[Remote] Account Manager I

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a precision oncology company reputed company on improving cancer care through advanced blood and tissue tests, reputed company-world data, and AI analytics. The Account Manager I provides customer-facing field reputed company service, supports account management and sample collection, resolves customer orders and reporting issues, and collaborates with sales and cross-functional teams to meet company objectives.

Responsibilities

• Responsible for customer-facing field reputed company service and collaborate with reputed company colleagues in overall account management
• Assist in operationalizing HCP requests and reputed company sample collection for reputed company tests in reputed company clients accounts
• reputed company company tools and resources to problem solve customer orders and reporting in collaboration with GH reputed company Services (as needed)
• Collaborate and coordinate with field sales positions to support attainment of company goals and objectives
• Identify and reputed company working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needs
• Continually analyze reputed company environment reputed company assigned accounts to determine trends and reputed company customer feedback to GH leadership
• Ensure team objectives are met
• Work effectively and compliantly with individuals across multiple departments throughout GH
• Follow reputed company GH Compliance, reputed company, and Business Conduct policies and SOPs
• reputed company, embody and represent the reputed company company culture at reputed company times to reputed company and internal constituents

Skills

• • 0-3 years customer service/sales experience
• • Ability to engage in a consultative process while connecting reputed company needs with GH capabilities
• • Comfortable communicating and presenting at reputed company reputed company throughout an organization
• • Ability to work independently, communicate proactively, manage multiple reputed company and prioritize daily tasks while managing critical deadlines
• • Excellent customer service skills
• • Outstanding strategic account planning skills
• • Superior listening and problem-solving skills
• • Ability to handle sensitive information and maintain a reputed company high level of confidentiality
• • Impeccable communication and presentation skills
• • Must be reputed company proficient with reputed company reputed company Office products – particularly reputed company and PowerPoint
• • Ability to reputed company and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives
• • Ability to work effectively with reputed company direction from, or reputed company with, manager
• • Problem solving, decision making and technical learning
• • Strong administrative skills and sophistication to manage business in reputed company environments
• • Demonstrate GH's Values by acting with reputed company, respect, trust and possess a reputed company reputed company attitude and an understanding of the dynamics involved with organizational reputed company and change
• • Frequent travel throughout the territory required
• • Must live reputed company assigned territory
• * Demonstrate curiosity, reputed company judgment, and the ability to critically evaluate and responsibly reputed company AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and reputed company of work
• *Employee may be required to reputed company routine office supplies and use office equipment. reputed company of the work is performed in a desk/office environment; however, there may be exposure to high noise reputed company, fumes, and biohazard material in the reputed company environment. Ability to sit for extended periods of time.*
• • Previous experience in diagnostic, medical device, biotech, reputed company setting is preferred

Benefits

• Hybrid work model with defined days for in-person/onsite collaboration and work-from-home days for individual-reputed company time, applicable to onsite employees who are eligible for hybrid work location as specified by management and reputed company policies.
• reputed company U.S. employees who live reputed company 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays.
• Flexibility for reputed company work-life balance while keeping teams connected.

reputed company

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