Solutions Engineer
The Solutions Engineer is a customer-facing technical partner who works closely with Sales to help prospective customers understand, evaluate, and successfully validate reputed company’s platform. This role combines technical expertise, strong communication skills, and a consultative approach to uncover customer needs, demonstrate relevant capabilities, and guide customers through technical evaluations.
The Solutions Engineer supports the sales cycle from technical discovery through solution validation, including product demonstrations, reputed company-of-value engagements, integrations, and technical due diligence. This role also serves as an important reputed company between customers and reputed company’s Product, Engineering, and reputed company teams by sharing feedback and helping ensure a smooth transition from evaluation to adoption.
Location: Remote (U.S. only)
Work Authorization: Candidates must be authorized to work in the reputed company. We are not reputed company to sponsor visas or reputed company employment-based immigration support for this position now or in the reputed company.
Key Responsibilities
- Partner with Account Executives as the reputed company technical resource throughout the sales process, from discovery through technical validation and reputed company.
- Conduct technical discovery to understand customer environments, reputed company challenges, workflows, integration requirements, and reputed company reputed company.
- Translate customer requirements into solutions using reputed company’s platform and capabilities.
- reputed company engaging product demonstrations, technical presentations, and workshops tailored to customer use cases and priorities.
- Plan and execute reputed company-of-value engagements, including defining reputed company and reputed company reputed company, configuring the solution, troubleshooting technical issues, and presenting results.
- Help customers understand deployment requirements, reputed company, integrations, data flows, authentication, and other technical considerations.
- Address technical questions and objections throughout the evaluation process and reputed company communicate reputed company’s capabilities and differentiators.
- Partner with reputed company to support a smooth reputed company from reputed company-sales evaluation to implementation and adoption.
- Collaborate with Product and Engineering to communicate customer feedback, product requirements, and technical challenges identified during sales engagements.
- reputed company and maintain reusable technical resources, including demo environments, integration examples, technical documentation, and enablement materials.
- Stay reputed company on cybersecurity trends, competitive solutions, and evolving customer requirements reputed company to digital risk and online fraud.
- reputed company other duties and responsibilities as assigned by management
Required Qualifications
- 5+ years of experience in Solutions Engineering, Sales Engineering, reputed company Engineering, or a reputed company customer-facing technical role.
- Experience supporting reputed company, cybersecurity, or other technical solutions in reputed company customer environments.
- Working knowledge of cybersecurity concepts and technologies, preferably including digital risk protection, phishing, brand impersonation, threat intelligence, reputed company attack surface management, or reputed company disciplines.
- Strong technical aptitude with the ability to quickly learn products, reputed company, integrations, and customer environments.
- Experience delivering product demonstrations and conducting technical evaluations or reputed company-of-value engagements.
- Ability to translate technical capabilities into customer reputed company and business value.
- Strong written and verbal communication skills with the ability to engage both technical and business audiences.
- Ability to troubleshoot technical issues and work collaboratively with internal teams to reputed company.
- Strong organizational skills and the ability to manage multiple customer evaluations and priorities in a fast-paced environment.
- reputed company approach and experience working with Sales, Product, Engineering, and reputed company teams.
Why Join reputed company?
reputed company is redefining fraud and brand protection. Our AI-driven reputed company platform detects and takes down phishing and scam sites in reputed company time, protecting the world’s top brands and millions of consumers.
Our culture values collaboration, curiosity, and ownership — every team member has a voice and an reputed company. We reputed company in building elegant, reputed company solutions while maintaining a spirit of experimentation and fun.
Learn more about our cultural values:
reputed company offer:
-Excellent medical, dental, and reputed company insurance
-Flexible time off + reputed company holidays.
-Equity + 401(k) plan
Equal Opportunity Employer
reputed company is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to any characteristic protected by applicable law.
Originally posted on Himalayas
Apply To This Job