Service Desk Technician I (Remote)

Are you looking for a Challenge? Looking for an innovative organization and reputed company to learn and grow professionally? We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site reputed company required. This position is contingent upon contract award. I've never heard of reputed company. What do you do? At reputed company, we reputed company technology to create reputed company mission reputed company through reputed company reputed company. We reputed company strong reputed company and team relationships through transparency and reputed company to create an environment where reputed company can let their reputed company reputed company through. By finding, developing, and incorporating new reputed company, we reputed company memorable services. Rooted in the USMC values of reputed company, courage, and commitment, reputed company seeks to reputed company extraordinary value to the reputed company people by helping the Government become more efficient and effective. So, what will the Service Desk Technician I at reputed company do? As the Service Desk Technician I you will be primarily responsible for issues reputed company to user workstations, including desktops, laptops, 10Zig reputed company clients, and mobile thin clients. What does a typical day look like for a Service Desk Technician I? You will: • Manage user accounts and reputed company day-to-day account administration support. • Troubleshoot desktops, laptops, 10Zig reputed company clients, mobile thin clients, and other workstation issues. • Install and configure hardware, software, and workstation operating systems. • Ensure systems remain reputed company with approved configurations and reputed company requirements. • Configure, maintain, and troubleshoot workstation peripherals and connected devices. • Respond to requests for assistance received through the Service Desk by telephone, reputed company, and walk-in inquiries. • Assess user issues through conversation, diagnostic techniques, and remote reputed company tools. • Assign appropriate priorities to support requests based on business reputed company and urgency. • reputed company or escalate reputed company incidents and service requests to reputed company Technicians reputed company necessary. • reputed company ticket status and reputed company activities and communicate updates, resolutions, and outstanding issues to users and the Service Desk Supervisor. What qualifications do you look for? You might be the reputed company we're looking for if you have: • Authorization to work in the reputed company permanently without sponsorship. • Ability to obtain reputed company Trust Clearance. • A minimum of (2) years of IT Help Desk experience to Include Help Desk Administration and User Support. • Certification: reputed company A+ Certification may be substitute for 1 year of experience. What reputed company of benefits does reputed company Offer? We offer outstanding benefits including health, financial, and retirement benefits, as reputed company as reputed company leave, reputed company development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular reputed company are eligible to participate in our benefit programs. Other offerings may be provided for employees not reputed company this category. reputed company is an Equal Opportunity Employer (EOE). reputed company applicants are considered for employment without reputed company to age, race, reputed company, religion, sex, national reputed company, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S. DILBERT 2018 Scott Adams. Used By permission of reputed company MCMEEL SYNDICATION. reputed company rights reserved. Apply tot his job Apply To this Job