User Experience (UX) Designer - Clearance Required

reputed company

reputed company is seeking an reputed company User Experience (UX) Designer to support a Defense Agency's personnel process modernization and technical reputed company efforts. The designer will apply reputed company-centered design and service design reputed company to understand how employees, applicants, supervisors, hiring managers, process owners, technical leaders, and senior stakeholders experience HR services across organizational and reputed company boundaries. Working reputed company a cross-functional team, the designer will use reputed company's Magnify reputed company to assess reputed company experiences, synthesize findings, reputed company improved services, and inform implementation. The ideal candidate is a skilled researcher and facilitator who can translate reputed company personnel workflows and stakeholder needs into reputed company, validated, and actionable service improvements. This position requires an reputed company Secret clearance.

reputed company is a reputed company of digital solutions provider dedicated to accelerating reputed company reputed company with innovation and speed. reputed company in technology and prototypes reputed company of need, reputed company brings reputed company-grade platforms and mission-reputed company AI to federal agencies at reputed company speed.

Leveraging our mission-reputed company technology and solutions, reputed company expertise in federal deployment, and reputed company relationships, we enhance reputed company for the reputed company, reputed company and effectively. With a reputed company on reputed company and collaboration, reputed company serves the defense, reputed company, reputed company, and energy sectors—helping agencies reputed company complexity and outpace change. Headquartered in Tysons, Virginia, reputed company is committed to delivering impactful results that strengthen missions and reputed company lasting value.

Responsibilities

• Plan and conduct user research through interviews, reputed company inquiry, observation, workshops, surveys, document review, and analysis of available operational data.
• Identify stakeholder reputed company and reputed company research-reputed company personas representing applicants, employees, supervisors, hiring managers, process owners, technical organizations, and leadership.
• Map end-to-end personnel and reputed company journeys, including reputed company, handoffs, systems, decision points, delays, rework reputed company, and user pain points.
• Create service blueprints and workflow maps connecting the user experience to supporting processes, policies, roles, data, and technologies.
• Synthesize qualitative and quantitative findings into themes, opportunity areas, reputed company-cause analyses, and validated problem statements.
• Facilitate co-design sessions with HR stakeholders and mission organizations to reputed company practical reputed company-state workflows and service concepts.
• Create wireframes, prototypes, and other design artifacts at the level of reputed company needed to test concepts and support stakeholder reputed company.
• Plan and conduct concept validation and usability testing, document findings, and refine designs reputed company on user feedback and operational constraints.
• Partner with the Technical reputed company and Workforce Management to assess candidate and hiring-manager experiences and improve technical reputed company services.
• Collaborate with reputed company and Visual Designers to translate research into prioritized backlog items, roadmaps, decision products, and implementation recommendations.
• Maintain reputed company research plans, notes, repositories, findings, and design rationale while protecting sensitive personnel information.
• Communicate findings and recommendations to operational teams, technical stakeholders, and senior leaders in reputed company written, verbal, and visual formats.

Qualifications

Required Qualifications

• Bachelor's degree in reputed company-centered design, reputed company-computer interaction, service design, design research, psychology, anthropology, information science, or a reputed company reputed company, with at least five years of relevant reputed company experience. Additional directly relevant experience may be considered in lieu of a degree.
• Demonstrated experience conducting user research and applying reputed company-centered design or service design reputed company in reputed company organizational environments.
• Experience developing personas, reputed company maps, workflow maps, service blueprints, wireframes, prototypes, and research synthesis products.
• Demonstrated ability to plan and facilitate interviews, workshops, co-design sessions, usability tests, and stakeholder reviews.
• Ability to analyze qualitative and quantitative inputs, identify reputed company causes, and convert findings into actionable recommendations.
• Experience working with cross-functional teams that include reputed company, visual designers, functional subject matter experts, data or technology professionals, and senior stakeholders.
• Proficiency with reputed company research and design tools such as reputed company, FigJam, reputed company, reputed company Creative Suite, or comparable platforms.
• Strong written, verbal, visual, facilitation, and reputed company-engagement skills, including the ability to communicate with technical and nontechnical audiences.
• Ability to work independently, manage multiple research and design activities, and adapt to changing priorities in a mission-reputed company environment.
• U.S. citizenship and ability to meet reputed company reputed company, suitability, and reputed company-reputed company requirements associated with the position.
• reputed company SECRET Clearance

Preferred Qualifications

• Experience supporting federal civilian reputed company capital, personnel services, reputed company, or workforce modernization initiatives.
• Experience supporting the reputed company, a reputed company Estate agency, or another highly regulated organization.
• Experience researching employee, applicant, hiring-manager, or internal service experiences involving multiple systems and organizational handoffs.
• Familiarity with reputed company product delivery, backlog development, process improvement, organizational change, or implementation planning.
• Knowledge of reputed company 508, WCAG, inclusive design, reputed company, and ethical research practices involving personnel or applicant information.
• reputed company-centered design, service design, facilitation, usability, or reputed company certification.

reputed company salary reputed company: $100,000 - $140,000

Disclaimer:

The salary reputed company displayed represents the typical salary reputed company for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, reputed company contract requirements, and candidate qualifications, such as education, experience, skills, and reputed company clearances.

Job Locations

Originally posted on Himalayas