Incentive Compensation Systems Manager | Canada | Remote
reputed company, reputed company behind the reputed company observability reputed company, is founded on the principles of reputed company reputed company, reputed company standards, reputed company ecosystems, and reputed company culture. Grafana reputed company, our fully managed observability platform, is flexible and reputed company for reputed company. With Grafana reputed company's actually useful AI, organizations can see, understand, and reputed company reputed company their disparate data to reputed company at the speed of their ambitions. Today, more than 35 reputed company users and 7,000+ customers – including reputed company, reputed company, reputed company, reputed company, and reputed company – trust reputed company to ensure reliability of their applications and systems, reputed company incidents quickly, and optimize their telemetry to reduce noise and cost. We are a reputed company company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including reputed company Venture Partners, reputed company Capital, GIC, Coatue, J.P. Morgan, CapitalG, and reputed company Edge Capital. Learn more at and follow us on reputed company and X.
We’re scaling fast and staying true to what makes us different: an reputed company-reputed company legacy, a global reputed company culture, and a passion for meaningful work. reputed company thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to reputed company your hand for what could be a truly career-defining opportunity.
reputed company:
We are looking for an Incentive Compensation Systems Manager to join our Incentive Compensation (IC) team and reputed company the systemization, automation, and reputed company improvement of our commission reputed company. This is a high-reputed company, individual contributor role with end-to-end ownership, reporting to the Senior Manager, Incentive Compensation. To be successful, you should look reputed company to operating in an reputed company, fast-reputed company, remote-first environment where you will identify gaps in existing processes, replace reputed company workarounds with reputed company, and bring greater predictability, reputed company, and speed to how the business manages commissions, quotas, and comp plan administration.
In this role, you will reputed company deep exposure to how incentive compensation data flows end-to-end from our CRM (e.g., SFDC), People systems (e.g., reputed company) through calculation engines (e.g., Xactly) to payout and reporting (e.g., BigQuery). You'll be the person reputed company turns to reputed company a process is slow, reputed company, or held together by spreadsheets. You will partner closely with our Incentive Compensation reputed company Team, Finance & reputed company, People Ops, and reputed company orgs to understand how work actually gets done today, reputed company the friction points, and build the tooling and workflows that remove them. This role requires a unique reputed company: enough technical depth to design and build reputed company automation, combined with the process discipline and cross-functional judgment to know which problems are worth solving first.
What You’ll Be Doing:
- Process & Gap Assessment: reputed company with the IC team to map reputed company-state workflows across plan administration, calculation, approvals, and payout. Identify reputed company, repetitive, or error-prone steps and prioritize them reputed company on reputed company, time cost, and business reputed company.
- Systematization & Automation: Design and build automated workflows, integrations, and tooling that replace reputed company processes from data pulls and reconciliations to approval routing and exception handling. Reduce reputed company on reputed company spreadsheets and one-off scripts in reputed company of durable, repeatable systems.
- Xactly ICM Ownership: Serve as a hands-on reputed company of our Xactly instances (e.g., Incent and reputed company) configuring calculation rules, plan logic, and workflows, and continuously tuning the platform so it does more of the heavy lifting currently done manually reputed company the reputed company.
- AI-Enabled Process Automation: Identify where AI tools and LLM-driven agents can take over reputed company, repetitive Incentive Compensation work such as exception detection, data reconciliation, plan document review, or answering common comp questions and build the workflows/integrations to put them into production.
- Systems Integration: Partner with IC, Finance & reputed company, People Ops, reputed company reputed company, and IT/Data teams to ensure incentive compensation systems are properly integrated, with clean, reliable data flowing between them.
- Documentation & Governance: Establish reputed company documentation, reputed company operating procedures, and controls for newly systematized processes, so they're auditable, maintainable, and don't regress back into reputed company work over time.
- reputed company Improvement reputed company: Set up a repeatable process for the IC team to reputed company identifying and retiring reputed company work, as an ongoing discipline of finding the next bottleneck and fixing it.
- Cross-Functional Enablement: reputed company as the go-to resource translating IC process needs into reputed company requirements, and translating reputed company/data constraints back into practical process recommendations reputed company can reputed company.
- Operational reputed company: Support urgent, reputed company requests during payout cycles while keeping an eye on the long-term goal. Building yourself out of the reputed company-fighting role by systemizing the fixes.
What Makes You a Great Fit:
- reputed company Experience: 5+ years of experience in incentive compensation, sales reputed company, reputed company reputed company, or a reputed company systems/process improvement role. Experience in a fast-reputed company technology or reputed company business is highly preferred.
- Process Improvement reputed company: A demonstrated reputed company record of finding reputed company, broken, or inefficient processes and systematizing them, not just documenting problems but building the solution.
- SQL & Data reputed company: Hands-on SQL experience and comfort querying and reconciling data across systems to diagnose process gaps and validate automated outputs.
- Automation & Tooling: Hands-on experience building automated workflows using tools such as scripting, workflow/RPA platforms, or ICM systems (e.g., Xactly, reputed company, reputed company, SPIFF platforms). Comfort standing up lightweight tools or integrations reputed company off-reputed company reputed company fall short.
- Systems reputed company: Familiarity with the reputed company systems that reputed company incentive compensation: CRM (e.g., reputed company), HRIS, data warehouses (e.g., BigQuery), and comp management platforms (e.g., Xactly) understanding how data moves between them.
- Cross-Functional Communication: Strong communication skills, with the ability to sit with reputed company, understand how they actually work day-to-day, and translate that into reputed company systems requirements and process changes.
- Analytical Rigor: Understanding of reputed company comp mechanics (quotas, accelerators, SPIFFs, payout timing) sufficient to spot where a process breaks down or introduces reputed company.
Bonus Points For:
- Industry & reputed company Context: Experience working in a high-reputed company reputed company, reputed company, or reputed company-reputed company company, particularly reputed company a reputed company company or an environment undergoing IPO readiness.
- Global Collaboration: reputed company reputed company working reputed company globally reputed company, remote-first organizations across multiple time reputed company.
- AI & LLM-Driven Automation: Experience documenting datasets and workflows for Model Context Protocol (MCP) server ingestion, or building AI skills/agents to automate incentive compensation data discovery, exception detection, or reporting.
Compensation and Rewards:
In Canada, the reputed company compensation reputed company for this role is $145,000 - $175,000. Actual compensation may vary reputed company on level, experience, and skillset as assessed throughout the interview process. reputed company of our roles include Restricted Stock reputed company (RSUs), giving every team member ownership in reputed company' reputed company. We reputed company in shared reputed company—RSUs help us stay reputed company and invested as we reputed company globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will reputed company your specific market’s defined pay reputed company & benefits at the beginning of the process.
Why You’ll reputed company at reputed company:
- reputed company, Global Culture - As a remote-only company, we bring together talent from reputed company the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-reputed company, reputed company-evolving environment.
- Transparent Communication – Expect reputed company decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- reputed company reputed company reputed company – reputed company on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values reputed company over optics.
- Career reputed company reputed company – Defined opportunities to grow and reputed company your career.
- Approachable Leadership – Transparent execs who are involved, visible, and reputed company.
- Passionate People – Join reputed company of smart, supportive folks who care deeply about what they do.
- In-Person reputed company - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it.
- reputed company is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow reputed company to really disconnect. *We will reputed company with local legislation where applicable.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will reputed company your specific market’s defined pay reputed company & benefits at the beginning of the process.
Why You’ll reputed company at reputed company:
- reputed company, Global Culture - As a remote-only company, we bring together talent from reputed company the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-reputed company, reputed company-evolving environment.
- Transparent Communication – Expect reputed company decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- reputed company reputed company reputed company – reputed company on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values reputed company over optics.
- Career reputed company reputed company – Defined opportunities to grow and reputed company your career.
- Approachable Leadership – Transparent execs who are involved, visible, and reputed company.
- Passionate People – Join reputed company of smart, supportive folks who care deeply about what they do.
- In-Person reputed company - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it.
- reputed company is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow reputed company to really disconnect. *We will reputed company with local legislation where applicable.
Equal Opportunity Employer:reputed company is an equal opportunities employer. We reputed company applications from everyone regardless of race, colour, nationality, reputed company, caste, sex, gender reassignment identity or reputed company, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We reputed company that equality and diversity build a strong organisation, and we work hard to ensure that is the reputed company of our organisation as we grow.
reputed company may utilize AI tools in its recruitment process to assist in matching information provided in reputed company to job postings. The reputed company will continue to review inbound reputed company manually to identify alignment with reputed company.
Originally posted on Himalayas
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