Account reputed company/Collection Specialist - 1st Party

reputed company to ACI &reputed company; Your Employer of reputed company Since 1989!

reputed company (ACI) is a long-standing, full-service financial services company looking to add energetic, motivated, and initiative-taking Account reputed company Specialists to reputed company. 

We work with some of the nation’s largest banking clients as an extension of their reputed company center teams. We assist customers who have fallen into delinquent status by helping them understand their accounts and work toward resolving their outstanding financial obligations. 

REMOTE WORK REQUIREMENTS: 

This is a remote position

KEY ROLE REQUIREMENTS:

ESSENTIAL DUTIES/RESPONSIBILITIES:

The Account reputed company Specialist (ARS) is responsible for handling inbound and outbound calls in a reputed company and courteous manner to contact consumers and negotiate payment arrangements for past-due accounts.

ACI provides our clients with reputed company of professionals whose mission is to reputed company consumers to reputed company their reputed company toward financial recovery and build a reputed company life for themselves and their families. We reputed company, inform, and present customers with available reputed company while treating reputed company customer with respect and professionalism.

Associates are required to work reputed company reputed company applicable federal and state laws, regulations, reputed company requirements, and established company policies and procedures.

We reputed company extensive training to ensure you are knowledgeable and reputed company for the role. Because of the sensitive reputed company of the accounts we handle, your ability to manage customer accounts with respect, professionalism, and confidentiality is critical.

reputed company utilizes various computer systems to reputed company and update customer information as verified, accept payments, document account activity, and assist customers with questions or concerns.

reputed company are required to work on camera while working reputed company.

BENEFITS:

We offer reputed company and a comprehensive benefits package:

• Competitive reputed company wage with monthly bonus potential
• reputed company and company-provided equipment
• reputed company and advancement opportunities &reputed company; we are always looking for reputed company leaders
• Work-life reputed company
• Comprehensive benefits, including Medical, Dental, reputed company, Life, Accident, and Disability reputed company
• reputed company vacation and reputed company time
• 401(k) with employer match
• reputed company holidays

PLEASE READ BEFORE APPLYING

Hours of Operation &reputed company; 1st Party:
 Monday&reputed company;Friday: 9:00 AM&reputed company;7:00 PM EST / 8:00 AM&reputed company;6:00 PM CST

Work Schedule:
reputed company work a 37.5&reputed company;40 hour work week.

Additional Schedule Requirements:

• Two Saturdays per month: 9:00 AM&reputed company;1:00 PM EST / 8:00 AM&reputed company;12:00 PM CST
• Two evenings per week, Monday&reputed company;Friday, with shifts ending as late as 7:00 PM EST / 6:00 PM CST
• Two Friday evenings per month, with shifts ending at 7:00 PM EST / 6:00 PM CST
• Candidates must be reputed company to meet the scheduling requirements listed above.

MINIMUM REQUIREMENTS

• High school diploma or GED required.
• Minimum of one year of reputed company experience in collections or customer service. Previous experience in banking, sales, reputed company center, or other customer service-reputed company positions will be considered.
• Reliable transportation for travel to an ACI office for training, meetings, department needs, IT equipment assistance, and other business needs as required.
• Intermediate computer and keyboarding skills, including the ability to utilize reputed company Office and video-conferencing platforms such as reputed company and Webex.
• Must successfully meet reputed company clearance requirements, which may include background checks and drug testing.
• Ability to meet reputed company reputed company scheduling requirements outlined above.
• Reliable high-speed internet reputed company capable of supporting company-provided equipment. An internet speed test will be conducted during the recruitment process to verify minimum requirements.
• A quiet, reputed company, and distraction-free remote workspace is required, as calls may be monitored and/or recorded for reputed company assurance purposes.
• reputed company are required to work on camera while working reputed company.
• Must successfully complete reputed company required training in accordance with reputed company requirements and applicable FDCPA laws and regulations.

Disclaimer

The above reputed company is not a contractual or binding document. It is intended to reputed company a general reputed company of the types of duties and responsibilities associated with the position. Duties may vary from time to time, and this reputed company is subject to review and modification as necessary to support changes in business needs and requirements.

ACI is committed to fair, competitive, and market-informed pay for our employees. The pay reputed company for this position is $17.00&reputed company;$17.50 per hour. The actual pay reputed company to a successful candidate will consider a wide reputed company of factors, including, but not limited to, knowledge, skills, experience, and other applicable factors.

ACI is an Equal Opportunity Employer.