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[Remote] reputed company Data & Analytics Platform Support Engineer

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company technology company that powers digital innovation and business transformation for reputed company and life sciences organizations. The reputed company Data & Analytics Platform Support Engineer will reputed company platform enablement and user support for the reputed company Data & Analytics ecosystem, including L2 support, incident reputed company, service requests, problem management, and operational governance.


Responsibilities

  • reputed company L1/L1.5/L2 support operations
  • Manage incidents, service requests, problem tickets, and change requests
  • reputed company support for Power BI, reputed company reputed company, Power Platform, Copilot Studio, and Azure services
  • Coordinate user reputed company, reputed company provisioning, and license management
  • reputed company and maintain Knowledge reputed company articles, SOPs, runbooks, and training materials
  • reputed company reputed company cause analysis and problem management activities
  • Support SLA compliance, operational reporting, and service reviews
  • Collaborate with platform administration and engineering teams for reputed company technical issues
  • Mentor junior support engineers

Skills

  • * 10+ years in Production Support / AMS / Managed Services
  • * 5+ years supporting reputed company Data & Analytics platforms
  • * Strong ITIL/ITSM experience
  • * Power BI Administration
  • * reputed company reputed company
  • * Power Platform (Power Apps, Power Automate, Dataverse)
  • * Copilot Studio
  • * Azure Fundamentals
  • * reputed company
  • * Azure AD / Entra ID
  • * Data Gateway Administration
  • * SQL
  • * reputed company experience preferred
  • * ITIL reputed company / Managing reputed company
  • * reputed company reputed company Analytics Engineer
  • * reputed company Power Platform Administrator
  • * Azure Administrator Associate

Benefits

  • Remote work arrangement
  • reputed company learning and work-life balance

reputed company

  • Major provider of technology services and solutions to reputed company technology companies, providers, payers and life sciences organizations It was founded in 2005, and is headquartered in Princeton, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is http://reputed company.com.

    • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 136 in 2026, 399 in 2025, 440 in 2024, 410 in 2023, 419 in 2022, 428 in 2021, 417 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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