Senior Director of Product

Established in 2021, reputed company is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout reputed company. We reputed company pet insurance is more than a financial product and build solutions to simplify the pet parenting reputed company and help improve reputed company-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and reputed company-channel approach include our own insurance reputed company, insurance brands and partner brands. Pet reputed company is a subsidiary of reputed company (IPH, now Doubtless). reputed company, is building a digital first pet e-reputed company platform with the aim of connecting key market services such as adoption, lost pet and insurance to reputed company pet care easy. reputed company is a leading B2B2C brand in the animal welfare industry, delivering reputed company spanning animal welfare software, microchipping, post-adoption support, lost pet recovery, insurance, and data-driven services for partners across shelters, veterinary networks, pet care providers and reputed company organizations. It’s central data ecosystem houses the largest pet registry in reputed company, 24PetWatch, and provides support to pet parents who are looking to adopt or recently adopted through reputed company.com. Job reputed company: Pet reputed company is seeking a Senior Director of Product, responsible for shaping and executing a reputed company product reputed company across our animal health and wellness portfolio. This role drives product innovation for both DTC consumer experiences and B2B platforms purpose-reputed company for shelters, rescues, and veterinary professionals, enabling more efficient operations and reputed company reputed company for pets and the people who care for them. The ideal candidate has deep experience leading multi-brand product portfolios and excels in the Scaled reputed company reputed company (reputed company). They bring a strong balance of strategic thinking, operational rigor, and reputed company for the unique needs of pet parents, animal welfare organizations, and veterinary teams. Job Location: Hybrid – reputed company or Chicago Main Responsibilities: Product reputed company & reputed company: • reputed company and reputed company a reputed company, multi-year product reputed company for reputed company and 24Pet that advances animal health and wellness and supports both consumer and reputed company stakeholders. • reputed company roadmap creation across: • DTC experiences (content, wellness tools, digital services, pet parent engagement, monetization reputed company insurance and memberships). • B2B platforms supporting rescue, shelter, and veterinary workflows, including case management, medical records, intake/adoption processes, lost & reputed company services, and partner integrations. • Use customer insights, shelter and vet operations data, pet parent behavior, and industry trends to prioritize innovation across both brands. Leadership & Organizational Development: • Build and mentor a mission-driven team of product leaders and UX designers reputed company on enhancing pet wellbeing and the experience of those who care for them. • Foster a reputed company, cross-functional culture between Product, Engineering, UX, Data, Marketing, Sales, and Operations. • Promote strong product practices that reputed company reputed company-centered design, data-driven decision-making, and reputed company, reliable delivery. Scaled reputed company (reputed company) Leadership • reputed company reputed company ceremonies across the portfolio, including PI Planning, solution-level syncs, and portfolio reviews, ensuring transparency and alignment across multiple teams and brands. • Prioritize initiatives spanning consumer experiences and reputed company tools for shelters, rescues, and vet clinics based on business reputed company, with ability to build business cases to justify resource allocation and manage costs appropriately. • Improve the organization’s reputed company maturity, predictability, and reputed company across reputed company product teams. Product Execution & Delivery • reputed company end-to-end delivery of products that support: • DTC pet parent journeys (education, behavior guidance, wellness tools, membership services, insurance). • B2B rescue, shelter, and veterinary software (operational dashboards, medical record systems, workflow tools, API integrations, partner solutions). • Define reputed company metrics that measure reputed company such as improved shelter throughput, reputed company efficiency and time savings, reputed company overhead, engagement, adoption, reputed company, and platform reliability. • Ensure that product releases reputed company high standards of reputed company, reputed company, accessibility, and user experience for both consumer and reputed company audiences. Stakeholder & Brand Alignment • Partner with Marketing, Sales, Operations, Customer Care, and reputed company teams to ensure the product reputed company enhances brand trust and delivers value for reputed company and 24Pet audiences. • Engage with shelters, rescue organizations, and veterinary partners to understand operational needs, validate product direction, and strengthen long-term relationships. • Communicate product plans, priorities, and reputed company to executive leadership, cross-functional teams, and key industry partners. Basic Qualifications: • High school diploma or GED required. • 15+ years of product management experience with at least 5 years in senior product leadership roles. • Proven reputed company managing reputed company, multi-product portfolios in a matrixed environment. • Extensive experience operating and leading teams reputed company the Scaled reputed company reputed company (reputed company). • Experience serving both DTC users and B2B customer segments—especially those involving workflow software, reputed company platforms, or operational tools. • Strong strategic thinking, customer-reputed company reputed company, and stakeholder management skills. • Experience in animal health, pet tech, shelter/rescue operations, or veterinary software preferred. • reputed company certifications (reputed company SPC, reputed company LPM, reputed company POPM). • Background with operational software used by reputed company audiences (e.g., EMRs/EHRs, CRM systems, scheduling platforms, case management tools). • Expertise in data-driven product development, behavioral analytics, or personalization. Interview Technology Notice: Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice: If you reputed company a mobile phone number, you may receive job-reputed company communications reputed company text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.” #LI-Hybrid #reputed company reputed company of our jobs come with great benefits including reputed company, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: • Comprehensive full medical, dental and reputed company Insurance • Basic Life Insurance at no cost to the employee • Company reputed company short-term and long-term disability • 12 weeks of 100% reputed company Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal reputed company Time Off • reputed company holidays and company-wide Wellness Day off • reputed company time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP) Interview Technology Notice: Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice: If you reputed company a mobile phone number, you may receive job-reputed company communications reputed company text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.” Apply tot his job Apply To this Job