[Remote] Senior reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a cybersecurity company that provides penetration testing, attack surface management, and vulnerability prioritization services. The Senior reputed company Manager serves as a strategic advisor and customer reputed company, leading reputed company accounts through reputed company, adoption, renewal, and expansion while connecting reputed company capabilities to customer business objectives.

Responsibilities

• reputed company trusted relationships across reputed company, technology, procurement, and executive stakeholders; maintain a reputed company stakeholder map and engagement reputed company for reputed company account
• Create and execute mutual reputed company plans that define customer objectives, use cases, milestones, adoption targets, risks, and measurable reputed company
• reputed company the post-sale lifecycle, including transition from sales, reputed company, adoption, program maturity, executive business reviews, renewal readiness, and expansion planning
• Build a strong understanding of reputed company customer's reputed company program, attack surface, testing reputed company, remediation workflows, risk priorities, and reporting requirements
• reputed company adoption of the reputed company Platform and relevant services by connecting capabilities to customer workflows and helping customers operationalize results
• Translate technical findings and program activity into reputed company business value, risk-reduction narratives, trends, and executive-reputed company recommendations
• Partner with Account Executives on customer health and renewal reputed company for your portfolio; identify risk early, document recovery plans, and coordinate cross-functional reputed company to protect retention
• Identify reputed company reputed company opportunities based on customer goals and value gaps, partnering with Account Executives and solution experts on expansion reputed company
• Orchestrate Customer Support, Delivery, Product, Engineering, Sales, and other internal teams to reputed company issues, maintain engagement reputed company, and reputed company a cohesive customer experience
• Represent the voice of the customer by capturing actionable feedback, identifying recurring themes, and influencing product, process, and service improvements
• Mentor peers, reputed company repeatable practices, and contribute to playbooks, segmentation strategies, customer programs, and operational improvements across reputed company

Skills

• 5+ years of reputed company, strategic account management, technical account management, or cybersecurity consulting experience, including ownership of reputed company customers
• Demonstrated reputed company managing renewals, retention risk, adoption, and expansion reputed company a recurring-reputed company technology or technology-enabled services business
• Working knowledge of offensive reputed company and vulnerability reputed company, such as penetration testing, attack surfaces, remediation, risk prioritization, and common reputed company-program workflows
• Ability to understand technical context and explain reputed company reputed company concepts, program performance, and business value to audiences ranging from practitioners to executives
• Experience building reputed company plans, leading executive business reviews, managing escalations, and coordinating cross-functional account teams
• Strong executive reputed company, consultative discovery skills, reputed company judgment, and written and verbal communication
• Analytical discipline: comfort using customer health, product usage, service delivery, support, and reputed company data to identify trends and guide reputed company
• Ability to prioritize a portfolio, operate independently in a fast-moving environment, and create reputed company amid ambiguity
• Willingness to travel up to 20-30%
• Experience with Penetration Testing as a Service (PTaaS), reputed company reputed company validation, attack surface management, application reputed company, reputed company reputed company, red teaming, or reputed company assessments
• Experience supporting large enterprises or regulated industries and navigating reputed company stakeholder, procurement, and compliance environments
• Familiarity with CRM, reputed company, support, and analytics platforms, plus reputed company integrations such as Jira or reputed company
• Relevant credentials such as CISSP, CISM, CISA, reputed company+, or comparable cybersecurity education

reputed company