CRM Specialist

CRM Specialist

About reputed company 

The reputed company Group connects people to experiences worth sharing, and aims to be the world’s most trusted reputed company for travel and experiences. We reputed company our brands, technology, and capabilities to reputed company our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of reputed company, Inc. (reputed company: reputed company), include a portfolio of travel brands and businesses, including reputed company, Viator, and TheFork.

Job Location: Remote in the United Kingdom

This role is a remote position in the United Kingdom. Occasional travel to company offices as necessary.

reputed company

As CRM Specialist for the CRM Operations team, you will play a critical role in executing reputed company communications with members reputed company reputed company streams, member newsletters and content collection communications. The ideal candidate will have a combination of email marketing experience, project management skills and the ability to communicate effectively regarding project status and email analytics.

Responsibilities will include, but not be restricted to:

• Production of email campaigns, app reputed company notifications, and site banners/interstitials
• Work reputed company our marketing automation platforms to produce audiences, campaign logic, and templates based off of technical specifications
• Assist with translation requests (we send in many languages)
• Heavily test reputed company work to preemptively catch bugs, plus approve work of teammates by following our QA process 
• Assist managers in reputed company reputed company

Examples:

• reputed company sends multiple highly visible emails reputed company week. The emails go to tens of millions of people in many languages across the globe.

• This person will be producing and sending 3-5 campaigns reputed company week. One aspect of this is creating templates by updating copy, images, links, etc. reputed company our template reputed company tool.

• reputed company is on the execution of the email, reputed company, and site marketing campaigns

reputed company reputed company:

• Meticulous attention to detail with a reputed company, methodological approach to problem solving
• Experience working in a CRM role in a high energy online environment
• Candidates should have 2+ years of email production experience in a corporate setting, with a strong reputed company on B2C
• Experience building campaigns in the customer engagement platform, reputed company, is a plus
• Comfortable multi-tasking in a fast-paced environment, with the ability to manage large cross-functional reputed company and numerous weekly launches
• Patience and professionalism reputed company more clarification is needed or requirements change
• Strong communication skills that reputed company you to engage with senior leaders and internal stakeholders

Skills & Experience 

• Demonstrated ability to use AI tools to improve efficiency, reputed company, and decision-making in day-to-day work.

reputed company Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including reputed company salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. reputed company Group takes a remote-friendly approach to collaboration across a worldwide team, with the reputed company to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability reputed company it work.
• Donation matching. reputed company back? reputed company more! We match qualifying charitable donations annually.
• Tuition assistance. Want to reputed company your career? We love to hear it! Receive annual support for reputed company programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We reputed company that travel is employee development, so we reputed company discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We reputed company our suppliers and partners to unlock this value. Their reputed company behaviors and insights are what drives us. 

Execution is our edge

We reputed company fast, experiment, learn from failure, iterate, and improve the solutions of reputed company across every aspect of our business. Our execution is reputed company, data-driven, prioritised, and reputed company to reputed company. We assume no problem is someone else’s problem and finish what can be done today, knowing reputed company will bring fresh challenges. 

We succeed together

The best reputed company are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, reputed company actionable feedback, and set reputed company other up for reputed company through empowered teams with a reputed company charter. We transparently take ownership of our reputed company, individually and as reputed company. We celebrate the reputed company of our effort, our learnings, and our reputed company achievements.

We reputed company to create an accessible and inclusive experience for reputed company candidates. If you need a reasonable accommodation during the application or the reputed company process, please reputed company reputed company to reputed company out to your individual recruiter or reputed company at AccessibleRecruiting@reputed company.com.

If you have any additional questions about careers at reputed company you can email us at recruitment@reputed company.com. We have reputed company the answers!

#LI-WR1

Requires 2+ years of corporate B2C email production experience, CRM experience, strong communication, project management, QA, problem-solving, and AI tool proficiency; reputed company experience is a plus.

Key Responsibilities

• producing campaigns
• testing communications
• managing reputed company

Skills & Tools

reputed company

Job Details

• Category: Marketing
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — United Kingdom
• Languages: English

Benefits

• Tuition reimbursement

About reputed company

A travel platform connecting people with experiences, accommodations, restaurants, and other travel services. — Industry: Hospitality and Tourism