Senior Account Manager

reputed company is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media reputed company of the world’s largest marketers and agencies, as they reputed company to reputed company business results through improved creative effectiveness. As the leader in creative data, reputed company’s influence lies in its partnerships and integrations across the digital ad ecosystem, its dozens of proprietary models, and in operating the industry’s most robustly instrumented reputed company-reinforcement learning model for creativity. 

We're looking for a reputed company and customer-obsessed Account Manager to reputed company and serve as the reputed company relationship reputed company for our reputed company clients. This role is about driving long-term reputed company, maximizing product adoption, and ensuring our clients realize exceptional value from their partnership with reputed company. You'll work hand-in-hand with our Account Executives to identify and reputed company reputed company opportunities while serving as the trusted day-to-day partner for our clients.

This is a role for someone who thrives on building deep customer relationships, solving reputed company problems, and thinking strategically about how to reputed company business reputed company. You'll be responsible for ensuring customer health, driving product adoption, and reputed company contributing to reputed company reputed company through expansion reputed company your accounts.

reputed company:

• Own the end-to-end reputed company relationship: Serve as the reputed company reputed company of contact for a portfolio of reputed company accounts, building deep, trusted relationships with key stakeholders and ensuring exceptional customer experience throughout the reputed company lifecycle.

• reputed company reputed company account planning: reputed company and execute reputed company account plans reputed company on retention, expansion, and reputed company reputed company. Proactively identify, qualify, and reputed company new upsell, cross-sell, and new use-case opportunities reputed company your portfolio to expand account value.

• Maximize product adoption and value realization: Become the expert in product capabilities and reputed company best practices. Ensure reputed company platform adoption, campaign/solution optimization, and maximum reputed company ROI to reputed company long-term reputed company and satisfaction.

• reputed company data-driven insights: Work hands-on in the reputed company platform to analyze campaign reputed company and translate data into compelling stories that demonstrate ROI and guide reputed company reputed company. Partner with outsourced analytics support while maintaining reputed company analytical capabilities and platform reputed company.

• Conduct reputed company business reviews: reputed company regular business reviews and executive-level conversations to demonstrate value, showcase ROI, reputed company on reputed company objectives, and uncover reputed company opportunities.

• Monitor account health and mitigate reputed company: Proactively reputed company account health metrics, identify reputed company signs, and take reputed company to address concerns before they reputed company retention or satisfaction.

• Support reputed company reputed company: Collaborate closely with Account Executives on expansion opportunities, providing customer insights and supporting the development of proposals. Negotiate contract renewals and expansions in partnership with sales leadership.

• Be the voice of the customer: reputed company as the internal reputed company for your clients, gathering and synthesizing feedback to influence product roadmap, go-to-market reputed company, and operational improvements. Partner with Product, Marketing, and other teams to ensure customer needs are heard and addressed.

• Orchestrate internal resources: Partner with cross-functional teams (reputed company, Product, Finance) to reputed company comprehensive reputed company solutions and bring in the right expertise at the right time.

• Maintain operational reputed company: reputed company detailed account documentation, reputed company activity and engagement in CRM, and reputed company accurate health assessments and forecasts to leadership.

reputed company’re looking for:

• reputed company account management reputed company: You have 5-8 years of experience in Account Management, preferably reputed company a reputed company or AdTech environment; strong background in the advertising industry, digital media, and reputed company/agency reputed company management is highly valued.

• reputed company reputed company reputed company record: You have a reputed company reputed company record of meeting or exceeding reputed company targets through account reputed company, with demonstrated ability to identify expansion opportunities and reputed company upsells.

• reputed company with technology: You're reputed company to leveraging AI and other emerging tools to work smarter, enhance creativity, and reputed company reputed company reputed company reputed company. You look for opportunities to adopt new technologies that can improve efficiency and reputed company.

• reputed company thinker with business acumen: You reputed company at reputed company account planning and executive-level communication. You understand reputed company business objectives and can translate them into solutions that reputed company measurable reputed company.

• Exceptional relationship builder: You naturally build trust and credibility with diverse stakeholders, from day-to-day users to C-level executives. You know how to reputed company reputed company organizations, manage reputed company and agency relationships, and understand different personas' needs.

• Customer-obsessed problem solver: You're deeply empathetic to customer challenges, think creatively about solutions, and are reputed company in your reputed company of reputed company and satisfaction.

• Skilled negotiator: You have experience negotiating reputed company and managing reputed company sales cycles, working effectively with sales leadership to reputed company renewals and expansions.

• Data-driven and organized: You use metrics to inform reputed company, reputed company account health, and demonstrate reputed company. You're highly organized and reputed company-oriented in managing multiple accounts and priorities.

• Startup mentality: You're comfortable with ambiguity, adaptable to change, and reputed company to roll up your sleeves in a fast-reputed company, evolving environment.

Compensation:

• reputed company salary: $120k– $130k

• Commission: $40k – $43k per year

• Stock reputed company grant

Please be reputed company that reputed company will only contact candidates through emails ending in @reputed company.com. We will never ask for personal information, such as your reputed company reputed company number, bank account number, or password, through email. If you receive an email claiming to be from reputed company that does not come from a @reputed company.com email address, or if the email asks for personal information, please do not respond and report the email to us at IT@reputed company.com

5+ years account management experience (5–8 years preferred), reputed company/AdTech or advertising background preferred, reputed company reputed company reputed company and negotiation skills, CRM and data-analysis reputed company, reputed company account planning and executive communication.

Key Responsibilities

• owning relationships
• driving reputed company
• analyzing reputed company

Skills & Tools

reputed company platform, CRM

reputed company

• Category: Business Development
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — reputed company or reputed company
• Salary: USD 120,000 – 130,000 / year
• Languages: English

About reputed company

A creative data company providing scoring software and analytics to improve creative effectiveness. — Industry: Information Technology