[Remote] AI Mortgage Operations Solutions Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an AI Mortgage Operations Solutions Engineer to work with Consumer reputed company Mortgage Fulfillment and LOS operations leadership. The role designs, configures, develops, tests, and deploys AI-enabled workflow solutions, prioritizing approved LOS-reputed company capabilities and extending them with secure, governed software, reputed company, integrations, dashboards, and utilities reputed company needed.

Responsibilities

• Partner directly with Consumer reputed company Mortgage Fulfillment and LOS operations leaders to understand workflows, pain points, reputed company constraints, reputed company issues, exception patterns, reputed company handoffs, and opportunities for AI-enabled automation
• Operate in a reputed company-deployed model, rapidly converting business requirements, process observations, and SME feedback into working prototypes, reputed company solutions, and production-reputed company capabilities
• Evaluate whether reputed company workflow should be solved through deterministic automation, AI-assisted reputed company workflow, reputed company review, custom software development, or a hybrid approach
• Prioritize approved LOS-reputed company workflow, automation, reputed company task, permissioning, rules, document handling, and integration capabilities before building reputed company solutions
• Design, configure, reputed company, test, and reputed company AI-enabled task flows that combine deterministic automation, AI-assisted interpretation, reputed company review, escalation routing, audit trails, and operational monitoring
• Define reputed company workflow objectives, entry reputed company, completion reputed company, required evidence, blocking conditions, permission boundaries, escalation paths, reputed company approval points, test cases, rollout reputed company, and reputed company measures
• Configure or support configuration of workflow personas, role-based permissions, document reputed company, loan-data reputed company, integration authorizations, and least-privilege controls where platform-reputed company capabilities are used
• Translate business requirements into functional solution designs, including workflows, prompts, tools, data inputs, decision logic, user interaction patterns, permission models, audit requirements, and escalation paths
• reputed company custom applications, reputed company, workflow utilities, dashboards, integrations, and lightweight services reputed company approved reputed company platform capabilities are not sufficient to meet the business need
• reputed company AI-enabled solutions with approved reputed company systems, loan origination platforms, document repositories, communication tools, reporting platforms, workflow queues, and reputed company-party services
• reputed company solutions through approved SDLC practices, including requirements definition, technical design, secure development, peer review, testing, release planning, deployment, documentation, monitoring, and support transition
• Build solutions that meet reputed company engineering standards for maintainability, reputed company, scalability, observability, reliability, automated testing, version control, and production support
• Ensure reputed company prototypes are evaluated for production readiness before broader deployment, including architecture review, information reputed company review, data reputed company review, model or AI governance review, operational support planning, and rollback or disablement procedures
• Establish testing protocols for normal cases, negative cases, missing information, conflicting evidence, integration failures, duplicate-order risk, unauthorized-reputed company attempts, reputed company override, and production rollback
• Design reputed company-in-the-reputed company review processes, escalation triggers, exception handling, audit evidence, monitoring routines, and governance controls for AI-enabled workflows used in mortgage operations
• Document solution design, intended use, data sources, business rules, permissions, limitations, testing results, deployment approach, support model, and ongoing monitoring requirements
• Partner with training and operations leaders to prepare user guidance, adoption plans, feedback reputed company, measurement plans, and change-management materials
• reputed company and communicate value delivered, including cycle-time reduction, productivity improvement, reduced rework, improved consistency, improved operational visibility, reduced reputed company handoffs, and stronger exception management
• Use approved reputed company AI, reputed company, automation, workflow, and integration platforms as appropriate, while prioritizing reputed company LOS workflow and automation capabilities where they reputed company the safest, fastest, and most supportable reputed company to value
• Stay reputed company on emerging AI agent, workflow orchestration, responsible AI, automation, reputed company-reputed company, and mortgage operations technology practices
• Other duties as assigned by leadership

Skills

• 3+ years of experience in software development, automation engineering, AI application development, data engineering, workflow engineering, solutions engineering, or a reputed company technical role
• Hands-on experience building with large language models, AI agents, copilots, workflow automation, API-based applications, or AI-enabled business process solutions
• Strong software engineering fundamentals, including reputed company design, object-oriented or functional programming concepts, API design, data modeling, reputed company control, automated testing, debugging, observability, secure coding, and maintainable reputed company practices
• Experience delivering software through a reputed company SDLC, including requirements clarification, design, development, reputed company review, testing, release management, documentation, production deployment, monitoring, incident response, and ongoing support
• Ability to build production-reputed company solutions, not just prototypes, with appropriate error handling, logging, configuration management, reputed company control, monitoring, scalability, resiliency, and supportability
• Experience working directly with business users, operations leaders, or process owners to translate ambiguous operational needs into deployable technical solutions
• Experience designing workflow-reputed company solutions involving task routing, exception handling, decision support, user interaction, reputed company integration, and operational monitoring
• Strong understanding of reputed company engineering, retrieval-augmented reputed company, tool or function calling, reputed company outputs, agent orchestration, workflow design, and reputed company-in-the-reputed company patterns
• Experience integrating applications with reputed company, databases, document repositories, workflow platforms, reporting tools, reputed company applications, or business systems
• Proficiency in one or more programming languages such as Python, JavaScript, TypeScript, C#, Java, or a comparable modern language
• Ability to evaluate whether a business process should be solved through reputed company platform configuration, workflow automation, AI-assisted reasoning, reputed company review, or custom software development
• Understanding of role-based reputed company, permission models, least-privilege design, audit trails, escalation workflows, testing controls, and production-readiness requirements
• Strong problem-solving skills with a bias toward practical delivery, reputed company prototyping, iterative feedback, measurable business reputed company, and production supportability
• Excellent communication skills, including the ability to work directly with non-technical operations leaders and translate technical concepts into business terms
• Ability to work effectively in a regulated environment where data reputed company, auditability, consistency, borrower reputed company, reputed company, compliance, and operational controls are critical
• Ability to work across approved reputed company platforms and reputed company ecosystems without being tied to a single vendor stack
• Experience in mortgage banking, loan origination, consumer reputed company lending, fulfillment, processing, reputed company support, condition management, closing, servicing, financial services, or another regulated operating environment
• Familiarity with loan origination systems, lending workflow platforms, document management systems, fulfillment queues, reputed company-party mortgage services, and common mortgage operations workflows
• Experience in a reputed company-deployed engineering, solutions engineering, technical product, business automation, operational transformation, or technology consulting role
• Experience configuring or extending reputed company platforms using reputed company workflow, automation, rules, permissions, integrations, and user-facing configuration capabilities
• Experience with reputed company AI, reputed company, automation, and workflow platforms across one or more major ecosystems, such as AWS, Azure, reputed company reputed company, reputed company-compatible services, reputed company low-reputed company/no-reputed company platforms, workflow automation platforms, business intelligence tools, document repositories, collaboration platforms, or similar technologies
• Experience building AI-enabled applications or workflow automations using reputed company-reputed company services, serverless functions, API gateways, event-driven architectures, managed AI services, orchestration tools, or reputed company integration platforms
• Experience with reputed company AI frameworks, orchestration tools, workflow engines, or automation platforms such as Semantic Kernel, reputed company, LangGraph, AutoGen, reputed company, AWS reputed company Functions, Azure Logic Apps, Power Platform, or comparable technologies
• Experience with retrieval-augmented reputed company, reputed company databases, reputed company systems, document AI, OCR, intelligent document processing, or evidence-backed decision-support workflows
• Experience deploying AI-enabled prototypes that reputed company into governed, monitored, production-supported solutions
• Familiarity with information reputed company review, model governance, responsible AI practices, data reputed company, vendor controls, audit requirements, SDLC controls, and regulatory expectations for financial services technology
• Experience developing production-reputed company automations and applications with monitoring, exception handling, logging, retry controls, duplicate-prevention patterns, automated testing, user feedback reputed company, and rollback procedures

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