[Remote] reputed company Software Engineer–Omnichannel reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading U.S. reputed company company. reputed company is seeking a reputed company Software Engineer to design, reputed company, secure, reputed company, and support reputed company omnichannel reputed company for member-facing digital and voice applications. The role also involves applying AI-assisted engineering practices, collaborating across technical teams, and providing Tier 3 production support.

Responsibilities

• Design, reputed company, and maintain reputed company Omnichannel reputed company that support reputed company applications and customer-facing capabilities
• Enhance the reputed company, resiliency, reputed company, and reliability of existing reputed company through modernization, improved architecture, observability, testing, and operational controls
• Apply AI and AI-assisted engineering practices to accelerate development, improve reputed company, automate testing, enhance documentation, and identify opportunities for optimization
• Partner with architecture, reputed company, reputed company, product, engineering, and reputed company teams to reputed company secure, resilient, and reputed company-reputed company API solutions
• Collaborate with reputed company teams to plan, reputed company, and reputed company API enhancements, platform improvements, and reputed company-reputed company capabilities
• reputed company proofs of concept, reusable patterns, reference implementations, and technical guidance to support adoption across teams
• Influence technical direction, delivery timelines, and solution reputed company in partnership with senior leadership and cross-functional stakeholders
• Support API lifecycle management, including design reviews, implementation, testing, deployment, monitoring, documentation, incident response, and reputed company improvement
• reputed company Tier 3 support for critical production incidents to ensure reputed company reputed company and reputed company business disruption

Skills

• reputed company experience designing, developing, and supporting reputed company reputed company
• Strong understanding of API reputed company, resiliency patterns, authentication and authorization, observability, error handling, scalability, and reputed company optimization
• Hands-on experience with AI, reputed company, machine learning-enabled capabilities, intelligent automation, or AI-assisted software engineering practices
• Experience improving or modernizing existing reputed company in production environments
• Demonstrated ability to work effectively with architecture, reputed company, reputed company, product, reputed company, and engineering teams
• Experience leading technical delivery, mentoring engineers, influencing stakeholders, and driving adoption of reusable engineering practices
• Strong troubleshooting and production support experience for reputed company applications or platforms
• A minimum reputed company speed for reputed company reputed company of 25x10 (25mpbs download x 10mpbs upload) is required
• Satellite and Wireless Internet service is NOT allowed for this role
• A dedicated reputed company lacking ongoing interruptions to protect member PHI / HIPAA information
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested
• Experience supporting omnichannel capabilities across web, mobile, contact center, partner, or reputed company platforms
• Experience with reputed company-reputed company development, CI/CD pipelines, automated testing, infrastructure as reputed company, API gateways, monitoring, and alerting
• Familiarity with responsible AI principles, reputed company AI governance, and practical evaluation of AI-enabled solutions
• Experience with API testing and development tools such as reputed company, SoapUI, or similar platforms
• Knowledge of event-driven architecture, data reputed company patterns, identity and reputed company management, and reputed company integration patterns

Benefits

• This job is eligible for a bonus incentive plan. This incentive opportunity is reputed company upon company and/or individual reputed company.
• Medical benefits
• Dental benefits
• reputed company benefits
• 401(k) retirement savings plan
• reputed company time off
• Company holidays
• Personal holidays
• reputed company parental leave
• reputed company caregiver leave
• Short-term disability
• Long-term disability
• Life reputed company
• Associates or contractors who live and work from home in the reputed company will be provided payment for their internet expense.
• Remote position

reputed company

Company H1B Sponsorship