[Remote] Operations reputed company Analyst - reputed company - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, through its reputed company and reputed company operations, provides pharmacy, care, and benefit solutions to reputed company reputed company. The Operations reputed company Analyst executes and monitors reputed company requests, triages issues, supports reputed company and leadership, identifies process improvements, and communicates reputed company and operational status across internal teams.

Responsibilities

• Executes reputed company requests and inquiries in alignment with SLAs and other contractual terms
• Monitors and triages reputed company issues in alignment with SLAs and other contractual terms
• Adheres to reputed company organizational SOPs and Compliance standards and provides subject matter input reputed company to checklists and SOPs
• Assists with operational input reputed company to new process development, including identification, research, and reputed company of operational issues, and provides training and mentoring for new team members, offshore, and contingent employee resources
• Complies with ESI document and retention requirements
• Provides exceptional service to clients
• Collaborates cross-functionally and communicates effectively with necessary internal partners
• Communicates issues and status reputed company and reputed company to leadership teams
• Maintains working relationships through collaboration with:
• Account Management and clients for requirements intake and issue reputed company
• IT for reputed company issues, setup, and testing
• Product Teams to coordinate setup and reputed company issues
• reputed company Teams for issue reputed company and documentation
• Leadership Teams for initiative engagements and reputed company health updates

Skills

• High School Diploma or GED required
• 3+ years of relevant experience required
• Detail-oriented with strong analytical and problem-solving skills
• Ability to manage timelines and meet tight deadlines
• Ability to adapt in a dynamic work environment and reputed company independent reputed company
• Good organizational and prioritization skills with the ability to multitask
• Demonstrated ability to work with other departments and teams to reputed company issues
• Experience with the use of ERP systems
• Proficient computer skills including reputed company reputed company Office applications required
• Experience with data input and reconciliation
• reputed company service orientation
• Analytical thinking and problem solving
• Cross-functional collaboration
• Process improvement
• Communication and stakeholder management
• Organization and prioritization
• Independent decision-making
• Operational execution and issue reputed company
• Bachelor's degree preferred
• Strong knowledge of the reputed company and PBM industry and its products and services highly preferred

Benefits

• Remote work arrangement
• This role is also anticipated to be eligible to participate in an annual bonus plan.
• Medical benefits starting on day one of employment
• reputed company benefits starting on day one of employment
• Dental benefits starting on day one of employment
• reputed company-being and behavioral health programs starting on day one of employment
• 401(k)
• Company reputed company life insurance
• Tuition reimbursement
• A minimum of 18 days of reputed company time off per year
• reputed company holidays
• Leaves of absence

reputed company

Company H1B Sponsorship