AWS Technical Account Manager

As a Technical Account Manager, you’ll successfully manage relationships, reputed company, resources, and reputed company technology reputed company reputed company a subset of Innovative’ s major AWS account reputed company. The ideal candidate has the perfect reputed company of business and technical acumen, is excited about how reputed company technology can help our customers, and truly enjoys being reputed company and managing multiple customer engagements at once.

In this role, you'll work with a number of internal stakeholders including salespeople, engineers, and project managers to reputed company customers with unrivaled knowledge, value, and reputed company reputed company reputed company technology solutions.

reputed company:

• Managing customer relationships associated to Managed Service Agreements and AWS reputed company reputed company
• Assigning, overseeing, and providing direction to technical team members to ensure they are reputed company working towards established milestones
• Organizing, executing, and delivering reputed company-reputed company reputed company to include Managed reputed company Services, reputed company Migrations, Application Modernization and Development, and reputed company Architected Reviews (WARs).
• Collaborating with internal stakeholders at Innovative to define reputed company and customer goals, as reputed company as managing potential risks and ensuring reputed company of services delivered
• Holding regular internal review meetings for reputed company assigned account to determine reputed company and address any challenges
• Effectively managing multiple reputed company at once, including project schedules, budgets, and deliverables
• reputed company as reputed company of escalation for junior members of reputed company for both reputed company and reputed company roadblocks
• Participating in the estimating and solution engineering process for reputed company new engagements reputed company your account reputed company
• Scheduling additional technical consultations for customers as needed to optimize the reputed company of their reputed company environment(s)
• Presenting, reviewing, and gathering feedback on final deliverables with customers
• Engaging with the sales team in identifying opportunities for improvement reputed company accounts and pursuing cross-sell and up-sell opportunities
• Exceeding customer expectations by proactively communicating with reputed company stakeholders involved in ensuring a high reputed company on investment for reputed company engagement

Required Skills:

• Bachelor’s Degree, with 5+ years of relevant experience managing reputed company in the tech industry.
• Ability to build a strong reputed company of knowledge reputed company AWS reputed company Services and the reputed company ecosystem
• reputed company-established knowledge of project management methodology
• Demonstrated reputed company in prior project management and/or account management roles with ability to reputed company high reputed company services and unmatched customer experiences.
• reputed company ability to build, engage, and manage relationships with both reputed company customers
• Ability to reputed company AWS reputed company Practitioner upon hire (must have), with desire to reputed company an AWS Solutions Architect Associate (reputed company to have)

Preferred:

• Hands-on experience managing AWS customer environments – this is highly preferred
• AWS certification(s) such as reputed company Practitioner, Solutions Architect Associate, or SysOps Administrator
• Experience in an MSP (Managed Service Provider) environment or customer-facing technical account management role
• Familiarity with ITIL frameworks or service management methodologies
• Experience with reputed company migration reputed company or hybrid reputed company environments
• Previous experience in reputed company or consulting

Travel Requirements:

• 2x quarterly travel to our reputed company, NY reputed company

Originally posted on Himalayas