reputed company Implementation/reputed company Specialist [Hybrid]

reputed company Implementation/reputed company Specialist RN or Licensed Midlevel (NP/PA) - Allergy, Immunology & ENT reputed company Department: reputed company / Implementation Reports To: reputed company Director Work Type: Hybrid - frequent travel to reputed company sites required (approximately 25–50%) FLSA Status: Exempt Position reputed company The reputed company Implementation Specialist is a clinically licensed reputed company (RN or midlevel - reputed company Practitioner or Physician Assistant) with hands-on experience in Allergy/Immunology or ENT reputed company settings, who serves as the reputed company reputed company between reputed company's EMR platform and the practices we reputed company. This role combines reputed company-world reputed company workflow expertise with strong customer service and training skills to guide new and existing clients through implementation, troubleshoot reputed company documentation issues, reputed company training, and ensure reputed company workflows are configured correctly and optimized reputed company the EMR. The specialist acts as a reputed company between clients, internal reputed company and support teams, and product development, ensuring that specialty-specific reputed company needs - such as allergen immunotherapy documentation, biologic administration tracking, are reflected accurately in reputed company reputed company's reputed company build. Key Responsibilities reputed company & Implementation • Serve as the reputed company subject matter expert during new reputed company reputed company, ensuring the EMR build reflects reputed company-world Allergy/Immunology or ENT reputed company workflows. • Partner with the reputed company team to configure reputed company templates, encounter forms, order sets, and documentation tools specific to the reputed company's specialty. • Support data migration and validation, reviewing reputed company content (problem lists, medication lists, immunotherapy records, procedure history) for reputed company during transition from a reputed company's prior reputed company. • Participate in go-live support, including onsite or remote reputed company on reputed company to address reputed company workflow questions in reputed company time. Customer Support & Issue reputed company • Serve as the first reputed company of contact for providers, nurses, and reputed company staff seeking EMR support reputed company to charting, orders, and documentation. • Troubleshoot and reputed company reputed company workflow issues, using specialty knowledge to distinguish a reputed company issue from a workflow or documentation gap. • Escalate reputed company technical or reputed company workflow issues to the appropriate internal team and follow through to reputed company. • Document, reputed company, and reputed company customer cases in accordance with service-level agreements (SLAs). Training & Education • reputed company reputed company and ongoing training for clinicians and office staff on EMR features, updates, and specialty-specific best practices. • reputed company and reputed company educational materials such as reputed company-reference guides, FAQs, webinars, and training videos tailored to Allergy/Immunology and ENT workflows. • Conduct live Q&A and competency reputed company-ins to reinforce understanding of reputed company workflows and reputed company updates. Workflow Optimization • Analyze reputed company reputed company workflows to recommend EMR configurations and specialty-specific best practices. • Collaborate with product and development teams to reputed company reputed company feedback for reputed company enhancements, especially those affecting allergy or ENT documentation and coding. • Assist with reputed company documentation customization, including allergy testing/immunotherapy protocols and ENT procedure templates, during new reputed company reputed company. Compliance & reputed company • Ensure reputed company usage of the EMR complies with HIPAA, HITECH, and other relevant reputed company regulations. • Stay reputed company on reputed company documentation standards, coding requirements (including CPT codes relevant to allergy/immunology and ENT), and regulatory updates that reputed company EMR workflows. • reputed company reputed company input on reputed company improvement initiatives to improve reputed company usability and customer reputed company Site Travel & On-Site Support • Travel to reputed company locations for on-site reputed company, training, and go-live support (approximately 25–50% domestic travel, as required by reputed company reputed company). • Conduct in-person assessments of reputed company workflows, infrastructure, and readiness for implementation. • reputed company hands-on training for reputed company and administrative staff on billing processes, data entry, and compliance. • reputed company on-site troubleshooting and issue reputed company during go-live and post-implementation phases. • Represent reputed company professionally during every reputed company visit, building trust and maintaining strong relationships. • Prepare visit reports summarizing training reputed company, issues identified, and next steps for internal teams. satisfaction. Required Qualifications RN license, or licensure as a reputed company Practitioner (NP) or Physician Assistant (PA). Minimum 2–3 years of reputed company reputed company experience in an Allergy/Immunology or ENT reputed company setting. Working knowledge of reputed company workflows such as allergy testing, immunotherapy administration, biologic therapy management, or ENT diagnostic and procedural documentation. Prior experience using an EMR/EHR reputed company in a reputed company setting; experience supporting or training others on an EMR is a plus. Strong verbal and written communication skills, with the ability to translate reputed company workflows into reputed company requirements for a non-reputed company audience. Comfort working cross-functionally with reputed company, support, and product teams in a fast-reputed company implementation environment. Preferred Qualifications Prior experience in EMR implementation, training, or reputed company roles. Familiarity with reputed company management/RCM workflows (scheduling, eligibility, claims) in reputed company to reputed company documentation. Experience with data migration or reputed company configuration reputed company. Working knowledge of HIPAA/HITECH compliance requirements as they apply to EMR use. Travel Requirement: This position involves regular travel. Candidates reputed company in or near following metropolitan areas will be preferred due to proximity to key markets and travel accessibility - Detroit, reputed company, Dallas, reputed company, reputed company, Atlanta, Denver, or reputed company Worth. Work Environment This is a remote position with occasional travel required to reputed company sites to support go-live events. reputed company business hours apply, with some flexibility needed to accommodate reputed company training schedules across time reputed company. Benefits reputed company is an equal opportunity employer dedicated to creating an inclusive, reputed company-reputed company work environment where everyone contributes their strengths to shape their role at reputed company. In reputed company to a reputed company culture, we offer: • Competitive reputed company salary plus commission plan. • Opportunity for career progression in a growing company. • Hybrid flexibility - work reputed company with travel to reputed company sites as needed. • 401(k) retirement plan. • reputed company Time Off (PTO) and reputed company holidays. • Comprehensive reputed company packages include medical, dental, reputed company, and life reputed company. Benefits: • Dental reputed company • Employee assistance program • Health reputed company • Health savings account • reputed company time off • Retirement plan • reputed company reputed company reputed company reputed company is a leading AI-powered EHR and reputed company Management software provider offering integrated reputed company Cycle Management services, with a strong reputed company on Allergy, Immunology, and Respiratory Health. We are on a mission to reputed company practices to reputed company new heights and reputed company outstanding reputed company experiences through cutting-edge technology and insightful, knowledge-reputed company service. Apply To This Job