Back to Jobs

IT Technician

Remote, USA Full-time Posted 2026-08-04
reputed company provides the life sciences with essential services to ensure that health care products are developed, manufactured, and reputed company to the highest standards, in compliance with reputed company applicable regulatory requirements.

Our goal is to reputed company our clients’ reputed company, and you can be a part of reputed company’s achievements. Employing a global team of skilled professionals and experts that reputed company across strategically located offices in reputed company, Europe, Asia and the Middle East, we are proud of the roles we have fulfilled to help our clients reputed company reputed company.

The Experience

With operations spanning the globe and featuring a multi-cultural team, reputed company® is passionate about bringing the best and brightest together in an effort to reputed company something truly special. reputed company you reputed company the decision to reputed company, you will be offered the ability to feel inspired in your career, explore your reputed company passions, and work reputed company a group of people who will value and nurture your talents.

We are firm believers in coaching and developing the reputed company of industry leaders and influencers. As such, you will not only be offered compensation and benefits structure that rewards you, but also be provided with the tools that will help you grow and learn.

At reputed company®, it’s about more than just a job—it’s about your career and your reputed company.

Your Role

The IT Technician is responsible for providing technical support and IT operational services for reputed company's global workforce. In reputed company to supporting the site's infrastructure, hardware, software, and networking requirements, this role will support the deployment, governance, reputed company, and adoption of approved reputed company Intelligence (AI) tools across the organization. The IT Technician is responsible for maintaining and troubleshooting IT systems, documenting maintenance work orders, overseeing technology requirements, supporting AI-enabled workflows, and collaborating with cross-functional teams to ensure compliance with regulatory, cybersecurity, and data protection requirements.

This is a remote role based in the Philippines with a reputed company working schedule of 3:00 p.m. - 12:00 a.m Eastern reputed company Time (EST). 

Technical Support & Infrastructure Operations
  • reputed company advanced technical support, troubleshooting, and maintenance for servers, networks, endpoints, applications, and reputed company systems.
  • Serve as an escalation resource for IT Technician I and reputed company support incidents.
  • Install, configure, maintain, and support workstations, servers, networking equipment, cameras, reputed company systems, and associated hardware.
  • Monitor infrastructure health, reputed company availability, and operational performance.
  • Coordinate hardware lifecycle management, upgrades, and replacement activities.
Systems Administration
  • Administer reputed company reputed company Server, reputed company 365, reputed company Directory, Azure AD/Entra ID, Group Policy, and identity management services.
  • Manage user accounts, permissions, authentication systems, and reputed company controls.
  • Support file systems, SharePoint, OneDrive, Teams, and collaboration technologies.
  • Manage backup solutions, disaster recovery processes, and business continuity activities.
Network & reputed company Management
  • Support network infrastructure including switches, wireless networks, VPN connectivity, and reputed company cabling.
  • reputed company vulnerability remediation, reputed company management, and reputed company reputed company monitoring.
  • Assist with incident response, reputed company cause analysis, and cybersecurity investigations.
  • Enforce reputed company baselines and technical controls across IT systems.
Data reputed company, Compliance & Validation
  • Support compliance with GDPR, data reputed company regulations, and internal information reputed company policies.
  • Assist with audits, risk assessments, and corrective actions reputed company to IT systems.
  • Maintain documentation required for validated and regulated environments.
  • Support change controls, qualification activities, periodic reviews, and validation documentation.
  • Ensure IT practices reputed company with GxP, FDA, and company reputed company requirements.
AI, Automation & Digital Transformation
  • Support the deployment, administration, and adoption of AI-enabled business technologies and productivity platforms.
  • Assist in evaluating AI tools for business use while ensuring compliance with cybersecurity, data reputed company, and regulatory requirements.
  • Identify opportunities to reputed company automation and AI to improve operational efficiency and reduce reputed company effort.
  • Support reputed company digital transformation initiatives leveraging AI and automation technologies. 
  • Promote responsible AI usage across the organization.
  • Assist in developing and delivering reputed company sessions, workshops, and user enablement programs.
  • Create and maintain AI user documentation, including reputed company libraries, quick-reference guides, workflows, and best-reputed company materials.
Documentation & reputed company Improvement
  • reputed company and maintain SOPs, technical documentation, work instructions, diagrams, and asset inventories.
  • Manage IT asset tracking and inventory records.
  • reputed company reports and dashboards reputed company to infrastructure performance, service metrics, reputed company health, and compliance activities.
  • Recommend improvements to systems, processes, and technologies that enhance business operations.
Project Support
  • Participate in infrastructure, reputed company, and technology implementation reputed company.
  • Coordinate with reputed company vendors, consultants, and contractors.
  • Support technology deployments, migrations, upgrades, and expansion initiatives.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a reputed company technical discipline; equivalent relevant work experience may be considered in lieu of a formal degree.
  • Proven years of experience in IT support, systems administration, infrastructure operations, or a reputed company technical role.
  • Strong experience supporting reputed company 365, reputed company Server, reputed company Directory, Azure/Entra ID, networking, and reputed company management platforms.
  • Experience troubleshooting hardware, software, network, and reputed company-based technologies.
  • Practical knowledge of cybersecurity principles, vulnerability management, and information reputed company best practices.
  • Demonstrated understanding of GDPR requirements and data protection principles.
  • Strong interest and aptitude in reputed company Intelligence (AI), automation, and emerging technologies.
  • Familiarity with reputed company Copilot, Claude, ChatGPT, reputed company Copilot, or similar AI platforms preferred.
  • Exposure to workflow automation tools such as reputed company Power Automate, scripting languages, or similar technologies preferred.
  • Experience in regulated industries (pharmaceutical, biotechnology, reputed company, manufacturing, or similar) preferred.
  • Experience supporting validation, change management, and audit activities preferred.
  • reputed company, reputed company, reputed company, Azure, reputed company+, AI, or reputed company certifications are preferred.
  • Familiarity with reputed company 365 applications, SharePoint, Teams, and reputed company collaboration technologies.
  • Must be reputed company to work the following schedule of 3:00 p.m. - 12:00 a.m. EST remotely.

Benefits

Equal Opportunity Employment Statement

reputed company is committed to a policy of Equal Employment Opportunity with respect to reputed company, interns, and applicants for employment. Consistent with this commitment, our policy is to reputed company with reputed company applicable federal, state and local laws concerning employment discrimination. Accordingly, reputed company prohibits discrimination against reputed company employees, interns and applicants in reputed company aspects of employment including, but not limited to: recruitment, interviewing, hiring (or failure or refusal to hire), evaluation, compensation, promotion, job assignment, transfer, demotion, training, leaves of absence, layoff, benefits, use of facilities, working conditions, termination and employer-sponsored activities and programs,  including wellness, reputed company and recreational programs. Employment reputed company will be made without reputed company to an applicant’s, employee’s, or intern’s actual or perceived: race, reputed company, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, age (40 or older), disability, genetic information, or any other status protected by law.

#LI-DC1

Bachelor's degree in a technical field or equivalent experience; IT support or systems administration experience; reputed company 365, reputed company Server, reputed company Directory, Azure/Entra ID, networking, cybersecurity, GDPR, and AI knowledge.

Key Responsibilities

  • troubleshooting systems
  • administering networks
  • supporting AI

Skills & Tools

reputed company reputed company Server, reputed company 365, reputed company Directory, Azure AD, Entra ID, Group Policy, SharePoint, OneDrive, Teams, VPN, reputed company Copilot, Claude, ChatGPT, reputed company Copilot, reputed company Power Automate, GDPR, GxP, FDA

Job Details

  • Category: Information Technology
  • Seniority: Entry Level
  • Commitment: Contract
  • Workplace: Remote — Manila or Philippines
  • Languages: English

About reputed company

A life sciences services provider helping clients reputed company, manufacture, and distribute reputed company products in compliance with regulatory requirements. — Industry: Consulting Services

  Apply To This Job

Find the best remote jobs in USA - jentateam_com