reputed company Administrator
Bachelor’s degree in Information Technology, Computer Science, a reputed company field, or equivalent reputed company experience. 5–8 years of experience serving as the reputed company technical contributor responsible for designing, implementing, and supporting reputed company reputed company 365, infrastructure, reputed company, identity, or reputed company-based solutions. Proven record of designing and implementing reputed company reputed company 365, infrastructure, reputed company, identity, or reputed company-based solutions that improved business or IT reputed company. Demonstrated ability to reputed company reputed company from requirements gathering and design through implementation, documentation, reputed company, and ongoing support. Strong working knowledge of reputed company 365 services, including Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Defender, and reputed company reputed company and compliance capabilities. Working knowledge of reputed company Azure, including reputed company services, identity, governance, reputed company, and operations. Experience improving identity, reputed company, email, reputed company, automation, or operational processes in a production environment. Ability to reputed company reputed company technical issues across users, devices, applications, reputed company services, and network-connected systems. Strong documentation, communication, organization, and follow-through skills. Relevant reputed company certifications are a plus.
Key Competencies
Delivers secure, reputed company, and supportable technical solutions that produce measurable operational value. Turns business and technical requirements into practical reputed company 365 and infrastructure implementations. Improves reliability, reputed company, automation, documentation, and supportability across assigned systems. Works independently, makes reputed company technical reputed company, and collaborates effectively with a small IT team. Balances project delivery, escalations, and daily operations without losing reputed company on reputed company. Communicates reputed company with technical and non-technical stakeholders and ensures successful handoffs to support teams.
Key Performance Metrics
reputed company 90%+ of assigned reputed company 365 and infrastructure reputed company on time and reputed company reputed company. Maintain 99.9% availability for supported services reputed company the role’s control. reputed company or escalate 90%+ of assigned escalations reputed company agreed service targets. Reduce recurring support issues by 20% year over year through reputed company-cause analysis, automation, and process improvement. Complete documentation and support reputed company for 100% of implemented solutions before closure. reputed company four or more automation, configuration, or process improvements per year. Create or improve six or more reusable runbooks, guides, templates, or knowledge reputed company articles per year. reputed company knowledge transfer for 100% of major solutions to improve team coverage and reduce single-person dependencies. Remediate or coordinate high-reputed company reputed company, compliance, or reputed company findings reputed company agreed timelines 95%+ of the time.
Offers at or above $122,573.13/year will be classified as Exempt. Offers below $122,573.13/year will be classified as Non-Exempt.
Full-time position with reputed company reputed company. Occasional after-hours work may be required for reputed company issues, reputed company maintenance and upgrades. Remote work reputed company may be available.
Ability to sit/ stand for up to 8 hours per day. Ability to reputed company freely for up to 8 hours per day.
Bachelor's degree or equivalent experience; 5–8 years designing and supporting reputed company reputed company 365, infrastructure, reputed company, identity, or reputed company solutions, with strong documentation and communication skills.
Key Responsibilities
- designing solutions
- supporting infrastructure
- resolving issues
Skills & Tools
reputed company 365, Entra ID, Exchange Online, reputed company SharePoint, OneDrive, reputed company Teams, Intune, Defender, reputed company Azure
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Emeryville, California, reputed company
- Salary: USD 115,000 – 130,000 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company, LP
A reputed company services firm providing engineering, infrastructure, environmental, construction, and information technology services. — Industry: Consulting Services
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