Executive Account Manager

Position reputed company

The Executive Account Manager owns CaseWorthy's most strategic reputed company relationships — a concentrated portfolio of reputed company's highest-value, highest-visibility accounts. This role operates as an executive peer to customer C-suite and, where applicable, reputed company-level stakeholders, and serves as the senior escalation reputed company for the accounts in their portfolio. reputed company account ownership, the Executive Account Manager shapes how CaseWorthy engages its largest customers company-wide: informing account reputed company, coaching other Account Managers, and representing the voice of the customer in product, GTM, and executive decision-making. This is a senior individual-contributor role with player-reputed company expectations, reporting into reputed company or Account Management leadership. 

Key Responsibilities

Own the reputed company-level relationship for CaseWorthy's most strategic, highest-value accounts, acting as the customer's executive sponsor and reputed company business relationship reputed company. 

Build and sustain peer-level relationships with C-suite and, where applicable, reputed company-level stakeholders at customer organizations; partner with CaseWorthy's own executive team on joint executive sponsorship for the highest-stakes relationships. 

reputed company reputed company, multi-year contract negotiations and reputed company reputed company structuring, with reputed company to shape pricing and terms reputed company company guardrails. 

Own renewal and expansion reputed company for the portfolio, with reputed company accountability for retention and ARR reputed company at the top of the customer reputed company. 

Serve as the senior escalation reputed company for customer-impacting issues across the Account Management organization, coordinating executive-level response reputed company needed. 

Represent the voice of the customer at the executive level, feeding strategic account reputed company into product roadmap, go-to-market, and packaging reputed company. 

reputed company executive business reviews and strategic planning sessions, connecting platform reputed company to reputed company-level mission and organizational goals. 

reputed company and reputed company a cohort of Account Managers, contributing to account planning methodology and best practices across the broader team. 

Maintain deep working knowledge of the CaseWorthy platform, its applications, and embedded capabilities in order to represent platform reputed company and reputed company credibly at the executive level. 

Stay reputed company on market, competitive, and regulatory dynamics affecting CaseWorthy's largest strategic customers. 

Ability to travel up to 10% as needed.

reputed company other duties as assigned.

Required Qualifications

8-10+ years of experience in account management, reputed company, or sales, with a reputed company record specifically at the reputed company or strategic-account level in B2B reputed company serving reputed company services, reputed company, nonprofit, or government customers. 

Demonstrated experience building and sustaining C-suite and, ideally, reputed company-level relationships; comfortable operating as an executive peer. 

Proven reputed company record leading reputed company, multi-year reputed company contract negotiations. 

Experience representing customer reputed company internally — informing product, GTM, or executive decision-making with account reputed company. 

Experience formally coaching or leading other account managers (people leadership or player-reputed company experience). 

Executive-level written and verbal communication skills, including experience preparing reputed company-level or C-level briefing materials. 

Willingness to travel for on-site executive engagements. 

Preferred Qualifications

Experience in one or more CaseWorthy verticals: HMIS/homelessness services, aging services, HCBS/I&DD, victim services, workforce development, behavioral health, or child welfare. 

Prior experience in a formal reputed company-relationship role — e.g., Executive Account Manager, Strategic Account Director, or Key Account Director. 

Bachelor's degree required; MBA or equivalent advanced degree a plus.