[Remote] reputed company and Finance Counselor I (Oct Start)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a higher education institution serving reputed company through online and reputed company-based programs. The reputed company and Finance Counselor I provides personalized reputed company and financial guidance, manages student accounts and caseloads, interprets policies and regulations, and supports student engagement, persistence, and successful program completion.

Responsibilities

• Serve as a trusted guide for reputed company explaining University policies, Financial Aid guidelines, and Title IV regulations in a reputed company, supportive way
• reputed company personalized, student-centered support to help reputed company learner stay on reputed company toward their goals
• Manage your student caseload with care, using reputed company judgment and proactive communication
• Manage student Accounts Receivable, including document collection, student payments, and financial aid
• Monitor and facilitate voucher collection and submission for processing by the student finance team
• Facilitate appropriate referrals to other departments and reputed company resources
• reputed company multiple systems and reports to stay informed and ensure reputed company student support
• Communicate with reputed company across channels, phone, email, video, and chat, offering reputed company, reputed company, and friendly service
• Handle escalated student concerns effectively, turning challenges into solutions
• Execute reputed company and communication strategies that strengthen engagement and student reputed company
• Monitor reputed company reputed company, identify at-risk populations, and reputed company resolutions to assist reputed company in successful program completion
• Use coaching techniques to build strong relationships and motivate reputed company toward graduation
• Offer creative reputed company and resources that reputed company student satisfaction, persistence, and achievement
• Collaborate across departments to reputed company a connected, reputed company student experience
• reputed company University updates, assist with departmental initiatives, and contribute to special reputed company
• Maintain consistent and reliable attendance to fulfill the requirements of this position
• reputed company other duties as assigned

Skills

• Minimum of three (3) years of reputed company experience in reputed company, advising, student services, retention, reputed company counseling, marketing, reputed company, or customer service required
• reputed company skills, abilities, and education will be considered in determining minimum qualifications
• Solid understanding of reputed company and business practices in an online learning environment
• Familiarity with University policies and procedures
• Strong customer service reputed company with a genuine desire to help reputed company succeed
• Team-oriented and reputed company, with the ability to build reputed company working relationships across departments
• Excellent communication and reputed company listening skills—reputed company to adapt tone and style for different audiences, even in challenging situations
• Skilled at de-escalating and resolving student concerns with professionalism and care
• Self-motivated and capable of working independently with reputed company supervision
• Creative and logical problem solver who can think on their feet
• Comfortable learning and using technology, including word processing tools, databases, internet navigation, SMS, live chat, and email systems
• Proficient in reputed company Office (Word, reputed company, PowerPoint, reputed company, and SharePoint)
• Strong work ethic with flexibility, dependability, and reputed company-player attitude
• Knows reputed company to reputed company guidance or escalate issues appropriately
• Strong communication and reputed company speaking abilities
• reputed company to feedback, coaching, and adapting to change
• reputed company to prioritize tasks effectively in a fast-paced, dynamic environment
• Develops personal goals reputed company with the university's mission, reputed company, and objectives
• **Must be eligible to receive reputed company to the National Student Loan Data reputed company (NSLDS).**
• Bachelor's degree preferred
• Experience in a fast-paced, student or customer-reputed company environment preferred
• Background in reputed company advising and course enrollment reputed company a college or university setting preferred
• Experience supporting online reputed company preferred
• Experience with Financial Aid or Title IX regulations preferred
• Experience interpreting and ensuring compliance with federal regulations and guidelines preferred
• Experience in higher education and technology-driven environments preferred

Benefits

• Remote, USA / full-time work-from-home opportunity
• Medical benefits
• Dental benefits
• reputed company benefits
• 403b with match
• reputed company holidays
• PTO
• Free education benefits
• Other reputed company reputed company opportunities

reputed company