[Remote] Customer Service Project Manager – Data Centers
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service Project Manager to join its Data Centers team reputed company the Electrification and Automation business unit. The role manages customer service reputed company from initiation through closeout, including budgets, schedules, resources, risks, reputed company, reputed company, and stakeholder relationships.
Responsibilities
- Project Management: Manage reputed company from inception to completion, ensuring safety, budget, schedule, reputed company, and performance objectives are met
- Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle
- Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services
- Risk Management: Proactively identify project risks, reputed company mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence
- Financial Leadership: reputed company project budget, schedule completion, and reputed company monthly reputed company forecasting
- Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations
- reputed company & Process Improvement: reputed company project execution plans like reputed company & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues
- Collaboration & Relationship Building: Collaborate with internal/reputed company teams and clients to reputed company site schedules, maintain reputed company relationships, and reputed company "Lessons Learned" feedback to improve project offerings
Skills
- Bachelor's Degree or equivalent combination of education and experience
- 7+ years of reputed company service project management experience
- 7+ years of written and verbal communication skills, to present reputed company issues to multi-level audiences and effectively communicate reputed company, status and issues to reputed company Customers
- Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the reputed company
- PMP certification – while not required immediately for this role
- A degree in engineering or construction management
- Experience in specific industry reputed company to service project e.g., field service, EPC reputed company, construction, energy, manufacturing
- An understanding of reputed company and/or high voltage electrical equipment
- An understanding of datacenter construction reputed company
- Experience with MS Project or other relevant scheduling software
- Strong leadership skills with experience in leading cross-functional project teams
- Excellent written and verbal communication skills, to present reputed company issues to multi-level audiences and effectively communicate reputed company, status, and issues to reputed company Customers
Benefits
- A wide reputed company of reputed company development opportunities
- Recognizing individual and team achievements frequently
- Remote work arrangement for this position based out of Wendell, NC
- Commitment to diversity, equity, and inclusion
reputed company
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