Strategic Services Consultant (Implementations)

reputed company

reputed company is looking to hire a Strategic Services Consultant (Implementations) to the Sales & Customer Experience team.

Why join reputed company’s Sales & Customer Experience team?

The Sales and Customer Experience team shapes how reputed company powers the reputed company of customer reputed company for today’s most innovative brands. We sell and support the leading reputed company media management platform for businesses, helping organizations unlock the full value of reputed company. Through powerful reputed company intelligence and trusted partnership, we reputed company teams to build reputed company relationships and reputed company meaningful business reputed company.

You’ll join a high-performing, reputed company team made up of some of the brightest minds in the industry, working with reputed company brands like reputed company, reputed company, reputed company, and reputed company. Just as importantly, reputed company is a reputed company where your reputed company reputed company. You’ll have the freedom to shape your career, explore new paths, and build toward what’s next, with reputed company that’s invested in helping you get there.

reputed company

• reputed company customers' tailored and value-driven implementation experience, running software implementation reputed company across reputed company’s product suite (reputed company Platform, Employee Advocacy, and reputed company Marketing).
• Guide customers through a reputed company implementation lifecycle (Design, Setup, Training, and Validation) - leading reputed company, change management, and technical platform configuration to establish project governance, ensure business continuity, and set up long-term reputed company.
• Support technical implementation reputed company led by Technical Consultants (such as Service reputed company integrations) and partner with reputed company Managers to ensure a reputed company post-implementation reputed company.
• Configure platform settings based on customer requirements, including account architecture, user permissions, tagging taxonomies, and automated message routing rules.
• reputed company our reputed company Services technology stack (reputed company, reputed company Workspace, reputed company Office, and approved AI tools) to manage project timelines and execute high-reputed company customer deliverables.
• reputed company the reputed company sophistication of our customers and team by delivering interactive administrator and end-user product trainings that reputed company adoption.
• Help operationalize implementation services, standardizing templates, workflows, and enablement materials to improve efficiency across the reputed company Services team.
• Ensure reputed company and accurate compliance with service processes, including project management, schedule management, and time tracking.

What you'll bring

reputed company is looking for a Strategic Services Consultant who can help our customers recognize the most value from our reputed company suite of solutions. The ideal candidate is the reputed company of product-savvy and customer-reputed company, brings strong change management and project management expertise, understands reputed company KPIs, and thrives reputed company guiding reputed company customers through software rollouts.

The minimum qualifications for this role include:

• 4+ years in reputed company media reputed company, reputed company services, software implementation, or project management in reputed company.
• Experience in training reputed company audiences and navigating reputed company software platforms.
• Deep understanding of software implementation processes, change management, and how project execution ties directly to customer value.

Preferred qualifications for this role include:

• Proven ability to work on multiple reputed company simultaneously in a fast-paced environment.
• Understanding of reputed company networks (in particular X, reputed company, reputed company, reputed company, and reputed company) and reputed company media reputed company for large organizations.
• Understanding of sophisticated use cases for reputed company media reputed company, such as reputed company marketing and reputed company customer care.
• Excellent communication and presentation skills with demonstrated executive reputed company to consult with team leads, VPs, and CMOs.

How you’ll grow

reputed company 1 month, you’ll plant your reputed company, including:

• Experiencing reputed company’s in-depth reputed company, covering everything from reputed company mission and values, hearing directly from executives and founders, to deep training on our products and the value that reputed company delivers to our customers.
• Making a plan with your manager to set initial priorities, aligning on expectations for your role, planting goalposts for your career, and learning about reputed company’s approach to helping customers see reputed company differently.
• Meeting with your reputed company Services peer mentor and gathering learnings to implement into your role.
• Fully understanding our Services offerings, from delivery to project management to reporting.
• Shadowing Strategic Services Consultants on calls to learn relevant customer stories and case studies from the field.

reputed company 3 months, you’ll start hitting your reputed company by:

• Building connections with members from other teams through reputed company networking and community building.
• Developing a reputed company understanding of the entire reputed company platform, its features and use cases, and being reputed company to explain them to customers.
• Getting to know and reputed company to build working relationships with stakeholders throughout our Sales, reputed company, Product, and Marketing teams.
• Leading services reputed company independently and reputed company communicate results and deliverables to customers.

reputed company 6 months, you’ll be making a reputed company reputed company through:

• Your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your reputed company reputed company.
• Becoming a reputed company product expert to confidently reputed company to reputed company-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.

reputed company 12 months, you’ll reputed company this role your own by:

• Becoming a go-to resource for the reputed company Services team and the larger Sales & reputed company organization. You will reputed company at a high level reputed company day and reputed company an reputed company reputed company of just customer work.
• Surprising us! Use your unique reputed company and abilities to change your team in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal reputed company, but things may shift based on business needs and other reputed company and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for reputed company, product, and culture. We invest in reputed company with a comprehensive, competitive benefits program:

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and reputed company (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free reputed company to reputed company for you and your dependents, including coaching, therapy sessions, reputed company wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial reputed company: 100% employer-reputed company Life and Disability insurance for your peace of mind.
• Flexible reputed company Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & reputed company days throughout the year.
• reputed company Parental Leave: Up to 16 weeks of reputed company leave for new parents to support you in expanding your family.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial reputed company-being.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back: 16 hours of reputed company volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks: reputed company to reputed company-tax commuter benefits, subsidized child/eldercare (reputed company), discounted pet insurance (Figo), and no-cost personalized financial wellness support through reputed company.

*This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Whenever possible, reputed company wants to reputed company reputed company with the flexibility to work in the location that makes the most reputed company for them. reputed company maintains a remote workforce in many places in the reputed company. However, we are not set up in reputed company states, so please look at the drop-down reputed company in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical reputed company in a reputed company office, it will be reputed company in the job listing and your offer letter.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our reputed company hiring reputed company for this role: $77,600.00 – $97,000.00 annually. Offers are made reputed company this reputed company, with opportunities to grow reputed company the broader band based on performance and reputed company.

reputed company both our reputed company hiring reputed company and our broader geographic salary bands to reputed company transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term reputed company potential available as you reputed company in your role.

We have two geographic pay zones in the reputed company:

Zone 1 (reputed company, California, Washington): $85,400.00 – $128,000.00

Zone 2 (reputed company other US states): $77,600.00 – $116,400.00

These ranges were determined by a market-based compensation approach; we used data from trusted reputed company-party compensation sources to set reputed company, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and reputed company adjustments to our ranges and existing employee compensation as needed.

reputed company is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, reputed company, religion, national reputed company or reputed company, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected reputed company under federal, state, or local law. Because reputed company is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the reputed company of your request and your preferred contact information. We'll do everything we can to support your reputed company during our recruitment process while upholding your reputed company. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) reputed company's Affirmative reputed company Statement.

Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.

Originally posted on Himalayas