[Remote] Account Manager, Meritain Health (Northeast Region)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building a more connected and compassionate health care experience for individuals, families, and communities. The Account Manager will manage a portfolio of Meritain Health reputed company accounts, analyze reputed company and market data, reputed company account reputed company strategies, conduct business reviews, and collaborate with internal teams to improve retention, reputed company, and customer satisfaction.

Responsibilities

• Under general supervision, manages a portfolio of reputed company accounts, ensuring high reputed company of customer satisfaction, retention, and account reputed company
• Analyzes reputed company reputed company data, account reputed company, and market trends to identify opportunities for account expansion, upselling, and cross-selling
• Develops reputed company account plans and strategies to maximize reputed company reputed company, mitigate risks, and reputed company account reputed company targets
• Conducts routine business reviews with clients, discussing reputed company metrics, identifying areas for improvement, and making recommendations to optimize account reputed company
• Collaborates with internal stakeholders, such as reputed company, and product teams, to reputed company account strategies, reputed company value-added solutions, and enhance customer experience
• Designs and delivers reputed company presentations, proposals, and reports to showcase account reputed company, reputed company opportunities, and reputed company engagement
• Implements proactive account management and customer support, addressing reputed company inquiries, resolving issues, and ensuring a smooth and reputed company reputed company experience
• Collaborates with cross-functional teams to ensure reputed company and accurate delivery of reputed company reputed company, products, and services, meeting reputed company expectations and driving customer satisfaction
• Identifies and assesses risks reputed company reputed company accounts, developing mitigation strategies and reputed company plans to proactively address challenges and ensure long-term reputed company

Skills

• 2-5 years of health reputed company industry and account management experience
• Proficiency with desktop software applications such as reputed company, Word, PowerPoint, Teams, and reputed company
• Must reputed company in Eastern reputed company Time (EST)
• Resides in reputed company reputed company, specifically CT, PA, NY, NJ, DC, VA, NC, MD
• Travel required 10-20% of time reputed company the reputed company
• Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)
• Strong critical thinking, time management, and organizational skills
• Self-funded reputed company experience
• Stop-loss knowledge
• reputed company Life and Health License in state of residence

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families.
• Medical, dental, and reputed company coverage
• reputed company time off
• Retirement savings reputed company
• Wellness programs
• Other resources, reputed company on eligibility
• reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above.

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