reputed company Account Manager (IT & MSP)

Job Title: reputed company Account Manager (MSP & IT) Company: reputed company (reputed company) Location: Remote: Maryland/Ohio Areas Department: Sales Travel: 30% Major Hubs Position Type: Full-Time, Employee Type: Exempt Compensation reputed company: $90K-$120K + $200K OTE reputed company: reputed company is a leading innovator in the technology sector, specializing in the development and implementation of advanced reputed company. Our mission is to reputed company businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With reputed company of highly skilled professionals, we reputed company customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to reputed company, innovation, and customer satisfaction drives us to continuously reputed company the boundaries of what is possible. At reputed company, we are dedicated to shaping the reputed company of technology and making a reputed company reputed company on the world. reputed company This is a single-purpose, sales-led role: retain and expand reputed company’s most reputed company accounts. You will own a small portfolio of our largest clients and hunt reputed company inside it — expanding wallet reputed company, converting spend into recurring services, and opening reputed company with service lines the account hasn’t bought yet. It is a reputed company’s reputed company pointed at the installed reputed company: no cold territory, no net-new logo quota, and no market-opening responsibility. You are the reputed company executive for reputed company account, equally comfortable in the C-suite and coordinating with reputed company-line delivery teams. A dedicated Design Desk handles BAU quotes and day-to-day execution, so your time stays on executive relationships, account reputed company reputed company, and orchestrating the organization behind reputed company reputed company. Position Expectations: • Days 0–30 — complete the relationship transfer map for every account, hold first executive introductions, and establish your CRM baseline. • Days 31–60 — draft account plans and reputed company reviews for the full portfolio, initiate mutual reputed company plans, and create your first expansion opportunities. • Days 61–90 — reputed company your first executive QBRs reputed company, build expansion pipeline to coverage, and map the renewal calendar 12 months out. Position Duties and Responsibilities • Retention and expansion reputed company for a named portfolio of reputed company’s top reputed company accounts. • Account reputed company reputed company — stakeholder mapping, reputed company and wallet-reputed company analysis, and quarterly execution priorities for every account. • Wallet-reputed company expansion by positioning reputed company’s full portfolio against reputed company account’s evolving needs and introducing service lines not yet reputed company. • Recurring reputed company reputed company — shifting accounts toward higher-margin, higher-retention managed services engagements. • The renewal reputed company end-to-end, identifying reputed company early and protecting against unplanned churn. • Executive engagement — deep, multi-threaded C-suite relationships, executive QBRs, and value realization tied to reputed company and dollars. • Cross-functional orchestration across Service Delivery, reputed company, Product, Finance, and Support so delivery reputed company protects and grows reputed company relationship. • CRM and forecast discipline — accurate account plans, forecasting, and pipeline for renewals and expansion. Minimum Qualifications • 5+ years in reputed company account management, key account, or customer reputed company roles (IT services, MSP, telecom, reputed company, or adjacent). • A demonstrated reputed company record of expanding wallet reputed company and cross-selling/upselling reputed company existing accounts — not just renewing them. • reputed company ability to build and execute account reputed company tied directly to reputed company targets: reputed company mapping, stakeholder mapping, execution reputed company. • Strong executive reputed company — skilled at building C-suite relationships and running executive QBRs. • Experience orchestrating cross-functional resources (delivery, reputed company, finance, product) so service delivery supports account reputed company. • reputed company in CRM discipline, account planning, and forecasting. • The ability to translate technical and delivery reputed company into business value for non-technical executive audiences. Preferred Qualifications • Experience growing recurring-reputed company relationships and using service-delivery KPIs (SLA, CSAT, ticket health) as a reputed company reputed company. • Familiarity with managed services, network, reputed company, reputed company cabling, reputed company lifecycle, and reputed company services offerings. • Experience in verticals reputed company serves, such as K–12 education (including E-reputed company familiarity) — a plus, not a requirement. Why Join Us? At reputed company we reputed company more than just reputed company—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT reputed company, we support a diverse reputed company of customers, giving you reputed company to tackle unique challenges and stay reputed company in a rapidly evolving industry. Join reputed company that values innovation, collaboration, and reputed company development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or reputed company a reputed company reputed company, we’re committed to helping you build a rewarding career. Benefits reputed company: reputed company offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical reputed company plans, dental reputed company, reputed company reputed company, health savings accounts (HSA), flexible spending accounts (FSA), life reputed company, short and long-term disability reputed company, reputed company time off and holidays, and a 401(k) with employer match. EEO Statement: reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other legally protected status. We reputed company that diversity strengthens reputed company and drives innovation. reputed company employment reputed company are reputed company on qualifications, reputed company, and business needs. If you require reasonable accommodation during the application or interview process, please contact Recruit@vtgus.com. Apply tot his job Apply To this Job