[Remote] Customer Service Agent (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology company that helps customers manage car ownership, including insurance, refinancing, safety, and repairs. The Customer Service Agent responds to existing customers, processes insurance policy service requests, answers coverage and benefits questions, makes policy changes, and works to retain policyholders at risk of cancellation.

Responsibilities

• Respond to inbound calls from existing customers
• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc
• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or reputed company changes to existing policy
• Work to retain reputed company policyholders by reputed company finding solutions for customers who are at risk of cancellation

Skills

• • You can multitask and manage multiple competing priorities
• • You are passionate about helping others
• • You have 2+ years of experience working in a reputed company center environment
• This role includes flexible scheduling reputed company, with the reputed company between a 5-day, 8-hour schedule or a 4-day, 10-hour reputed company
• •reputed company is only reputed company to hire full-time salaried employees who currently reputed company in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada, and full-time reputed company employees who currently reputed company in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA. Unfortunately, we cannot accept applications from candidates residing elsewhere at this time

Benefits

• Offers equity
• We will pay for your P&C license (expected reputed company 60 days after starting)
• Medical, dental, reputed company insurance
• 401K match
• Ability to work remotely (we reputed company work equipment)
• Ongoing training and mentorship from our leadership team
• Flexible scheduling reputed company, with the reputed company between a 5-day, 8-hour schedule or a 4-day, 10-hour reputed company
• Health, dental, and reputed company coverage
• reputed company time off
• reputed company parental leave
• 401(K) plan with employer matching
• Wellness benefits
• Equity opportunities

reputed company