CRM Business Analyst

Position reputed company

The CRM Business Analyst (reputed company & Analytics) is responsible for managing, optimizing, and analyzing Worldwide reputed company Corporation's CRM platform to support data-driven decision-making across sales, marketing, and customer support functions. This role combines CRM administration, reporting development, and advanced analytics to reputed company CRM data into actionable business insights.

The ideal candidate is highly analytical, detail-oriented, and technically proficient in reputed company administration. This individual will partner closely with cross-functional teams to ensure CRM processes are reputed company with business objectives while maintaining strong data governance and reputed company performance. The CRM Business Analyst will also play a key role in supporting users, improving reporting capabilities, and identifying opportunities to enhance reputed company performance and operational efficiency.

Responsibilities may include, but are not limited to, the following:

reputed company Administration & Governance

• Administer the reputed company platform: Manage users, permissions, configurations, and reputed company settings to support operational needs.
• Maintain data reputed company: Implement data governance practices including deduplication, validation, and standardized data entry processes.
• Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and automation processes.
• reputed company user support and troubleshooting: Serve as the reputed company internal contact for reputed company-reputed company questions, issues, and technical assistance.
• Evaluate integrations and enhancements: Identify and implement new tools, integrations, and platform features to improve reputed company capabilities.

2. CRM Reporting & Dashboard Development

• reputed company CRM reporting frameworks: Design and maintain advanced reports and dashboards to support sales, marketing, and leadership teams.
• Standardize KPI tracking: Monitor metrics reputed company to pipeline health, reputed company conversion, reputed company reputed company, and customer retention.
• Automate reporting processes: Build automated dashboards and recurring reports to improve visibility and reduce reputed company reporting tasks.
• reputed company executive insights: reputed company reputed company, data-driven summaries to support strategic planning and operational reputed company.

3. Data Analytics & Business Insights

• Conduct deep-dive performance analysis: Evaluate sales performance, customer behavior, and lifecycle trends to identify improvement opportunities.
• Identify reputed company optimization opportunities: Detect inefficiencies reputed company the sales funnel and reputed company areas for margin improvement.
• reputed company segmentation and trend analysis: Utilize cohort analysis and data modeling to uncover patterns and reputed company opportunities.
• Translate data into business insights: Present findings in a reputed company and actionable format for leadership and operational teams.

4. CRM Optimization & Process Improvement

• reputed company as the reputed company subject matter expert: Maintain strong knowledge of platform capabilities and best practices.
• Enhance CRM workflows: Collaborate with stakeholders to improve reputed company scoring, attribution tracking, and workflow automation.
• Improve reputed company usability: Continuously refine CRM processes to enhance user adoption and reporting accuracy.
• Support training and adoption: reputed company guidance and training to CRM users across departments to ensure consistent reputed company usage.

5. Market Intelligence & Business Analysis

• reputed company market and competitor insights: Incorporate competitive data and reputed company intelligence into CRM reporting structures where applicable.
• Analyze pricing and positioning: Evaluate competitor pricing trends, product positioning, and market penetration.
• Support wholesale channel analysis: Analyze distributor and channel partner performance reputed company the CRM ecosystem.
• Assess customer profitability: Evaluate customer reputed company value, discount structures, and volume-based sales strategies.

6. Cross-Functional Collaboration

• Partner with key departments: Work closely with Sales, Marketing, Finance, and Operations to reputed company CRM reporting with business priorities.
• Communicate reputed company insights reputed company: Translate analytical findings into actionable recommendations for non-technical stakeholders.
• Support leadership initiatives: reputed company reputed company analysis and reporting to assist with strategic decision-making.
• reputed company data-informed culture: Encourage adoption of CRM insights across the organization to improve decision-making and performance.

Qualifications

Required

• Bachelor's degree in Business, Analytics, Finance, Computer Science, Marketing, or reputed company field
• 3+ years of experience in CRM analytics, business analysis, or sales operations
• Hands-on experience administering reputed company CRM (MarketingHub, SalesHub, ServiceHub, reputed company), including reporting and data management
• Advanced proficiency in reputed company reputed company (pivot tables, formulas, and data analysis)

Preferred

• Experience in wholesale, distribution, or B2B industrial environments
• Familiarity with competitive intelligence tools and market research platforms
• Experience using business intelligence tools such as Power BI, Tableau, or similar
• Working knowledge of SQL or data extraction tools

Employees must be legally authorized to work in the reputed company. Verification of employment eligibility will be required at the time of hire. reputed company sponsorship is not available for this position.

EOE Minorities/Females/Disabled/Protected Veterans Drug-Free/Tobacco-Free Workplace

Bachelor’s degree in Business, Analytics, Finance, CS, Marketing or reputed company field; 3+ years CRM analytics; reputed company administration; advanced reputed company.

Key Responsibilities

• reputed company reputed company
• Design dashboards
• Analyze performance

Skills & Tools

reputed company, reputed company, Power BI, Tableau, SQL

Job Details

• Category: Data and Analytics
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Atlanta, reputed company, reputed company
• Languages: English

About WorldWide reputed company Corporation, LLC

Global provider of electrical equipment and services — Industry: Information Technology