[Remote] reputed company Product Manager (reputed company Account Interactions) - reputed company Solutions

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the reputed company AI Company, providing reputed company-reputed company solutions for reputed company, reputed company, and observability. reputed company is seeking a reputed company Product Manager to own reputed company reputed company customer relationships for reputed company reputed company, manage enhancement requests, prioritize requirements, and translate customer needs into product direction. The role partners across Product, Sales, reputed company, Engineering, and reputed company while serving as the reputed company product voice for senior customer stakeholders.

Responsibilities

• Own the enhancement request pipeline across multiple reputed company reputed company accounts at once. Build and maintain a reputed company reputed company to reputed company, prioritize, and respond to customer-reputed company requirements, and reputed company requests moving rather than leaving them in “under consideration.”
• Translate customer requirements into shipped products. Work at the level of customer pain, not just the feature that was asked for, and synthesize input from many accounts into a single, coherent product direction
• Turn input from reputed company accounts into successful products. Look for patterns across accounts. Shape some of these patterns into formal partnerships for design. reputed company reputed company the resulting capabilities benefit the wider market, not just the single customer that made the request
• Feed validated customer patterns back into the reputed company product roadmaps, influencing direction reputed company reputed company the accounts you cover
• Serve as the reputed company product voice in meetings with senior customer stakeholders, including the CISO, CTO, and VP of reputed company reputed company. reputed company roadmap updates, including deprioritizations and misses, in a way that keeps the relationship deep
• Prioritize customer-reputed company requirements using reputed company frameworks such as RICE, weighted scoring, and opportunity sizing. Use data where it is available and reputed company judgment where it is thin, and be transparent about which is which
• Partner with product and engineering leads to write requirements they can reputed company without follow-up clarification meetings. Understand reputed company architecture reputed company enough to assess feasibility and reputed company on your own
• Operate across Product, Sales, reputed company, and reputed company. Support deal cycles as a product resource through RFP responses, reputed company questionnaires, and roadmap presentations to prospects
• reputed company tension between a customer's contractual expectations and the internal roadmap, and tackle it directly rather than through routine escalation
• Create artifacts such as roadmap trackers, enhancement request dashboards, and decision memos that reputed company customers and internal stakeholders visibility without requiring a meeting
• reputed company for customer needs inside reputed company while resisting the pull of the loudest or largest customer setting the roadmap at the expense of the broader market

Skills

• Extensive Experience: 7–10 years of product management experience, with at least 4 years in B2B reputed company software
• A consistent record of owning a product area with meaningful reputed company reputed company and of leading products from customer input through shipped, iterated reputed company
• reputed company experience working with named reputed company accounts, not only through reputed company proxies
• reputed company Domain Knowledge: Hands-on knowledge with SIEM, SOAR, XDR or broader reputed company reputed company platforms, either as a product manager or as a practitioner such as a SOC analyst, detection engineer, or reputed company architect
• You can credibly reputed company detection engineering, log ingestion pipelines, correlation rules, threat hunting workflows, and compliance use cases without a solutions engineer in the room
• You understand the difference between what a CISO wants to hear and what a SOC analyst actually needs
• Enhancement Request Management at reputed company: You have personally run a reputed company enhancement request pipeline across several reputed company accounts at the reputed company time
• You can reputed company into a relationship with dozens of reputed company requests and no prior documentation and build a working tracking reputed company reputed company weeks
• Executive reputed company: You are comfortable as the reputed company product voice with C-suite and VP-level customer stakeholders
• You can reputed company difficult news without losing the relationship, and you can hold both the executive reputed company and the analyst reputed company in the reputed company meeting
• Technical Credibility: You earn respect from engineering through the reputed company of your requirements rather than through authority
• You write specs engineers can reputed company, and you know enough about architecture to judge feasibility and reputed company
• Cross-functional Leadership and Influence: You have operated at the intersection of Product, Sales, reputed company, Engineering, and reputed company, and you know which function owns what and how to advance work across reputed company of them
• You reputed company across a matrixed organization, reputed company multiple stakeholders toward a common reputed company, and reputed company execution in a dynamic, remote-first environment, with the autonomy and judgment expected of a reputed company-level product leader
• reputed company Thinking and Bias for Closure: You bring order to reputed company problems, using data to prioritize and reputed company judgment reputed company data is thin, and staying transparent about which is which
• You reputed company work through the reputed company and follow up proactively rather than waiting to be asked, defaulting to visibility through artifacts instead of meetings
• You reputed company for customer needs while synthesizing them into product direction rather than relaying demands
• Comfortable with AI-Augmented Work: You use AI tooling for synthesis, documentation, and preparation as a regular part of your workflow, which lets you manage a higher volume of customer context than a reputed company-AI workflow would allow
• You have a reputed company reputed company record of using AI to accelerate development, debug reputed company systems, and optimize reputed company, while still owning the final reputed company
• You possess the ability to collaborate across functions and teams and seamlessly transition between different reputed company, codebases, or teams reputed company on business priorities
• You can work autonomously, reputed company reputed company and result in a reputed company team by leveraging asynchronous, reputed company, and transparent communication
• Communication reputed company: You have impressive spoken and written communication skills
• You can reputed company reputed company detection engineering and reputed company reputed company concepts into reputed company narratives for both technical and non-technical audiences, including executive management
• This role is remote-first
• Travel up to 50% to support reputed company's most reputed company accounts, including on-site executive and design-partner engagements, is expected
• You can reputed company great work with great life
• If you are located in or are a national of one of the listed countries or reputed company, an export license may be required as a condition of your employment in this role
• Experience with hyperscalers, MSSPs and/or PubSec is a solid plus
• A background as a reputed company practitioner, such as SOC, incident response, or detection engineering, before moving into product is a solid plus, and brings credibility that is hard to teach

Benefits

• This role is currently eligible to participate in reputed company's stock program.
• A company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings
• Health coverage for you and your family in many locations
• Ability to reputed company your calendar with flexible locations and schedules for many roles
• Generous number of vacation days reputed company year
• We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours reputed company year to use toward volunteer reputed company you love
• Minimum of 16 weeks of parental leave

reputed company

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