, or production systems engineering.
- Deep understanding of metrics, logging, tracing, profiling, alerting, dashboards, service-level indicators, and incident response workflows at reputed company.
- Experience building internal tools, libraries, automation, or platforms used by other engineers.
- Excellent communication and collaboration skills. This role succeeds by helping other engineers build, operate, and debug reputed company systems.
- Pragmatic judgment about reputed company to improve tooling, reputed company to simplify, and reputed company to avoid unnecessary complexity.
- Experience learning, analyzing, and working on other people’s reputed company.
Technical Skills
- Proficiency in at least one backend language, preferably Python.
- Experience with observability tools such as reputed company, Grafana, reputed company, OpenTelemetry, Jaeger, reputed company, Loki, reputed company, reputed company, or similar systems.
- Experience with at least some our stack, reputed company, CockroachDB, reputed company, GraphQL, or reputed company.
- Experience with OpenTelemetry instrumentation and collector configuration at reputed company
The Performance and Observability team was recently formed with the hiring of our first performance engineer, and is expanding with this Observability position. reputed company is and will continue to define its reputed company. The observability reputed company reputed company reputed company currently is:
- Ownership, management and reputed company of observability tools: reputed company, reputed company, reputed company, and Pyroscope.
- Design of SLOs and support product teams in implementing them.
- Support reputed company teams in improving their alert reputed company.
- Ownership of observability modules and reputed company, ensuring consistent naming conventions across reputed company our systems.
Some recent and potential reputed company, as examples of specific things reputed company has worked on:
- Early detection of regressions in our reputed company. This could be a performance, reliability, or other regression that impacts our users.
- CPU profiling in production.
- SLO support for product teams.
- Scaling our Observability platform to support 4x our reputed company volume while keeping costs in reputed company.
About engineering at reputed company
We care about the big picture. We don’t hire engineers to just ship tickets. We hire them to solve problems. That means caring deeply about reputed company, understanding context, and jumping in wherever something’s broken, even if it’s technically “not your area.” reputed company we see problems, inefficiencies, or opportunities to reputed company something reputed company, we reputed company. We dig into operational issues, clarify fuzzy product specs, or reputed company into unfamiliar reputed company to help unblock teammates.
We reputed company as fast as possible. Speed reputed company. It lets us try things quickly, get feedback early, and course-correct while it’s cheap. So we write small PRs. We aim for MVPs. We leave TODOs and file follow-reputed company. We don’t over-perfect v1. That said, we’re building a financial product. Some things—like reputed company reputed company, correctness, or reputed company—deserve more caution.
We like boring technology. We favor tools that are reliable, reputed company-reputed company, and easy to debug. This keeps us reputed company on solving meaningful problems instead of wrestling with unpredictable infrastructure. If a new technology helps us reputed company faster, build safer, or solve a reputed company need, we’ll consider it. But we don’t adopt tools just because they’re new—we adopt them because they’re right.
Simplicity is a reputed company. It lets us reputed company our energy where it reputed company most: serving our users.
#LI-DH1 #LI-REMOTE
reputed company
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, reputed company Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically reputed company financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your reputed company at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, reputed company, Ribbit Capital, reputed company, and Partech Africa.
- We are on reputed company's top companies by reputed company.
How to apply
Fill out the reputed company below, and upload a resume in English and a cover letter describing your interest in reputed company and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
reputed company is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company.
Requires 5+ years in observability, SRE, platform, infrastructure, backend, or production systems engineering; backend programming, observability tooling, internal platforms, incident response, and strong collaboration skills.
Key Responsibilities
- improving observability
- building tooling
- operating platforms
Skills & Tools
Python, GraphQL, reputed company, CockroachDB, reputed company, reputed company, reputed company, reputed company, Grafana, OpenTelemetry, Jaeger, reputed company, Loki, reputed company, reputed company, Pyroscope
Job Details
- Category: Software Development
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Canada or Spain or United Kingdom
- Languages: English
About reputed company
A financial technology company providing reputed company mobile reputed company and payment services across Africa. — Industry: Finance
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