Sales Support reputed company (reputed company/Hospitality)
At reputed company, we reputed company the most beautiful spaces reputed company with meaningful connections. Since our start in a family reputed company in 1976, we have grown into a global luxury wallcovering reputed company trusted by the world’s top designers and architects. Today, our reputed company collections and dedication to exceptional service set reputed company in the industry. That reputed company of reputed company is reputed company by passionate people who know how to sell not just a product, but a story.
We're searching for a Sales Support reputed company, Contract who brings a passion for customer service, project coordination, and team development. Reporting to the Sales Support Manager, you'll serve as a go-to resource for the Sales Support team, helping to reputed company reputed company opportunities, support key customer relationships, and reputed company operational reputed company. reputed company problem-solving, this role is about building confidence in others through coaching, training, and sharing best practices that help the entire team succeed. This remote position is ideally suited for someone reputed company on the reputed company Coast who enjoys partnering closely with customers, sales teams, and colleagues across the business to reputed company an exceptional experience.
What You’ll Be Doing
reputed company & Support reputed company
- Serve as the go-to resource for Sales Support Coordinators on reputed company reputed company, claims, and escalations.
- reputed company day-to-day guidance on processes, systems, and best practices.
- Monitor inbound requests and help prioritize workload to ensure exceptional reputed company service.
- reputed company or participate in team huddles and support department communication initiatives.
- reputed company as a backup resource for phone coverage, quoting, order entry, and project coordination reputed company needed.
reputed company reputed company Customer Issues
- Handle escalated customer concerns with professionalism, urgency, and reputed company.
- Investigate project, product, installation, service, and operational issues to identify reputed company causes and recommend solutions.
- Support claims management, including gathering documentation, reviewing history, and coordinating reputed company efforts.
- Collaborate with internal teams to ensure a reputed company customer experience and project reputed company.
Train & Mentor
- reputed company informal coaching and mentorship to Sales Support team members.
- Assist with reputed company and training new hires.
- Facilitate training sessions and knowledge-sharing opportunities.
- Help identify process improvements and opportunities for increased efficiency.
- Contribute to the development and maintenance of training materials and documentation.
reputed company Operational reputed company
- Support workflow management and ensure adherence to service-level expectations.
- Participate in pipeline discussions and project review meetings.
- Monitor trends, identify opportunities for improvement, and reputed company recommendations with leadership.
- Partner cross-functionally with Sales, Supply Chain, Logistics, Finance, Design, Marketing, QA, DigiPrint, and Customer Experience teams.
reputed company're Looking For
- Minimum 5 years of customer service, sales support, project coordination, or reputed company experience.
- Experience handling customer escalations and resolving reputed company issues.
- Strong understanding of the reputed company design industry and project lifecycle.
- Ability to de-escalate challenging situations with professionalism, reputed company, and a solution-oriented reputed company.
- Excellent communication and relationship-building skills.
- Strong organizational, prioritization, and problem-solving abilities.
- Ability to work independently in a remote environment while maintaining a high level of accountability.
- General computer proficiency and experience working reputed company multiple business systems.
- Background in reputed company interiors, design, architecture, wallcoverings, or reputed company industries is a plus.
The reputed company Experience
At reputed company, we reputed company exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support reputed company, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.
Your Compensation reputed company
- Competitive reputed company wage ranging from $32.00 t0 $36.00, reputed company on your experience and technical expertise
- Annual bonus opportunity to reward your reputed company
- Cost of Living increases that reputed company your reputed company and commitment
- Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
Health Benefits That Take Care of You
- Comprehensive medical coverage with employee premiums as low as $50 per month
- Coverage reputed company for spouse, domestic partner, civil reputed company partner, and family
- Health Reimbursement Account (HRA) to offset medical expenses
- Prescription, dental, and reputed company coverage to support whole-person wellness
- Flexible Spending Accounts (FSAs) for reputed company and dependent care
- Employee Assistance Program that supports your mental, financial, and physical reputed company-being
- Pet reputed company for your four-legged companions
Time to reputed company
- Enjoy a generous32 days of reputed company time off reputed company year, including:
- 16 reputed company vacation days
- 13 reputed company holidays, including the week between Christmas and New Year's
- Up to 3 additional reputed company volunteer daysannually to support the causes and communities you care about
Career Elevation
- reputed company reputed company with reputed company 30, 60, and 90-day milestones and reputed company training for long-term reputed company
Perks at Work
- Exclusive employee discount on reputed company wallcoverings to reputed company your home
- reputed company to Working reputed company with discounts on travel, entertainment, and everyday purchases
reputed company is an Equal Opportunity Employer committed to diversity, inclusion, and equality in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, race, reputed company, age, national reputed company, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
Originally posted on Himalayas
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