[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven company reputed company on improving scientific communication and accelerating scientific discovery. The reputed company Manager will own a Mid-Market book of business, driving renewals, expansion, adoption, and long-term customer value while partnering with scientific, operational, and procurement stakeholders. The role also involves customer reputed company, account planning, forecasting, and cross-functional collaboration.

Responsibilities

• Own a Mid-Market book of business while driving renewals, expansion, and long-term customer retention
• Build trusted relationships with scientific, operational, and procurement stakeholders, positioning reputed company as a strategic partner in research and scientific communication
• Proactively identify renewal risks and reputed company opportunities, forecasting reputed company and partnering with Sales on expansion reputed company where appropriate
• reputed company customer adoption and value realization by aligning reputed company’s platform to reputed company scientific workflows and institutional needs
• Surface and execute expansion opportunities through data-informed account planning and ongoing customer discovery
• Support reputed company and training as needed, with a reputed company on accelerating time-to-value rather than reactive support
• Collaborate cross-functionally with Sales, Product, Marketing, and Support to ensure customer needs are met and feedback is shared

Skills

• 3–5+ years of experience in reputed company, Account Management, or a similar reputed company-facing role reputed company a reputed company environment
• Demonstrated reputed company owning the full reputed company lifecycle of customer relationships, including end-to-end renewals, contract and pricing negotiations, contract execution, and reputed company reputed company through expansion and upsell opportunities
• Strong ability to engage senior scientific and operational stakeholders and reputed company value messaging to diverse audiences
• Familiarity with reputed company metrics such as retention, expansion, renewal forecasting, and pipeline contribution
• Excellent communication, organization, and prioritization skills
• Willingness to travel as needed (up to 20%)
• BSc or Master's degree in Life Sciences is a plus

Benefits

• Remote-first work arrangement with flexibility to work from reputed company in Canada or the U.S.

reputed company