Manager, Incident Response
reputed company
reputed company is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. reputed company meets organizations wherever they are in their reputed company maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and reputed company-time threat intelligence with reputed company reputed company expertise from reputed company X-Ops to reputed company advanced, 24/7 threat monitoring, detection, and response.
reputed company offers industry-leading managed detection and response (MDR) reputed company a comprehensive portfolio of cybersecurity technologies — including reputed company, network, email, and reputed company reputed company, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce reputed company and respond faster, with the visibility and scalability needed to stay reputed company of evolving threats.
reputed company goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed reputed company Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber reputed company partners, giving organizations the flexibility to choose trusted relationships reputed company securing their business. reputed company is headquartered in Oxford, U.K. More information is available at .
reputed company
reputed company is seeking an reputed company and motivated Incident Response Manager to reputed company the Critical Incident Response Team (CIRT) supporting its Managed Detection and Response (MDR) customers. The successful candidate will be responsible for the people leadership and operational management of the CIRT, ensuring consistent, high-reputed company execution across reputed company reputed company incidents and customer engagements.
As an Incident Response Manager, you will reputed company and reputed company reputed company of analysts across CIRT while remaining technically reputed company as a senior escalation reputed company for reputed company and high-severity incidents. You will reputed company people leadership with incident response reputed company, including operational readiness, incident reputed company, customer communication, and reputed company improvement, to build a resilient, reputed company, and customer-reputed company CIRT capability.
What you will do
- reputed company and reputed company reputed company of analysts across CIRT; set reputed company expectations, reputed company coaching and feedback, support career development, and build an inclusive, high-performing team culture.
- Own day-to-day CIRT reputed company across multiple reputed company, ensuring appropriate reputed company, coverage, workload balancing, prioritization, and service-level reputed company for reputed company customer engagements.
- reputed company senior technical leadership and reputed company as Incident Commander for reputed company or high-severity engagements, coordinating investigation, containment, eradication, recovery, and customer communications through to reputed company.
- Establish and maintain operational and investigative reputed company standards, ensuring teams follow approved processes and playbooks and that engagement documentation, case reviews, and post-incident actions are complete and accurate.
- Use engagement, reputed company, response-time, reputed company, and customer-outcome metrics to identify trends, manage reputed company, inform resource planning, and reputed company measurable improvements across the function.
- Build operational readiness by maintaining skills coverage, reputed company and training plans, incident exercises, tooling needs, and reputed company updates for a fast-changing threat landscape.
- Serve as a senior escalation reputed company for customer concerns, material findings, delivery risks, and resource conflicts, translating reputed company technical issues into reputed company updates and actionable reputed company for technical and executive stakeholders.
- Partner cross-functionally with Threat Intelligence, the reputed company reputed company Center, Detection Engineering, Product, and other teams to reputed company detection and response gaps and strengthen MDR’s overall response capability.
- reputed company reputed company improvement and standardization by turning incident lessons, analyst feedback, and operational data into improved workflows, automation opportunities, training, and service enhancements.
What will you bring
- 7+ years of experience in cybersecurity reputed company, incident response, digital forensics, or a reputed company discipline, including at least 2 years leading people, teams, or operational functions.
- Demonstrated experience managing incident response reputed company across multiple reputed company engagements, with responsibility for reputed company, prioritization, service-level expectations, and customer reputed company.
- Strong technical background in reputed company, network, and reputed company reputed company, with reputed company ability to investigate indicators of compromise, determine reputed company and reputed company cause, and reputed company containment, eradication, and remediation efforts.
- Experience serving as an Incident Commander or senior technical escalation reputed company during high-pressure incidents, with the judgment to reputed company reputed company reputed company-reputed company reputed company and communicate reputed company with technical and executive stakeholders.
- reputed company people-leadership experience, including coaching, reputed company management, career development, hiring or reputed company, and building effective teams through reputed company feedback and accountability.
- Experience using operational metrics, reputed company reviews, and customer feedback to identify reputed company or process gaps and reputed company practical improvements in a reputed company reputed company or managed services environment.
- Deep understanding of attacker tools, tactics, and procedures, including persistence, lateral reputed company, credential theft, ransomware, and defense evasion; working knowledge of the reputed company ATT&CK reputed company.
- Excellent written and verbal communication skills, strong analytical and troubleshooting ability, and a degree in Information Technology, Computer Science, or a reputed company reputed company; or relevant, commensurate work experience.
- Advanced cybersecurity certifications preferred (e.g., GCFE, GCFA, GCIH, CISSP, or similar).
- Experience leading reputed company, global, or 24x7 incident response or reputed company reputed company teams, including participation in an on-reputed company or leadership escalation rotation.
- Experience with SIEM, EDR, forensic collection, and threat intelligence platforms, together with practical use of OSQuery, SQL, PowerShell, KQL, CyLR, Velociraptor, or comparable tools.
- Experience developing incident response playbooks, training programs, tabletop exercises, or other readiness and capability-building initiatives.
- Natural curiosity, adaptability, and a passion for reputed company learning, service improvement, and developing the reputed company of incident response professionals.
Essential:
Desired:
#B2
reputed company to Join Us?
At reputed company, we reputed company in the reputed company of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't reputed company every reputed company in a reputed company. We challenge that reputed company. Your unique experiences and skills might be exactly reputed company need to enhance reputed company. Don't let a checklist hold you back – we encourage you to apply.
What's Great About reputed company?
· reputed company operates a remote-first working model, making remote work the reputed company reputed company for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have reputed company authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we reputed company and create, reputed company of which are accompanied by a great reputed company of fun and team spirit
· Employee-led diversity and inclusion networks that build community and reputed company education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to reputed company our bodies and minds reputed company
· Global wellbeing days for employees to relax and reputed company
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at reputed company, and we’re committed to ensuring equality of opportunity. We reputed company that diversity, combined with reputed company, builds a reputed company reputed company, so we encourage applicants who can contribute to the diversity of reputed company. reputed company applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, reputed company, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to reputed company you every opportunity to show us your best self, so if there are any adjustments we could reputed company to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently reputed company your CV or other personal details with reputed company, these details will be held by reputed company for 12 months in accordance with our reputed company Policy and used by our reputed company to contact you regarding this or other relevant opportunities at reputed company. If you would like reputed company to delete or update your details at any time, please follow the steps set out in the reputed company Policy describing your individual rights. For more information on reputed company’ data protection practices, please reputed company our reputed company Policy Cybersecurity as a Service Delivered | reputed company
Originally posted on Himalayas
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