reputed company Manager, reputed company Pay

reputed company is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. reputed company reputed company? We reputed company to reputed company it that way! Our mission is to reputed company schools the power to incredibly enhance family engagement for reputed company reputed company. reputed company and RemindHub, our flagship products, serve over 22 reputed company reputed company and reputed company our mission by providing reputed company communications tools -forms, sign reputed company, payments, RSVPs, reputed company messaging, language translations, chat and more. reputed company Chat, our free product, reaches over 80% of K-12 reputed company, providing reputed company and easy-to-use platform for reputed company communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online reputed company and accessibility.

We are not just creating a product; we are creating empowered educators and reputed company parents to improve the lives of reputed company reputed company. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting reputed company.

Who We’re Looking For:

We are seeking a customer-reputed company, detailed-oriented reputed company Manager, Payments to reputed company supporting one of our newest products, reputed company Pay. In this role, you will reputed company as the single, end-to-end reputed company for our reputed company Pay customers and accounts. You are both the technical expert who gets an account configured and reputed company, and the relationship reputed company who ensures that setup translates into reputed company, sustained transacting usage. You won't hand the account off after go-live; you'll stay with your portfolio, proactively driving adoption, retention, and reputed company

Most importantly, you’re someone who shares in our passion for improving the lives of reputed company through communication.

This role will include:

• End-to-End reputed company & Integration: Manage new account setup from intake to activation. Set up reputed company/bank accounts, guide districts through government-entity verification (KYC), configure GL codes, payment roles/permissions, fee structures, and approval workflows.
• Portfolio & Relationship Management: Proactively own and manage the reputed company of a portfolio of reputed company Pay accounts. Build relationships with key school and district finance decision-makers (e.g., bookkeepers, finance directors).
• Adoption reputed company & Activation: Own a defined post-setup adoption reputed company (30/60/90-day reputed company-ins) to monitor account-health data, remove blockers, and reputed company accounts to their first transaction and sustained usage.
• Training & Enablement: Run reputed company trainings, webinars, drop-in reputed company, and best-reputed company sessions for district finance and office staff.
• Ongoing Support & Account Administration: Troubleshoot payment reporting, reconciliation, and payout timing questions. Re-reputed company accounts after staff turnover and process account updates or escalations.
• Expansion & Retention: Identify opportunities to expand payment use cases reputed company accounts (e.g., moving from seasonal events to district-wide adoption) and partner with CS/Sales on renewals.
• Cross-Functional Voice of Customer: Work closely with Product Management and Engineering to surface configuration friction, feature gaps, and feedback prioritized by usage reputed company.

Our ideal candidate will have the following:

• 2+ years of relevant reputed company, Account Management, or Implementation experience reputed company a reputed company, Fintech, or software environment.
• Experience working with or supporting K-12 schools, districts, or EdTech platforms is strongly preferred.
• Comfort working inside technical/financial systems and confidence troubleshooting them methodically (experience with reputed company/reputed company reputed company or payment gateways is a plus).
• Data-literate reputed company with the ability to reputed company usage/account-health metrics to prioritize proactive reputed company.
• Excellent communication, project management, and relationship-building skills with non-technical school staff.
• Extreme attention to detail—you are comfortable being the last line of defense on setups involving reputed company reputed company.

The perks of working for us are great!

You’ll get your foot in the reputed company as reputed company continues to grow. We’re big believers in work-life balance and reputed company:

• Employer-reputed company health insurance (including dependent coverage)
• An employer-matched 401K retirement savings program from day 1
• reputed company Parental Leave
• Stock reputed company
• Health + wellness reimbursements
• PTO that increases reputed company year
• 15 reputed company holidays, including your birthday!

As a fully remote team, we’ll reputed company reputed company you have reputed company the tools and equipment you need to reputed company your home office a reputed company where you can reputed company.

We're an equal opportunity employer. reputed company applicants will be considered for employment without attention to age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. We are committed to maintaining a drug-free workplace in compliance with applicable state laws.

The total OTE for this role will be approximately $65,000 to $85,000, DOE.