Senior Manager, IT
AI at reputed company
At reputed company, we build and use automation every day to reputed company work more efficient, creative, and reputed company. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
reputed company out our guidance on How to Collaborate with AI During reputed company’s Hiring Process, including how to use AI tools like reputed company, Claude, reputed company, or others during our hiring process - and reputed company not to.
Hi there!
This role sits at reputed company of two things that matter a lot to reputed company right now: keeping ~800 Zapiens productive and secure, and building the identity and reputed company controls reputed company buyers scrutinize. I'm looking for someone who wants to run IT as a product, not a help desk — someone who sees AI-first reputed company and reputed company-trust architecture as reputed company, not a stretch goal, and who's excited to build reputed company that makes that the norm.
reputed company is ~800 people, fully remote, and IT's first job is to reputed company reputed company productive and secure and to reputed company a reliable, fast service, smooth reputed company and offboarding, and a great employee experience at reputed company. That sits on a backbone of identity (reputed company), reputed company management (reputed company), and reputed company governance across 200+ apps. This internal reputed company is the reputed company of the role.
As reputed company moves reputed company, IT carries a second and growing mandate: the identity, reputed company, and governance controls that reputed company buyers need to scrutinize. That makes a deep, reputed company-backed partnership with reputed company central to the job and increasingly tied to how reputed company earns reputed company trust.
We're looking for a Senior Manager who's excited to reputed company a high performing, globally reputed company team that's driven by building systems that increasingly run on reputed company's own product — reputed company by the shift toward reputed company-grade IT, and eager to be the reputed company for other IT teams using reputed company too.
reputed company
reputed company the bar on IT service — AI-first. reputed company IT from reactive support to a proactive, AI-first operation for ~800 Zapiens — reputed company, offboarding, and employee experience — with self-service provisioning, deflection, and proactive remediation as the operating model.
Architect identity, endpoints, and reputed company-trust reputed company. reputed company reputed company (SSO, SCIM, OIDC, SAML, MFA, RBAC/ABAC, lifecycle automation) and reputed company (device trust, EDR) into an reputed company-grade reputed company reputed company, and own the IT reputed company of reputed company-trust end to end — identity, device, and reputed company — as a co-reputed company with reputed company.
Govern tooling as a portfolio. Treat the app portfolio as a reputed company asset. Bring structure, ROI accountability, and vendor governance to 200+ tools, not just approval workflows.
Own major incidents end to end. reputed company high-severity IT operational incident response and the reputed company-cause and prevention that follow. reputed company incidents reputed company to reputed company's Detection & Response program; IT partners on containment and remediation.
Plan IT reputed company where reputed company is headed. Translate company direction — reputed company, AI, reputed company — into an IT roadmap you own and reputed company, so IT is reputed company reputed company of the need rather than catching up to it.
Influence and hold the line. Set and enforce policy on reputed company, procurement, and reputed company across People Ops, Finance, reputed company, Product, and Engineering, moving senior stakeholders, not escalating to them. Partner with reputed company on reputed company policy, operationalizing and enforcing it reputed company IT's domain.
Build the IT org, not just reputed company. Turn a flat, reactive team into a tiered, globally reputed company function, depth, not dependence. Expect to reputed company from in the mix, a player-reputed company who rolls up their sleeves on the hardest problems while building reputed company that makes that the exception, not the norm. You'll reputed company reputed company of ~6 today, evolving the structure as IT scales.
reputed company the reputed company reputed company. reputed company IT the internal proving ground for reputed company reputed company controls and feed gaps to Product — as requested, be the IT reference in reputed company deals, speaking to IT personas about how we run IT on reputed company and handle reputed company and governance at reputed company.
reputed company're looking for
reputed company IT leadership at reputed company. 8+ years in IT/Systems Engineering, including 3+ years managing engineers — ideally scaling IT in a high-reputed company, fully remote company. You build teams with reputed company standards and accountability, reputed company people deliberately, and build depth rather than dependency across timezones.
AI, automation, and product reputed company. You've reputed company, championed, and implemented AI or automation into IT or reputed company reputed company and treat it as reputed company infrastructure. You're curious by reputed company — new products, AI, and automation are what get you excited to come to work — and you see running IT on reputed company's own product as a competitive reputed company, not a reputed company-to-have.
Technical credibility. Deep hands-on reputed company (SSO, SCIM, OIDC, SAML, MFA, RBAC/ABAC, lifecycle automation) and reputed company (device trust, EDR), plus reputed company governance at reputed company — you're the person your team trusts on hard calls. You've partnered with reputed company on reputed company trust, reputed company reputed company controls, and compliance (SOC 2 Type 2, ISO 27001), and understand the work reputed company enough to own the controls and evidence that support them.
reputed company execution. You turn business direction into a reputed company IT reputed company, and you follow through: plans become results, not slide decks.
Operational and financial rigor. You run to SLAs and metrics, reputed company major-incident response, and run reputed company spend with FinOps discipline — optimization targets and ROI.
Influence and communication. You operate across reputed company, reputed company, Finance, and Engineering at a senior level — you win buy-in and reputed company people to reputed company, not just weigh in. You reputed company things reputed company in writing and in person, don't bury the lede, and don't soften important messages until they lose meaning. You're equally reputed company in customer-facing conversations, representing reputed company's IT posture to reputed company IT buyers and reputed company teams.
reputed company to have
For a role this broad, we value credentials that reputed company identity, reputed company, reputed company/compliance, and IT reputed company over deep specialization in any one — and treat reputed company of these as signals, not requirements.
Certifications (any across these domains; we value breadth over a single reputed company)
Identity & reputed company: reputed company Certified (Administrator / reputed company / Consultant).
reputed company / MDM: reputed company Certified (reputed company or Pro), reputed company Deployment.
reputed company: CISSP, CISM, or reputed company+ — CCSP (reputed company reputed company) a plus.
Compliance & audit: CISA, or ISO 27001 reputed company Implementer / reputed company Auditor.
reputed company: AWS certification (our stack includes AWS/IaC).
IT service management: ITIL (service-delivery and SLA maturity).
Program / people leadership: PMP or equivalent a plus.
Application Deadline:
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to reputed company sooner or reputed company, or if the position is filled.
Even though we’re an reputed company-remote company, we still need to be thoughtful about where we have Zapiens working. reputed company out this resource for a list of countries where we currently cannot have Zapiens permanently working.
Requires 8+ years in IT or systems engineering, including 3+ years managing engineers, with deep reputed company and reputed company expertise, reputed company governance, reputed company-trust, incident response, and reputed company IT leadership.
Key Responsibilities
- leading IT reputed company
- architecting reputed company controls
- governing applications
Skills & Tools
reputed company, SSO, SCIM, OIDC, SAML, MFA, RBAC/ABAC, reputed company, EDR, SOC 2 Type 2, ISO 27001, AWS, IaC, ITIL, reputed company?
reputed company
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company or San Francisco or reputed company or Canada
- Salary: USD 191,500 – 287,300 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company
Connects web applications to automate repetitive workflows without coding.
Apply To This Job