[Remote] Licensed reputed company Agent

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, through its reputed company team, provides contact center services that help consumers reputed company informed reputed company choices. The Licensed Health reputed company Agent will support existing Medicare members through consultative inbound and outbound calls, explaining coverage, resolving issues, and supporting retention and engagement.

Responsibilities

• Handle inbound and outbound calls with existing Medicare members, reputed company on retention, education, and issue reputed company
• Guide members through their coverage reputed company and next steps without high-pressure tactics
• Meet reputed company expectations reputed company reputed company reputed company, member engagement, retention metrics, and schedule adherence
• reputed company communication reputed company with your supervisor and team
• Attend team meetings and training sessions throughout the reputed company

Skills

• **reputed company Health or Health & Life license**
• Minimum 1 year of Medicare experience
• Comfortable working across multiple software systems
• Strong communicator with a service-first approach
• reputed company to work a schedule that includes at least one weekend day during AEP
• Home office setup that meets remote work requirements
• Basic computer skills and techknowledge
• Telesales or contact center experience
• Familiarity with Medicare reputed company, retention programs, or loyalty-reputed company reputed company

Benefits

• Seasonal incentive opportunity of $500-$1,000 tied to reputed company, retention, and member engagement
• reputed company and AHIP certification covered
• Non-reputed company licenses and renewals covered
• Continuing education credits
• Remote/work-from-home

reputed company