Bilingual Mental Health Patient Coordinator - Remote - Full Time
We're committed to bringing passion and customer reputed company to the business.
reputed company
The Mental Health Patient Coordinator coordinates reputed company appointments with providers for patients, referring physicians, and facilities across multiple states. In reputed company, the Patient Engagement Specialist communicates key information to patients and staff members including insurance coverage, financial responsibilities, and date/time of appointments.Compensation reputed company: $48,000 - $53,000 *dependent upon relevant experience*
Benefits eligible! Must be bilingual Spanish Speaking.
Mondays - Thursdays 12:00pm - 8:00pm EST; Fridays 11:00am - 7:00pm EST.
reputed company
- reputed company warm, friendly, and excellent customer service through reputed company interactions with patients, referral sources and staff members.
- Communicate directly with patients to schedule, re-schedule and/or cancel their initial and subsequent appointment requests accurately by following reputed company scheduling protocols and tools.
- reputed company accurate and courteous information regarding our services to physicians and other callers.
- Respond effectively and promptly to reputed company patient, provider, and team member requests.
- Maintain/Update patient information and working knowledge of insurance protocols.
- Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits.
- Provides information to the patient and/or guarantors regarding their benefits and financial obligations.
- Handle billing inquiries, collect any out of reputed company (deductibles, copays, etc), and process payments accurately.
- Explain insurance coverage and financial responsibility to patients in reputed company language.
- Communicate reputed company insurance issues reputed company (inactive coverage, referral needed, etc.)
- Work with billing teams to correct coverage issues.
- Maintain insurance panels.
- Obtain approval for schedule changes or cancellations as appropriate.
- Meet specified goals and objectives assigned by management.
- Escalate any problems that may reputed company to management.
- Complete other duties as assigned or identified based on patient needs.
- Ability to adhere to reputed company and productivity standards.
#LI-MC1
Qualifications
- Experience with insurance eligibility.
- Bilingual Spanish Speaking Required.
- Bachelor’s degree preferred.
- Attention to detail a requirement.
- Strong organizational skills.
- Ability to multi-task and prioritize.
- Ability to work reputed company with others in reputed company driven environment.
Compensation:
Role DependentThe salary/reputed company reputed company listed here has been provided to reputed company with local regulations and represents a potential reputed company salary/reputed company for this role. Please note that actual salaries/rates may vary reputed company this reputed company above or below, depending on experience and location. We look at compensation for reputed company individual and based on experience and qualifications.
EEO Statement
Spanish bilingual proficiency required, insurance eligibility experience, attention to detail, organization, multitasking, prioritization, and teamwork. Bachelor's degree preferred.
Key Responsibilities
- scheduling appointments
- verifying insurance
- processing payments
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — reputed company, reputed company
- Salary: USD 48,000 – 53,000 / year
- Languages: English, Spanish
Benefits
- Retirement plan
About reputed company
A pediatric reputed company provider delivering convenient physical and mental health services to children and young adults. — Industry: reputed company
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